GO Outdoors - Bakewell (Express) Opiniões 

202
•
TrustScore: 5 em 5

4,9

Rutland Square Unit 3, DE45 1BT Bakewell, England, GB

•

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I visited the shop in Bakewell twice recently, each time to buy a pair of walking boots, once for my son and once for my partner. Each time, my family members said they were very pleased with the serv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Roger and James helped my husband and I choose some trekking boots this week whilst we were visiting Bakewell. They accommodated our black lab who accompanied us too. They were very helpful and we ar... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I found James very helpful when selecting a pair of walking boots. We had an amusing conversation but he offered helpful advice and provided socks as I hadn’t gone prepared. Go Outdoors always give ex... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The efficiency of your staff and the knowledge he had, Rogo was able to get what I wanted swiftly.

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Bakewell (Express)

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Rutland Square Unit 3, DE45 1BT, Bakewell, England, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

202 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(202)

36 702 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Tom and Ruby were amazing today

Tom and Ruby were amazing today. I popped in as I had just arrived in Youlgreave to find out that I’d left my tent poles at home. Ruby was fabulous and showed me where the tents were and poles that I could buy as another option. So helpful and friendly. Tom came and did all the maths to work out how many poles I needed against the measurements of my tent. Couldn’t ask for a better service they were both brilliant and I now have roof over my head for the next five nights! Thank you so much… over and above expectations! ❤️

12 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Remarkable Staff

I received amazing help and assistance today from Tom and Ruby in your Bakewell Store. I required expert advice on how to deal with an emergency situation with my camping equipment. They came out tops outlining a number of options. I consequently could make a confident and fully considered decision which resulted in a purchase from the store which satisfactorily resolved the problem. They took time and patience which left me with an excellent impression of the quality service you offer.

12 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great service

Great service. Really fast to realise I’d like some help. Great advice on which boots for wide feet! Perfect!

12 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great service

Great service and I got exactly the trousers I was looking for. Cheers Roger

12 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great experience in store today

Great experience in store today. Was looking for trousers and a waterproof for my husband. Roger showed me all the suitable waterproof jackets, explained prices and differences. Waited patiently while I contacted my husband to make a choice. All done cheerfully. Very friendly. Also sorted out my details on the system which have been slightly wrong for 10 years! Roger worked out what was wrong and has updated it so finally I won't have any problems with my go outdoors card.

7 de setembro de 2026
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logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Ruby was very helpful over the phone…

Ruby was very helpful over the phone and excellent in store - cheerful and a credit to customer service

6 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Amazing staff!

very friendly and welcoming environment. Staff are very helpful and warm which makes it such a nice experience for when you’re doing a little shopping!! :)

3 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very helpful and friendly staff

Very helpful and friendly staff! We were served by James who was brilliant. He let us know about discounts and offers as well, wland ensured we got a great deal on our purchase. Thanks a lot, James!

11 de agosto de 2026
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logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Walking Boots

I needed some new walking boots so called into the Bakewell store. James (shop assistant) couldn’t have been more helpful. I walked out of the shop with a new pair of Scarpa walking boots plus socks. Very impressed with the service.

25 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Really lovely staff

Really lovely staff, James and Adam were very helpful and made for a pleasant shopping experience.

24 de agosto de 2026
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logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent

We were visiting to make some purchases for a Mission trip. All the staff were so helpful and Toby really helped to settle on the right shoes and waterproofs. We will definitely be back!

23 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

James was great offered us the club…

James was great offered us the club membership card so we could save more money! Will definitely visit again

22 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Bakewell go outdoors

We visited The Bakewell Store on Wednesday 12th September initially to purchase a new sleeping bag for my wife.
We were greeted by a lovely gentleman called Roger.
As there’s a sale on at the moment we decided to take a look around. We asked Roger to help us with our purchase choices, he was more than happy to advise and take out to display some of the items that we were looking at.
Roger was professional and friendly at all times and to be honest we wouldn’t have bought so many things a sleeping bag purchase finished with spending £712 in the store. We don’t actually live in Bakewell we live in Sandbach around 90 minutes away, so it would have been easier for us to buy from the store in Crewe. However as Roger had been so helpful and such a likeable man we decided that we would return to the Bakewell store on Sunday when he returned from a couple of days break.
Roger is a credit to the go outdoors team and I would recommend visiting the Bakewell store when you are in the area.
Many thanks,
Alan and Louise

12 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great service delivered by Ruby

Ruby was very helpfully and knowledgeable. She was very patient with my Dad very smiling and picked up on my Dad’s sense of humour. Nothing was to much trouble.

2 de agosto de 2026
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logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent customer service and very knowledgeable and friendly staff.

We were visiting Bakewell in our new motorhome and needed a folding table. We went into the store and a very helpful gentleman showed us where everything was we needed. He was a credit to your company, his customer service was delightful and very knowledgeable. Thank you James of Go Outdoors in Bakewell.

9 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Bought a pair of walking shoes

Bought a pair of walking shoes. Served by Roger ( the manager ?) very well. He seemed knowledgeable about the shoes and was helpful and patient.
Can’t ask for more really.

6 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

A great service from Ruby

A great service from Ruby, who had a lovely smile, very pleasant manner and was a great help with our purchases, along with assisting us with the members card, and no pushy sales at all

2 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great firt aid for when you forgot to bring a coat😅

Wonderful shop when you forgot a raincoat for your holidays in the UK😉 Great discounts and lovely help from James 🙌

24 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

James went above and beyond

James was extremely friendly and helpful when we visited the Bakewell store yesterday. He went over and above to ensure we had the correct product for our needs (we purchased a walking pole). He was extremely patient, courteous and genuinely lovely. I could not recommend him and the store enough. Thank you James and all at the Bakewell Go Outdoors. 😊

31 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

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