Went in for some ladies walking shoes, had tried other well known shops but couldn’t find any suitable. We found some after trying several pairs on. Nothing was too much trouble for Alan, he was helpf... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Went in for some ladies walking shoes, had tried other well known shops but couldn’t find any suitable. We found some after trying several pairs on. Nothing was too much trouble for Alan, he was helpf... Ver mais
A empresa respondeu
The staff were friendly and welcoming who were working just inside the door. Good to see eye contact and acknowledgement when walking in door. Liaised with three staff who were able to provide me w... Ver mais
A empresa respondeu
I’m sorry I don’t know the name of the chap who helped me (he was Chinese) but he was so lovely and super helpful! Knew his stuff, gave unbiased advice and didn't up-sell - quizzed me on what I woul... Ver mais
A empresa respondeu
Visited the store to buy 2 very expensive waterproof coats. Jade & Kyro were very knowledgeable and helpful, even advising us the joining GoOutdoors could get us a discount. We saved quite a bit and... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

35 Union Street, B2 4SR, Birmingham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da GO Outdoors - Birmingham (Express)
Helpful member of staff who knew about the stuff he was selling me. He also explained how I could save by becoming a club member

Resposta da GO Outdoors - Birmingham (Express)
Staff were attentive and tried as hard as they could to find the jacket I was looking for, including calling other stores

Resposta da GO Outdoors - Birmingham (Express)
I’m sorry I don’t know the name of the chap who helped me (he was Chinese) but he was so lovely and super helpful! Knew his stuff, gave unbiased advice and didn't up-sell - quizzed me on what I would be doing and offered several choices of product, nothing was too much trouble (I ended up buying men’s hiking boots instead of women’s).
He is a credit to the company he works for!

Resposta da GO Outdoors - Birmingham (Express)
Very helpful staff not over pushy directed me to the item I asked for.

Resposta da GO Outdoors - Birmingham (Express)

Resposta da GO Outdoors - Birmingham (Express)
Staff were excellent - product seems really good although not tried in rain yet! Price good.

Resposta da GO Outdoors - Birmingham (Express)
Unfortunately didn’t manage to find what I was looking for but Chloe’s customer service was great!

Resposta da GO Outdoors - Birmingham (Express)
I did find an item that I was looking for. I do find the trading practice of offering lower pricesbtompeiplevehinhavr subscribed to a Go Outdoors card particularly annoying and had another suitable shop been available I would have used that instead. The card system is both a 'faff' and a crude attempt to lock me in to using Go Outdoors which just makes me feel angry. (Pleasant staff though - so why not release them from this archaic retail practice?)

Resposta da GO Outdoors - Birmingham (Express)
I found exactly what I was looking for (v warm & waterproof coat) and more!!
Great prices and the staff were really friendly, knowledgeable and helpful.
I bought a wild bike from another Go Outdoors in Birmingham previously for one of my children; it’s the best bike she’s ever had!

Resposta da GO Outdoors - Birmingham (Express)
It's the card everyone should have £5 a year for big savings that's why I gave 5 stars

Resposta da GO Outdoors - Birmingham (Express)
Helpful shop assistant who provided useful guidance on item purchased

Resposta da GO Outdoors - Birmingham (Express)

Resposta da GO Outdoors - Birmingham (Express)
Good price for item and excellent service and advice

Resposta da GO Outdoors - Birmingham (Express)
Excellent customer service. Very pleased to see you stocked Berghaus & Rab. Will be coming back for my winter puffa jacket!

Resposta da GO Outdoors - Birmingham (Express)
Very helpful people in the shop and speedy delivery

Resposta da GO Outdoors - Birmingham (Express)
The shop had 20-30 different models clearly displayed. I chose 3 different models to try and the assistant promptly found the right size in all 3. With member’s discount (£5/year) the prices were reasonable.

Resposta da GO Outdoors - Birmingham (Express)
Young man on cycles very polite , knowledgeable and helpful.
Young lady on till also polite and friendly
Just no place to park bikes

Resposta da GO Outdoors - Birmingham (Express)
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