Golf Escapes Opiniões 

172
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

9 of us went to Cascais, hotel and courses (Estoril, Penha Longa, Oitavos Dunes and Belas) all decent/very good. That coast can be windy though ! All arrangements by Golf Escapes worked very well incl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great Tour of Prague organised by Golf Escapes and their local partner : 5 nights ,5 courses , 7 rounds .Best course undoubtedly Albatross . Hotel Icon was perfectly located near Wenceslas Square and... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Just back from a five night stay at Paradysus by Amelia hotel in Gran Canaria. Joe was very efficient when booking the golfing break with and Lindy was exceptionally helpful in dealing with a matter... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The whole team at Golf Escapes couldn’t have been more helpful during such difficult times. Extremely professional, courteous & pleasant manners. Thank you for refunding the money so swiftly instead... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operador turístico

Escrito pela empresa

Welcome to Golf Escapes, your award winning golf travel experts. We help people find their perfect golf holiday, whether that’s in the UK, the delights of Europe such as Spain or Portugal, or beyond to South Africa, Mauritius or Abu Dhabi at a great value price with the highest levels of service. Our aim is to offer the best golf holiday packages on the market and since we set up in 2002 we have sent hundreds of thousands of happy golfers on their perfect golf breaks.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

172 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(172)

4 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Customer Service

Having dealt with Golf Escapes for many years once again their Service has proved to be outstanding.
Having to Change dates for our Golf Holiday three times this year due to Covid issues, we finally had to surrender. Golf Escapes have Refunded all of our Payments in a friendly professional manner.

5 de novembro de 2020
Opinião espontânea
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Resposta da Golf Escapes

Dear Bill, we tried really hard to get your group over to Portugal, didn't we - but it was just not to be! Thank you for your lovely comments here - which we very much appreciate. Thank you also for your patience with the refunds and we very much look forward helping you with your next holiday ... when it is safe to do so!

Classificada 5 em 5 estrelas

A full refund on a trip that…

A full refund on a trip that unfortunately had to be cancelled, Golf Escapes couldn’t have been any more helpful, I will certainly use them again!

31 de outubro de 2020
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Resposta da Golf Escapes

Graham, thank you for having taken the time to write your review - we do appreciate comments like yours - particularly in these challenging travel times! We will always be here to help with your future Golf Escapes. Stay safe and well until the next time we speak ....

Classificada 5 em 5 estrelas

Superb service

Enormously helpful finding a trip that met the specification and the bookings were made quickly and with attention to what we wanted. The "deal" was very good value and went beyond the basic. When the last wave of Covid restrictions hit, a telephone call was made and all arrangements to cancel and refund were made swiftly and the entire payment returned within a few weeks. Excellent service.

27 de outubro de 2020
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Resposta da Golf Escapes

David, thank you for your superb review which means so much to all the team. We will always be here to help with any future golf escape and hope that travel returns to some degree of normality as soon as possible. Kim

Classificada 5 em 5 estrelas

Cancelled trip

Unfortunately like many others had to cancel planned trip to Portugal. But like to say service I received from Golf Escapes was first class. Prompt attention and refund received.

18 de outubro de 2020
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Resposta da Golf Escapes

Such a shame you missed your trip to Portugal .... but rest assured we will be here to help plan the next one! Thank you for your great review and stay safe and well until we speak again! Kim

Classificada 5 em 5 estrelas

Golf Party booking to Turkey

I booked and rebooked a golf trip for clients with Golf Escapes and it has now been necessary to cancel it due to Covid 19. The team at Golf Escapes have been great throughout and have made the processes so much easier. Thanks to Kim Pollard and Matt - we will be back to book again

15 de outubro de 2020
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Resposta da Golf Escapes

Thank you for your review, Kathy. We really appreciate your time and words - especially in these difficult times. Stay well until we next speak! Kim

Classificada 5 em 5 estrelas

Totally Professional

Like a lot of people our golf holiday was prevented by Covid. Kim at Golf Escapes kept our group informed and updated through it all. The moment they realised the holiday couldn't go ahead they refunded all our money including the deposits (we assumed we'd lose it). They couldn't have handled the situation better, very professional throughout. Will definately be booking the next break through them when we're able to.

