Went in to collect my order which I needed for the next day which said was in stock but unfortunately wasn't. I didn't have time to travel to another store to collect. So John kindly offered to pick... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Fantastic experience! All the staff were extremely helpful and knowledgeable about their products. Big shout out to Tom who went above and beyond to help us and provided discounts that we were unaware... Ver mais
Visited the Blackpool Express store yesterday with my wheelchair bound aunt. I was looking for freezer blocks so one of the young men sales assistants (Tom) took me upstairs and found the right pro... Ver mais
A empresa respondeu
As the rucksack I wanted couldn't be found in the shop I asked if I could order one but was told there was none available. I later found one online & ordered it. After the order was accepted I wasn't... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Blackpool (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Victoria Street, FY1 4RJ, Blackpool, Reino Unido
- 01253 200909
4,9
Excelente
324 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Visited the Blackpool store on Good…
Visited the Blackpool store on Good Friday. Staff very helpful and friendly. Very happy with our purchase and service we received
24 de abril de 2025
Resposta da GO Outdoors - Blackpool (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great help
The lads in there were absolutely excellent, helped me find and recommended the perfect items for my trip.
2 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Tom was really helpful on getting the…
Tom was really helpful on getting the right Merrell walking shoes for my wife. Very pleased with the purchase and all the staff were pleasant and helpful
27 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent service
Excellent service by Brandon managed to get everything I needed
26 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Popped in to buy a parka
Popped in to buy a parka we’d seen online. Nothing out on display so we were about to leave but Tom said he thought he had what we were looking for in the stockroom. A few minutes later he appeared with exactly what we were looking for. Great customer service. Thanks.
19 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Friendly and knowledgeable staff
Tom and the team were friendly and helpful with lots of good advice.
18 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Was very friendly and professional
Was very friendly, straightforward and professional experience all around. Will definitely be back.
17 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Blackpool (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Go outdoors express, showing their bigger colleagues in Bootle how to give great customer service.
Tom and his colleague were a credit to Go outdoors, Blackpool. We had a great crack and they saved me some money to boot. Thanks Tom, I hope you see that your attitude and knowledge is very much appreciated. 👍 👏 👏
12 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Helpful staff
Sam was very helpful and made it easier to shop and find what we were looking for.
11 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Tom was brilliant
Tom , was extremely helpful good product knowledge & he informed of the Go Outdoors membership card . Tom is an asset to the company.
6 de abril de 2025
Resposta da GO Outdoors - Blackpool (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Five Star Customer Service
Visited the Blackpool Express store yesterday with my wheelchair bound aunt. I was looking for freezer blocks so one of the young men sales assistants (Tom) took me upstairs and found the right product. He also explained the advantages of joining the members club and was extremely helpful and friendly.
Meanwhile, as I had had to leave my aunt outside as no wheelchair access, one of the other sales assistants had kept an eye on her and also helped her choose and buy some batteries.
Will definitely return to this store to buy my next RAB jacket !
5 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Brilliant service
The shop is easy to access, very thoroughly stocked with everything you need and all at a great price. The service from the staff was also fantastic. Tom could not have been more helpful with my requests and his knowledge of products was very detailed.
4 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Blackpool (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I use a go outdoors local.
I use a go outdoors local.
They have a very good selection of goods in a small shop yet it does not seem confined.
The staff are always helpful and friendly
27 de março de 2025
Resposta da GO Outdoors - Blackpool (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
superb service
was served by sam at blackpool store...this guy knows everything there is to know about shoes....very knowleadgeable...friendly...and excellent customer service provided...will definately get my next pair there...10/10
27 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Great service and helpful staffing
Great service and helpful staffing
15 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent shop with great staff
This is a very good shop which is very well stocked with a good range of quality items which are typically very competitively priced.
The staff are always very welcoming without being pushy, and on our latest visit March 23, we were served by Sam who was a credit to the GO Outdoors brand.
23 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service
Excellent service, friendly, knowledgeable staff.
Some great brands at great prices
24 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Greeted by friendly politeful staff
Greeted by friendly politeful staff, served by Tom. Great store, good choice, well set out, fantastic prices. Got everything we needed
16 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Blackpool (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
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