GO Outdoors - Blackpool (Express) Opiniões 

324
•
TrustScore: 5 em 5

4,9

Victoria Street, FY1 4RJ Blackpool, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Went in to collect my order which I needed for the next day which said was in stock but unfortunately wasn't. I didn't have time to travel to another store to collect. So John kindly offered to pick... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic experience! All the staff were extremely helpful and knowledgeable about their products. Big shout out to Tom who went above and beyond to help us and provided discounts that we were unaware... Ver mais

Classificada 5 em 5 estrelas

Visited the Blackpool Express store yesterday with my wheelchair bound aunt. I was looking for freezer blocks so one of the young men sales assistants (Tom) took me upstairs and found the right pro... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

As the rucksack I wanted couldn't be found in the shop I asked if I could order one but was told there was none available. I later found one online & ordered it. After the order was accepted I wasn't... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Blackpool (Express)

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Victoria Street, FY1 4RJ, Blackpool, Reino Unido

  • 01253 200909

4,9

Excelente

TrustScore: 5 em 5

324 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(324)

36 939 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Customer Service

I visited the shop on 11/01/25. Tom, who served me was great from the start. He was able to recommend exactly what I needed and went out of his way to ensure I was fully kitted out for my first walking experience. Could not have asked for better customer service.

11 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect coat perfect fit

After searching in many shops for a good quality winter coat suitable for various weathers my partner spotted a few coats in the Blackpool store with heavy discounts. Both shop assistants were very helpful and I found a north ridge coat that fitted me perfectly and both shop assistants were complimentary on my choice. I will definitely be buying a jacket from here too.

4 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Blackpool Store Visit

Called in as was after a pair of new gloves, was greeted by a member of staff (sorry didn’t get his name) had no issues with getting a pair of gloves that I wanted and was helped by both Tom and the person who greeted me. Amazing staff and very helpful and polite.

4 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really helpful Blackpool Express staff

Tom couldn't have been more helpful when I first phoned the store and later visited. His product knowledge was clear. I believe when my partner returned days later to pick up the product we ordered, he was again very helpful as was Courtney who was helping in the store that day.

Just want to say a really big thank you.

2 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Knowledgeable and helpful staff

Knowledgeable and helpful staff. Excellent range of quality products.

30 de dezembro de 2024
Opinião espontânea
logótipo da GO Outdoors - Blackpool (Express)

Resposta da GO Outdoors - Blackpool (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Being a member of Go Outdoors has great benefits.s great…

Being a member of Go Outdoors has great benefits.
I was served by Tom who didn't mind a bit of banter.

26 de dezembro de 2024
Opinião espontânea
logótipo da GO Outdoors - Blackpool (Express)

Resposta da GO Outdoors - Blackpool (Express)

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Classificada 3 em 5 estrelas

Not impressed

As the rucksack I wanted couldn't be found in the shop I asked if I could order one but was told there was none available. I later found one online & ordered it. After the order was accepted I wasn't given very much information about how the order was progressing until I got a text to say it was ready for collection. Unfortunately I was away & the text said the rucksack had to be collected the next day. I had to ring & ask the shop to hold on to it til I could get there. So overall I wasn't impressed & won't be rushing back.

14 de dezembro de 2024
logótipo da GO Outdoors - Blackpool (Express)

Resposta da GO Outdoors - Blackpool (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great experience great stock

Visited the store to buy some walking shoes and found the team to be super helpful with good stock. The Blackpool team are first rate.

14 de dezembro de 2024
Opinião espontânea
logótipo da GO Outdoors - Blackpool (Express)

Resposta da GO Outdoors - Blackpool (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great service and good help finding…

Great service and good help finding things

12 de dezembro de 2024
Opinião espontânea
logótipo da GO Outdoors - Blackpool (Express)

Resposta da GO Outdoors - Blackpool (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Every time I go to the shop I always…

Every time I go to the shop I always have a pleasant experience. A really hearty and friendly team. Tom and the rest of the guys and girls really make you feel welcome when you walk
In. As someone who is new to the outdoorsy stuff , I couldn’t recommend the place higher. Always good deals as well. Much love for the pleasant experiences ❤️🫵

5 de dezembro de 2024
Opinião espontânea
logótipo da GO Outdoors - Blackpool (Express)

Resposta da GO Outdoors - Blackpool (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

made me welcome

made me welcome

23 de novembro de 2024
logótipo da GO Outdoors - Blackpool (Express)

Resposta da GO Outdoors - Blackpool (Express)

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Easy to order and good value

Easy to order and good value. Store staff very courteous and helpful.

30 de novembro de 2024
logótipo da GO Outdoors - Blackpool (Express)

Resposta da GO Outdoors - Blackpool (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Store visit

Tom was very helpful and helped me find exactly what I was looking for so all in all a great experience. I probably would have been able to find what I wanted without the assistance so good for the shop as well.

30 de novembro de 2024
Opinião espontânea
logótipo da GO Outdoors - Blackpool (Express)

Resposta da GO Outdoors - Blackpool (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service provided today by Tom…

Excellent service provided today by Tom in the Blackpool store. Helped me find what I was looking for and renewed my membership so I received a very good discount.

28 de novembro de 2024
Opinião espontânea
logótipo da GO Outdoors - Blackpool (Express)

Resposta da GO Outdoors - Blackpool (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Helpful Blackpool Staff

The staff in the Blackpool store went out of their way to give advice and to find what I was looking for.

27 de novembro de 2024
logótipo da GO Outdoors - Blackpool (Express)

Resposta da GO Outdoors - Blackpool (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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