6 de outubro de 2020
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Resposta da Golf Escapes

Thank you so much for your glowing review - we can't tell you how much we appreciate our lovely clients taking the time to post complimentary reviews like this! We are working hard to ensure that we will always be here to help with all future bookings and we look forward to doing so for you when you feel the time is right! Kim

Classificada 5 em 5 estrelas

the treatment we received from golf…

the treatment we received from golf escapes was fantastic they did everything they could to get us away on our golf holiday by moving it from may to october with no extra costs unfortunately we wear beaten by covid 19 and we received a full refund will have no hesitation in booking with golf escapes when it is possible to get away. john heyes

2 de outubro de 2020
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Resposta da Golf Escapes

Hi John. Can't believe you were finally beaten by the virus! Let's hope for much happier travel times very soon, and we can rebook you as soon as possible so that you can finally get away for your golf escape in 2021. Keep smiling and thank you for your great review! Kim

Classificada 5 em 5 estrelas

We booked a golf trip to Portugal for 6…

We booked a golf trip to Portugal for 6 of us, from day one we have been dealt through these difficult times very professionally in every aspect, we had to cancel due to covid 19 and the staff especially Kim Pollard was brilliant, and we received a full refund. Would recommend golf escapes to anyone who is looking to book their next golf holiday next year with them because I know we will certainly will do!

2 de outubro de 2020
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Resposta da Golf Escapes

Thank you so much for your lovely comments, Jason. We can't tell you how much this means to us in these bleak and difficult times. We will always be here, ready and waiting to help you with your next trip. Meanwhile, stay well and keep smiling! Kim

Classificada 5 em 5 estrelas

Golf trip 2020.

I have to say, we booked a golf trip to Spain for 8 of us, we have been dealt with all through these difficult times very professionally in every aspect, we had to cancel due to covid 19 and difficulties with flights, the staff were brilliant, and we received a full refund. Would recommend golf escapes to anyone & will be booking next year (hopefully) Michael hyland.

2 de outubro de 2020
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Resposta da Golf Escapes

Dear Michael, Thank you for having taken the time to post such a lovely review - we really do appreciate this in these difficult times. We are already looking forward to re-booking your group next year - with no global pandemic to get in the way! Stay well and best wishes, Kim

Classificada 5 em 5 estrelas

COVID FRIENDLY

GOLF ESCAPES have been great even though our trip to Malaga was cancelled they made every effort to accommodate us with changing requirements and then when two weeks prior we had to cancel due to FCO guidance the refunded us in full Immediately with no fuss - first class service thanks we will re book with you and would wholly recommend.

17 de setembro de 2020
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Resposta da Golf Escapes

Dear Nigel - what lovely words. Thank you for taking the time to post a review which we very much appreciate. What a shame your annual trip couldn't happen this September, but we will be here to help you book the next one! Take care for now .... Kim

Classificada 5 em 5 estrelas

Four of us had booked our first golfing…

Four of us had booked our first golfing break to Portugal with the help of Golf Escapes but once quarantine rules were announced we had to cancel and we received our refund within a week. Golf Escapes have been brilliant throughout and we will certainly be rebooking with them once things are more settled.

17 de setembro de 2020
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Resposta da Golf Escapes

We are so sorry you were unable to get to Portugal for your golf trip, but thank you for your lovely comments. We do try to ensure client satisfaction with our service at all times, and we will be here to help you with the next trip, when you feel ready to rebook. Kim

Classificada 5 em 5 estrelas

Had to cancel golf trip to Portugal due…

Had to cancel golf trip to Portugal due to quarantine restrictions. I called Nick at Golf Escapes this morning to explain the situation and I have had confirmation already that monies have been refunded. The team at Golf Escapes have been very helpful all through the booking process, great service.

14 de setembro de 2020
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Resposta da Golf Escapes

Thank you so much for your great review. Although we are as upset as you are that your holiday was cancelled, we are delighted that you feel our service has been exemplary - this is what we strive to achieve - everyday. We will be very pleased to help you book another trip (or a UK one) when happier travel times are with us once again. Kim

Classificada 5 em 5 estrelas

Refund

Was gutted that my holiday had to be cancelled. Contacted Kim on 19th August and cancelled my trip to portugal, then the following day restrictions were lifted only for restrictions to be put back into place in Scotland when I should have been on holiday. Service was first class 10am on Wed I contacted Kim and my refund hit my bank account by 3pm on Friday 21st. Would not hesitate to book with golf escapes again would not even bother contacting any other golf company. First class service from start to finish.

