I had very specific needs when choosing a climbing rope, especially given the weight I needed to carry on my expedition. Mariam went above and beyond to meet my requirements with a warm, proactive att... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I had very specific needs when choosing a climbing rope, especially given the weight I needed to carry on my expedition. Mariam went above and beyond to meet my requirements with a warm, proactive att... Ver mais
A empresa respondeu
Mariam - in the walking boots department - was amazing. I explained a problem with my son's feet and the support he needed, and she immediately was able to recommend things that would help. We cam... Ver mais
A empresa respondeu
Ted was a genuinely nice guy, knowledgeable on the products and helped me pick out an affordable selection of gear to suit my budget. Thoroughly appreciated and would recommend Go Outdoors to anyone.... Ver mais
A empresa respondeu
After failing to remove a radio frequency anti-theft tag from my in-store purchase, Go-Outdoors expected me to drive 30 mile round trip (1 hr of my time) back to my nearest store in order to rectify t... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Tramway Road, Bath Road, BS4 3DS, Bristol, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da GO Outdoors - Bristol
Ordered a new head torch, received no communication about the order. Visited the shop in person after 8 days to chase the order and it’s fair to say staff were disinterested and couldn’t provide any update. Eventually advised by email I’d been given a refund, no confirmation that the item wasn’t actually available. Then received an email asking me to rate my purchasing experience!

Resposta da GO Outdoors - Bristol
After completing my click and collect the store assistant Louis, asked if I required further advice, which fortunately I did. I was very impressed with his knowledge and experience across all my kit requirements from boots, sleeping mats and especially tents. Makes you want to Go Outdoors!

Resposta da GO Outdoors - Bristol
Great visit to the Bristol store today. I was helped by Louis who was extremely knowledgeable and interested in my trip, and able to answer all of my questions from walking boots to sleeping mats and tents. I really appreciated his time and enthusiasm.

Resposta da GO Outdoors - Bristol
Found what I was looking for. Good prices and helpful staff -- Marysia and Sarah.

Resposta da GO Outdoors - Bristol
Not been to Go outdoors in Brislington on a Friday afternoon for some time but it was nice to be served by Andy in the fishing section. Very helpfully a good knowledge on fishing products and to talk about recent trips to various lakes with in a hour from Bristol . 🐟👍

Resposta da GO Outdoors - Bristol
We visited Go Outdoors in Brislington, Bristol today and the staff went above and beyond to help my mum and I and our camping needs. Billy, Louis and Jay were so professional, knowledgeable and friendly. Thank you.

Resposta da GO Outdoors - Bristol
Visited the Bristol store shopping for a family tent, were served by Karin who was really helpful with us chosing the product we wanted and also navigated us through the current offers to help us get the best value for money with the product combination she helped us select. We ended up with an excellent deal which she held at the till ready for us to finish browsing and had fab follow up service with a later collection of part of our order. Can’t fault it!

Resposta da GO Outdoors - Bristol
Always enjoy shopping in thier stores. Nice friendly staff too

Resposta da GO Outdoors - Bristol
Absolutely fantastic service today at Go Outdoors. I was looking for new walking boots and walking sandals for wildlife filmmaking expeditions and Kerrie could not have been more helpful. She gave me so much useful advice and nothing was too much trouble.

Resposta da GO Outdoors - Bristol
Served today by Billy and his colleague (sorry didn't get her name), their advice and knowledgeable of the products was commendable. Thank you both for your outstanding customer service which is much appreciated these days.

Resposta da GO Outdoors - Bristol
Haven’t been given full refund for missing items

Resposta da GO Outdoors - Bristol
Sarah & Aaron were very helpful. Really happt with advice. Thanks

Resposta da GO Outdoors - Bristol
Lovely cheery help from Marissa (?) to find a new pair of hiking boots. Checkout staff very quick to open a new till when a queue of 2 developed! Excellent friendly staff.

Resposta da GO Outdoors - Bristol
I was searching the store for some walking trousers and not really being aware that there was so much choice with all the different makes, materials and styles. In short I felt lost amongst it all.
I cannot praise enough staff member Kat for all the help she gave me. She is extremely Knowledgeable and patient and a keen walker herself.
She picked out several types and styles with a short inside leg which I had great difficulty finding and I ended up getting exactly what I wanted.
Many thanks Kat

Resposta da GO Outdoors - Bristol
Went in for a tent and picked up a couple of other items. At the till we were served by Finn who was friendly and asked if we had a blue light card. Something I forget to ask about. We were chuffed to bits with the discount. Thank you Finn.

Resposta da GO Outdoors - Bristol
The staff are really friendly and give great customer service. They've got it bang-on.

Resposta da GO Outdoors - Bristol
Went to get final bits for our sons Duke of Edinburgh Silver practice and the service and advice we got was first class. Kat was super helpful with finding trousers to fit my gangly teen, Mia and Kerrie were likewise helpful in finding the right food (my son is autistic and will only eat certain foods) and even the socks that needed to be right for him and his needs, we were assisted at every turn. Highly recommended store!

Resposta da GO Outdoors - Bristol
Excellent and helpful customer service and great prices

Resposta da GO Outdoors - Bristol
Your salesperson was very helpful - and patient - and guided me through the process. She was also quick and efficient.

Resposta da GO Outdoors - Bristol
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.