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GO Outdoors - Bakewell (Express) Opiniões 

202
•
TrustScore: 5 em 5

4,9

Loja de artigos para acampamento
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Rutland Square Unit 3, DE45 1BT Bakewell, England, GB

•

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I visited the shop in Bakewell twice recently, each time to buy a pair of walking boots, once for my son and once for my partner. Each time, my family members said they were very pleased with the serv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Roger and James helped my husband and I choose some trekking boots this week whilst we were visiting Bakewell. They accommodated our black lab who accompanied us too. They were very helpful and we ar... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I found James very helpful when selecting a pair of walking boots. We had an amusing conversation but he offered helpful advice and provided socks as I hadn’t gone prepared. Go Outdoors always give ex... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The efficiency of your staff and the knowledge he had, Rogo was able to get what I wanted swiftly.

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Bakewell (Express)

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Rutland Square Unit 3, DE45 1BT, Bakewell, England, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

202 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

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4,9

Todas as opiniões

(202)

37 055 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Good friendly staff

Good friendly staff, had what I needed in store

3 de abril de 2025
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great service

Great service, friendly staff.

6 de abril de 2025
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very helpful

Great response from the manager ,very helpful with lots of information about boots and inner soles .

7 de abril de 2025
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I had a great shopping experience here

I had a great shopping experience here. After several outdoor shops, this was the one that had exactly what I was looking for and at a great price too. James was very helpful, attentive and professional in dealing with my purchase. Top job!

15 de março de 2025
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Roger was very helpful

Roger was very helpful, and a pleasure to deal with.

21 de março de 2025
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

visited store recently a bought a new…

visited store recently a bought a new fleece .Great service from Roger and his team with helpful advice given re quality and cost Thanks

17 de março de 2025
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very friendly staff

Visited this store recently to see if there was a book on walks that would be helpful to us. We found one and also received very good service from both Toby and James who explained about the membership and we signed up.

8 de março de 2025
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

First class service.

Recently when my son was walking in the Derbyshire area he lost his bunch of keys. On his keys was his Go Outdoors members card.
Now they'd not specifically been in Bakewell but his bunch of keys eventually found their way to the Go Outdoors Express shop and my son was then contacted and the keys safely stored at the shop until we were in the area to collect them.
Not too sure but the finder might have been an employee, either way a very nice result - thanks to the staff at the shop.

14 de março de 2025
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Bakewell store

We visited the Bakewell store and the help and service we received from Toby and James was excellent. A full explanation of the membership scheme was very helpful

8 de março de 2025
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Nice and easy to deal with.

7 de março de 2025
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Best lads in the business

Best lads in the business. Prepping for a cycle ride and my waterbottle had a massive crack in the bottom (not gonna happen). Stopped in, just before taking off, new bottle and they even put water in it for me. Top notch customer service

8 de março de 2025
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent customer service

We were served by Roger when we visited. He was so good in helping us sign up for the membership. He really went the extra mile and showed us how to put and down the popup tent we had just bought. Excellent customer service, would definitely recommend. Very friendly and helpful staff. Big bonus is they let dogs in!

8 de março de 2025
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Roger was very helpful and friendly

Roger was very helpful and friendly. He took the trouble to open our package to check that everything was in it. We would recommend this shop.

25 de fevereiro de 2025
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Faulty boots

I went to exchange a pair of boots that were faulty even though I did not buy them from this store. And Roger the sales assistant was very helpful and he exchanged them without any problems

4 de março de 2025
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Roger was great

Roger was great, explained to me about the membership card and deals and was patient while I looked around and decided what to go for.

1 de março de 2025
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very helpful I forgot my Go Outdoors…

Very helpful I forgot my Go Outdoors card and was still given my discount as the assisted checked my details .

24 de fevereiro de 2025
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

James in the Bakewell store

James in the Bakewell store was very helpful and explained everything very clearly. He was very generous with his smile which is what I find makes a shopping experience enjoyable. Thanks, James! All the best Aisha.

22 de fevereiro de 2025
Opinião espontânea
logótipo da GO Outdoors - Bakewell (Express)

Resposta da GO Outdoors - Bakewell (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Bakewell branch

Visited Bakewell branch for new walking boots for my partner. Served by Roger. Very patient and helped her to find the right fit. Not at all pushy and engaged nicely with us, good bit of banter.

13 de fevereiro de 2025
Opinião espontânea

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