9 de setembro de 2020
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Resposta da Golf Escapes

Thank you so much for your review, Iain. We do appreciate you taking the time to post this, and for your much-valued loyalty to Golf Escapes. Kim

Classificada 5 em 5 estrelas

First class service

We've booked several trips in the past with the team and everything has been handled seamlessly to meet our needs. This year we've had our France trip cancelled twice due to Covid. They transferred funds from the first trip to September and then this second trip had to be cancelled. They responded so quickly to organise refunds which arrived within a day. This typifies the company. Friendly, efficient, hassle free and sympathetic to our needs. Other companies please take note how to offer excellent customer service.
Golf Escapes remains our go to packagers. First class.

25 de agosto de 2020
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Resposta da Golf Escapes

Mike - you're the best! Thank you for your fantastic review but what a shame to have both trips cancelled. Here's to the next one and we will always be here to look after your golfing holidays in the future. Many thanks once again. Kim

Classificada 5 em 5 estrelas

Unfortunately we had to cancel our…

Unfortunately we had to cancel our upcoming trip to Spain, the help and understanding we received was outstanding, gave us our refund within 48 hours, I would recommend golf escapes to anyone, and would book with them again

24 de agosto de 2020
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Resposta da Golf Escapes

Thank you for your great review, James; it is much appreciated. We are ready and waiting to help you on your way to your next Golf Escape!

Classificada 5 em 5 estrelas

Friendly and competent

We have chosen Golf Escapes to book a holiday in Ireland. We have experienced a very friendly and competent team with allways timely responses to our inquiries despite the difficult COVID-19 situation. Travelling from Switzerland and a cancelled flight plus only staying for just over a week made it impossible for us to start our holiday. We explained our situation are were immediately refunded the full price which was promised to us during the booking process. We can highly recommend the team and will return for future bookings.

7 de agosto de 2020
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Resposta da Golf Escapes

KP - we were just so sorry that you were unable to travel from Switzerland to Ireland, but will be here to help you with ANY future booking ... You have been a delight to deal with, and I would like to thank you for your super review. With our best wishes, Kim

Classificada 5 em 5 estrelas

Great Service , Excellent Golf Breaks Company

Regrettably we have had to cancel our annual golf trip to Portugal. We all are travel professionals ( Some retired, but most are running their own travel company's) We always use a specialist Golf Breaks Company to handle our golf trips. We have reserved our trip with Golf Escapes for the last 3 years and as committed travel professionals ourselves we really appreciate the excellent specialist knowledge and helpful service that this particular operator offers.
Sadly we have had to cancel this years trip due to adverse affect Covid19 is having on our lives and businesses. We really appreciate the courteous and helpful manner even this request was handled.
We look forward to booking next years trip with Golf Escapes.

26 de junho de 2020
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Resposta da Golf Escapes

Mike, we really do appreciate you having taken the time to post your kind review. We always aim to offer the best service that we can and although we're sorry that you were unable to travel this year, we will continue to offer that same level of service when you re-book for next year! Very best wishes, Kim

Classificada 5 em 5 estrelas

Service during Covid 19

Golf Escapes have been excellent throughout the current situation. They have transferred our trip seamlessly and refunded one of our party unable to make the new date. I would definitely recommend them to friends.

18 de junho de 2020
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Resposta da Golf Escapes

Many thanks for your kind review, Steve. We aim to ensure that our customers are our main priority and we are delighted that most of your group were able to make your new date. Kim

Classificada 5 em 5 estrelas

Great service

Great service! Unfortunately due to Covid we needed a refund but would definitely book again with Golf Escapes- very efficient and friendly

10 de junho de 2020
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Resposta da Golf Escapes

Thank you for your post, Hilary. We're so sorry you couldn't get to Portugal towards the end of May but we will be here to assist with the next trip. Kim

Classificada 5 em 5 estrelas

Excellent customer service

Hi Kim ,Hope you are well? Just a quick note to advise you the a full refund has now been put in my account,
Can I thank you and your team for the professionalism you have given us in ever aspect of this journey.
Me & Paul are very very impressed with everything that has been done for us.

I am so sorry we asked for the money back but with our situation with work we possibly could not have used vouchers at a later date..
Can I also advise you that when things are clearer in the world ,we will be straight back to you and the company to book our future trips.
Hope to speak and deal with you real soon,until then take care and stay safe.

9 de junho de 2020
Opinião espontânea
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Resposta da Golf Escapes

Many thanks for taking the time to post such a lovely review, David. These are indeed very strange and surreal times, and we understand your reasons perfectly! We will always look after our valued clients, and are already looking forward to the time when we can book your next Golf Escape! Stay well and safe for now ... Kim

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