GO Outdoors - Berwick Opiniões 

3544
•
TrustScore: 5 em 5

4,9

Beside the A1167, TD15 2QT Berwick, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I popped into the Berwick-upon-Tweed store looking for a warming fleece for my holiday. Staff were on hand to advise what would be best and showed me the latest new arrivals. A very pleasant shopping... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Staff rude and disrespectful . First of all no one present in cycling shopping area to assist. Floor staff asked to assist young lady who spent time talking in walkie talkie, not to customer. Same p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Paul at Go Outdoors Berwick was incredibly helpful when helping me and my two daughters choose new walking boots. He was patient, knowledgeable and took the time to make sure we each had the right boo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Alisha is such a great member of staff to have at go outdoors. She took the time to help me find all the things I need and gave the best advice on what trousers/coats would be best for me and the trip... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Berwick

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Beside the A1167, TD15 2QT, Berwick, Reino Unido

  • 01289 543120

4,9

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(3544)

36 702 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Served by Cheryl who could not have…

Served by Cheryl who could not have been more helpful. Cheerful, friendly and knowledgeable. We even got a great discount too. Thank you.

23 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Ideal Experience

Friendly, helpful and knowledgeable staff, great prices, a good variety of items to choose from in the shop, and convenient location and opening hours.

25 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Lovely staff & good customer service

Lovely staff & good customer service! Bought my daughter who’s potty training a carry potty but it was marked the wrong price so 2 lovley ladies sorted it out & knocked some money off for us for the hassle. Served by Cheryl couldn’t thank her enough☺️

24 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We were served today by Cheryl

We were served today by Cheryl. She is a lovely lady, very friendly. She sorted our discounts out and saved us a lot of money. She was lovely with our little dog and gave her treats.
Another helpful man showed us to the recliners we wanted and lifted them to the till for us.
A great experience.

24 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Super staff

Served by Cheryl, the friendliest lady, felt like she was interested in us as a family gave advice and offered helpful suggestions on making the most out of our shopping and further experience while in the area.
Also asked for help while we were looking in the isles and again another polite staff member pointed out what we needed.

23 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Ken and Gwen in Berwick!

Myself and my boyfriend can’t thank Gwen and Ken at Go Outdoors Berwick for saving our holiday! We had a faulty product and with no fuss, the issue was promptly solved. They were both extremely kind, professional and calm throughout the whole process! They are amazing:)!

23 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Wonderful customer service

I needed binoculars and a member of staff called Cheryl was incredibly helpful. She took me over, recommended the best ones for what I required and helped me with my membership. She was the loveliest and most helpful sales assistant I have ever had the pleasure to meet so thank you!

22 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We were served by Cheryl who was very…

We were served by Cheryl who was very helpful and friendly

20 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I phoned local store after not…

I phoned local store after not receiving follow up email for collection. They helped to confirm my purchase and apologised.

13 de julho de 2026
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Cheryl was helpful when buying our first air tent.

Cheryl helped us in store last Saturday, she helped us with the membership and buying an air tent. She was very polite and answered all the questions we had about the tent for us. I would recommend this shop as it is well stocked and friendly staff. They also have a good range of display tents to help you choose the correct one.

18 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Lovely friendly staff

Lovely friendly staff, Cheryl served us and couldn’t have been more helpful.. gave the pooches treats and made us feel valued as customers, great store with plenty of products to choose from.. thanks again 🙂

20 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Cheryl on the checkout was very nice…

Cheryl on the checkout was very nice and helpful. I got what I was looking for.

17 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Phone holder for car

I was looking for a specific item that was not on the shelf.
Cheryl and her colleague went above and beyond.
Locating the item in the depths of the store room.
Thank you both.
Great service

17 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great advice and service from Cheryl.

17 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I went into the store today to look for…

I went into the store today to look for a wetsuit for my daughter and some treats for my dogs, a tick remover for my dogs and some insect repellent so hopefully we don't get any more ticks! Cheryl who was on the till, was very friendly and helpful and was able to take us to the items that we couldn't find ourselves. Fabulous customer service.

16 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I’m not one for reviews but we had…

I’m not one for reviews but we had unbelievable customer service from the assistant Cheryl! So thank you Cheryl

16 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great products at great value

I popped in to the store today to browse and definitely not to buy. However, I have the breaking strain of a kit Kat when it comes to buying walking gear. I bought a pair of Rab trousers in the sale. Great value and great staff, especially Cheryl who brought a smile to my face with her cheerful smile and great tips on how to deal with the mother-in-law; made my day.

15 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

What a lovely experience

What a lovely experience me and my son had today at Go outdoors. We met a lovely server called Cheryl. We spoke to Cheryl about my son going to china for a year. She was really really helpful and very nice. She is a HUGE asset to Go outdoors and the business

15 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Served By Cheryl lovey bubbly…

Served By Cheryl lovey bubbly personality..Made the visit enlven more enjoyable..Even did a little dance..😅

15 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Berwick

Resposta da GO Outdoors - Berwick

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

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