I made a special trip to buy the chemical toilet fluid which I’d checked the store had in stock. When I arrived at the store I asked 4 times for help as to where it was. I’d left my partially... Ver mais
A empresa respondeu
South Street 4, PO19 1EH Chichester, England, GB
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I made a special trip to buy the chemical toilet fluid which I’d checked the store had in stock. When I arrived at the store I asked 4 times for help as to where it was. I’d left my partially... Ver mais
A empresa respondeu
What an amazing experience getting the right boots at the get go! I thought the fit was good until tweeked with innersoles that support the whole foot especially the arches. Michel, although there cov... Ver mais
A empresa respondeu
We were met with very friendly staff who were helpful in assisting us with choosing a new pair of walking boots each. Mason was particularly helpful and showed a genuine interest in our needs. He show... Ver mais
A empresa respondeu
Couldn't have asked for better service today in the Chichester store. We were served by Mason today and he was amazing! We went in wanting advice on purchasing several items of kit needed for Duke of... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

South Street 4, PO19 1EH, Chichester, England, Reino Unido
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I visited GO Outdoors in Chichester today to purchase a pair of waterproof walking boots. The young man who served me was extremely professional. He was very knowledgeable about the product, courteous and respectful. It made the experience very enjoyable and I have no hesitation in recommending this company and branch for their excellent customer service. Many thanks.

Resposta da GO Outdoors - Chichester (Express)
Great service at Go Outdoors Chichester today. Mason was really helpful helping us choose suitable bags for a 6 week expedition to Central America. His experience and insights helped.

Resposta da GO Outdoors - Chichester (Express)
My friend and I visited GoOutdoirs for the first time. We were greeted at the door which was opened for us by Mason. He showed us to the area we were interested in and could not have been more helpful. He was polite, professional and went out of his way to find what zi was looking for. It was an excellent experience. We will be returning on our next visit to Chichester. Only drawback was the ladies dept. was upstairs so we were not able to see other products as I am a wheelchair user. However, I am sure Mason would have brought down anything we wanted to see.

Resposta da GO Outdoors - Chichester (Express)
Really friendly (but not over the top) service, thank you

Resposta da GO Outdoors - Chichester (Express)
I rang Chichester store this morning as I realised that I had been given the wrong size shoes when I purchased them in the previous few weeks. The manager was really helpful and checked stock and confirmed I could exchange them for the correct size. On visiting the store today the staff assistant who initially served me appeared disinterested. He contacted the manager to came and help me with my query. During the resolution of my query the initial staff assistant was asked to get the replacement boots. He returned with shoes meaning the manager had to go and get the boots. The sales assistant assumed a position of leaning on the display totally unengaged with myself and another customer. When I informed him it had been boots and not shoes I wanted he couldn’t care less. He responded I did what I was asked. The manager resolved my issue and I left the store. On leaving my wife stated it was the same staff member who had sold me the boot originally and had given me the wrong size pair of the two sizes I was trying.

Resposta da GO Outdoors - Chichester (Express)
Brilliant service ...all staff were on the ball. Definitely quality products so I'm very happy around.

Resposta da GO Outdoors - Chichester (Express)
We received excellent service and advice from Mason who was extremely knowledgeable and helpful.

Resposta da GO Outdoors - Chichester (Express)
Wonderful understanding service from Darcy and the other two members of staff at the Chichester shop as I bought a sleeping bag for a rough sleeper. Thanks for your care and interest.

Resposta da GO Outdoors - Chichester (Express)
Tim served me and he was fabulous. He was professional, efficient and friendly. Many thanks.

Resposta da GO Outdoors - Chichester (Express)
My name is Pam. I am registered blind and Mason offered sighted guide assistance as soon as I walked in the shop. He went out of his way to offer advice. He was very very patient and gave a first class experience. I would highly recommend Go Outdoors and Will be mentioning them to 4SIGHT the local blind society. Thank you.

Resposta da GO Outdoors - Chichester (Express)
I urgently needed a sleeping bag for an expedition tomorrow. Go outdoors really helped me get what I needed and fast. Mason really did his best to help me and I am really appreciative.

Resposta da GO Outdoors - Chichester (Express)
Couldn't have asked for better service today in the Chichester store. We were served by Mason today and he was amazing! We went in wanting advice on purchasing several items of kit needed for Duke of Edinburgh expedition and Mason was so knowledgeable, helpful, kind and took us through every item on the list. Thank you so much, I've never had such good customer service and I will definitely be recommending. Outstanding customer service which is very rare nowadays. Thank you Mason.

Resposta da GO Outdoors - Chichester (Express)
I needed to replace my walking boots and want some advice on lightweight shoes. I got some excellent advice and support from the team including their own experiences.
Bought a pair of Solomon’s, not the cheapest but I live in these things, especially in winter.
Thank you.

Resposta da GO Outdoors - Chichester (Express)
I had great advice and help from Mason and Tim today buying a waterproof jacket. I then went to 2 other shops which were no help at all and came back. Mason explained in great detail looking after the jacket i was wearing and the jacket i was buying. I walk a lot and it was important i got the right one. I would strongly recommend buying products from Go Outdoors and i shall very highly recommend them.

Resposta da GO Outdoors - Chichester (Express)
Tim served me and was very polite and helpful. He was able to find exactly what I needed, having checked with a senior member of staff, and also helped me save money by encouraging me to become a member. A very good device. Thank you.

Resposta da GO Outdoors - Chichester (Express)
First class service. We were served by Mason who as well as being fluently knowledgeable in the equipment on offer, was proactive, friendly and efficient. Top notch!

Resposta da GO Outdoors - Chichester (Express)
knowledgeable staff help me chose the right booth for my needs. Also helped with after care products. Their advice was lead by my questions and I did not feel pressured in to buying any product, which I had experienced in other retailers

Resposta da GO Outdoors - Chichester (Express)
I was served by Annabel who was very helpful, nothing was too much trouble for her, and very knowledgeable about waterproof walking shoes. I bought them and I will be back again. Top notch customer service!

Resposta da GO Outdoors - Chichester (Express)
I looking to replace my old walking boots, I was acknowledged as I walked in but not pestered left to look which I was happy with, I asked Annabel for my size boots in the ones I originally choose, but not quite right, I think I tried on 6 pairs before making my choice, Annabel was patient and knowledgeable about all aspects of the boots also recommended new insoles as I found the originals a bit flat. The in store range was good, but the service I received was excellent, thank you Annabel.

Resposta da GO Outdoors - Chichester (Express)
I needed help with walking shoes. Annabel asked if she could help & was extremely knowledgeable, patient & kind. She was excellent & I bought the shoes. Thank you Annabel

Resposta da GO Outdoors - Chichester (Express)
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