Andy the sales assistant was extremely helpful assisting with setting up Go Card membership and dealing with a separate gift card I wished to utilise. The shorts I purchased were very competitively pr... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoThe Brewery Quarter, Henrietta Street, GL50 4AA Cheltenham, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Had a very pleasant experience buying a new pair of walking shoes. Gus did a good job of up selling but I was happy with that as he had many helpful insights. Hopefully the shoes will be good for many... Ver mais
A empresa respondeu
Such a clean fresh environment. Loved how it’s set up with plenty of room to browse. The only downside side was that we wanted to try on some of the waterproof jackets but because of all the securi... Ver mais
A empresa respondeu
Went in to pick up an order of a camping stove, Luke was so helpful and signposted me to an offer on gas cannisters. It was a really good deal and saved me money. Highly recommend using this store, ve... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Cheltenham (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
The Brewery Quarter, Henrietta Street, GL50 4AA, Cheltenham, England, Reino Unido
4,9
Excelente
370 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Happy customer
Had a very pleasant experience buying a new pair of walking shoes. Gus did a good job of up selling but I was happy with that as he had many helpful insights. Hopefully the shoes will be good for many years.
5 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent help from Andy
Excellent help from Andy - attentive ,but not pushy. He offered great advice and answered all my queries. Me and my Grandson were very pleased the kids shoes chosen
2 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Luke and Becks were both very helpful…
Luke and Becks were both very helpful in help finding products and ensuring that we did indeed purchase the correct sizes.
31 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Luke The Legend
The dude at the checkout, Luke, was fantastic! He showed me some options for the kind of thing I was after (something to sleep on whilst camping), knew everything about each item, and helped me save some money at checkout. He was friendly, funny, and patient with my scattered wits.
31 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Went in to pick up an order of a…
Went in to pick up an order of a camping stove, Luke was so helpful and signposted me to an offer on gas cannisters. It was a really good deal and saved me money. Highly recommend using this store, very helpful and kind staff like Luke, and a huge range of stock.
28 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Cheltenham (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
I love my keen shoes and the staff at…
I love my keen shoes and the staff at Go Outdoors Cheltenham were so lovely and helpful as I tried a few pairs on :)
13 de agosto de 2026
Resposta da GO Outdoors - Cheltenham (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great service, good range
Good shoes at a fair price. Great service from Andy in the store who had lots of relevant information about the options I was considering, especially on size. Thank you!
26 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent product with excellent service
12 de agosto de 2026
Resposta da GO Outdoors - Cheltenham (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Lovely well displayed store with helpful & friendly staff
Andy the sales assistant was extremely helpful assisting with setting up Go Card membership and dealing with a separate gift card I wished to utilise. The shorts I purchased were very competitively priced using my Go membership plus there was also a sale in store so very pleased. Lovely big outlet with lots of room to browse and friendly staff.
25 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Quick efficient service
Qu, ick, efficient service. The staff were welcoming and helpful and the trousers I purchased were an excellent fit.
13 de agosto de 2026
Resposta da GO Outdoors - Cheltenham (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great customer service and support from…
Great customer service and support from Becks and Luke today. 🤙
22 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Cheltenham (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Such a clean fresh environment.
Such a clean fresh environment.
Loved how it’s set up with plenty of room to browse.
The only downside side was that we wanted to try on some of the waterproof jackets but because of all the security loops connected together this meant we had to ask for an assistant and I didn’t want to be watched trying stuff on so subsequently didn’t try and therefore didn’t buy.
Staff that I felt with were very friendly, polite and chatty especially Luke
17 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Gus was very helpful
I was looking for sandals, and Gus, staff, was so helpful, he went out if his way to find some thing suitable. Very pleased with the whole experience.
12 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
A selection of fine products. Also. Luke.
A selection of fine products almost as great as the baffling charisma of its employees, this auspicious go outdoors express, situated lovingly at the heart of Cheltenham, is a welcome edition and I hope it never leaves. Also Luke is great
14 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Thank you Gus
Thank you Gus, speedily narrowed down the shoes I needed and the right size to buy.
14 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Pick up in store went well
6 de agosto de 2026
Resposta da GO Outdoors - Cheltenham (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very helpful guy helped us pick the…
Very helpful guy helped us pick the right walking shoes and then helped out at the till when the system failed and it wouldn’t recognise our membership number. The gentleman’s name was Gus and he is a credit to the store/company.
12 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Good service
We were serviced at GO Outdoors in Cheltenham by Luke, who attended to our needs and was very helpful. Luke made it a better shopping experience for us at GO Outdoors in Cheltenham.
7 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Cheltenham (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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