GO Outdoors - Coatbridge Opiniões 

4408
•
TrustScore: 5 em 5

4,8

Locks Street, ML5 3RT Coatbridge, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Never have i recieved the service anywhere that i had today in go outdoors Coatbridge. I actually asked Karen her name as i wanted to write some feedback. From the second i approached for ad... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I visited this store on 17/10/2026 to buy my son a pair of walking boots. Once he selected the ones for him I asked Karen to help check if there was any backstock. Karen not only came out with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service by Ross finding another branch will have said waterproofs. Ali's first time on till & we are very happy customers. Keep up the good work guys⁸

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic Customer service from Cammy and Queen at the Coatbridge store. Extremely helpful, authentic and a nice friendly interaction. Was in to buy my son some camping and outdoor clothing for his Do... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Coatbridge

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(4408)

37 277 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service from Go Outdoor…

Great service from Go Outdoor Coatbridge today - we were in twice in one day and Emma could not have been more helpful. She was brilliant with helping us pick out hiking boots for all three of our daughters and gave the best advice on cooking gear and equipment. We would have been lost without her today she was so knowledgeable and friendly. We also had great service from other members of staff who were happy to answer any questions.

14 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service from Emma over the…

Excellent service from Emma over the past couple of weeks. I phoned up with a problem with the battery with our Vango Icarus power beam tent. Emma did research into what she could do to help and sourced us a new battery. Great service, thank you!

14 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great customer experience in store…

Great customer experience in store today. Georgia provided excellent service and advise when purchasing a new pair of Scarpa walking boots.

11 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great customer service with Ross today…

Great customer service with Ross today buying walking boots for daughter. Attentive and experienced sharing knowledge to help us make the right choice.

14 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I visited the shop on Friday to buy a…

I visited the shop on Friday to buy a camping stove and Cammy was very helpful and knowledgeable. Although the stove I decided I wanted wasn’t in stock, Cammy offered the display model or advised checking stock online later that day or on Monday again. In the meantime, he helped me to get the assessories I needed for the stove such as the gas regulator, pipe and bottle. On Monday morning, I checked online and saw the shop had stock and called and asked for a stove to be set aside. Later that day, I visited the shop to collect it and Cammy remembered me from Friday and was very helpful, getting my order for me.

Thank you!

13 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Stuart and Reece

Absolute great service today with Stuart and Reece. Had my new bike ready for arrival, helped me with accessories and what would be the best options. Great customer care regarding the bike and how everything works. Would definitely recommend go outdoors Coatbridge!! 🙂

13 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Emma and Georgia were really friendly…

Emma and Georgia were really friendly and helpful and asked one of the other girls to find the last wetsuit in the size I needed. Thank you

13 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Murray in the Coatbridge branch was…

Murray in the Coatbridge branch was very knowledgeable, very helpful and spent the time with us to ensure we got all the camping equipment that we needed, very patient young guy and nothing was too much trouble. He was outstanding to deal with. Thank you Murray for all your help.

12 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Mackenzie was very nice and quick as we…

Mackenzie was very nice and quick as we were in a rush also gave us info about the deals that you get with the membership which made as wanting to buy more to save money

12 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Class man Chloe wis brilliant man

11 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I popped over to Go outdoors today…

I popped over to Go outdoors today looking for a large rucksack and day pack for the west highland way. Georgia saw me trying on different bags and asked if I needed any help. After a friendly chat she then pointed me in the direction of a much more suitable bag which is exactly what I need. Plus a bladder pack and a sit mat that I’d almost forgotten about! She’s enthusiastic, friendly and knowledgeable. Excellent service. Thank you so much!

11 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Top Class Service

Came in for a new pair of hiking boots at Coatbridge. Cammy was brilliant - top class service. Patient annd knowledgeable. Only complaint I have is you need to stock more of the popular shoe sizes such as a 9.

11 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Floor Staff were a great help with…

Floor Staff were a great help with picking my trainers as I couldnt get a size that fit but she found them for me. and girl at the till Hazel was very patient and polite as my card was playing up.

11 de julho de 2026
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logótipo da GO Outdoors - Coatbridge

Resposta da GO Outdoors - Coatbridge

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Good prices on quality items

Good prices on quality items. Excellent discount for members and very helpful knowledgeable staff.

27 de junho de 2026
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Resposta da GO Outdoors - Coatbridge

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 1 em 5 estrelas

I am still waiting on an email to say…

I am still waiting on an email to say it’s ready, and with 3 days left of my holiday it’s of no use

27 de junho de 2026
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Resposta da GO Outdoors - Coatbridge

Our customers’ suggestions and experiences play a vital role in improving the shopping experience that GO Outdoors provides and we are grateful for your feedback

From investigating your order, we can see that your item was in stock and ready for collection. However, you did not receive the email notification to advise this. We understand this meant you were unaware that your order was ready, and we sincerely apologise for the inconvenience caused. This issue has been raised and is currently being investigated further.

As the order was not collected, it has been cancelled and a full refund issued back to the original payment method. Please allow 3-5 working days for this to show in your account.

We do hope that you will choose to purchase from Go Outdoors again in the future to provide us with the opportunity to improve on your experience.

Kind regards,
GO Outdoors Customer Care Team

Classificada 5 em 5 estrelas

New hiking boots

We went to Go Outdoors to get my daughter a new pair of hiking boots.
We were assisted by Karen who gave lots of helpful tips about ensuring my daughter had the correct fitting boots.
Thanks Karen!

8 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 1 em 5 estrelas

Showing items in stock in line

Showing items in stock in line. Driven over 2 hours to buy something and they don't have any! Manager Stuart had a terrible attitude when I asked him why this was and I had driven 2 hours.

11 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

We are sorry to hear about you experience in store. What you have described is not acceptable and certainly not the level of service we aim to provide.

We have contacted you via Trust Pilot to request further details so that we can look into this further. We would appreciate you replying at your convenience.

Thank you for providing your feedback.

Kind regards,
GO Outdoors Customer Care Team

Classificada 2 em 5 estrelas

Always check you have correct items when you pay online to collect instore

I ordered and paid for 2 Berghaus recliners to be collected at Coatbridge. I received my email that they were ready to collect and travelled the 90 minutes to collect them the next day. On arrival the order could not be located but we were given items from the shop floor. We loaded them in the car and drove home only to discover we had been given the wrong chairs. These were the compact ones. I phoned the store to explain and was basically told that this could not happen at all. I had to travel the 3 hour round trip the next day to exchange the chairs for the correct ones. Lesson learned to check goods before driving off

26 de junho de 2026
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Resposta da GO Outdoors - Coatbridge

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Easy to order online

Easy to order online.
Easy in store return.
Only minor quibble is that I had to return for a refund and then reorder different size rather than an exchange. Refund did come through quickly.

25 de junho de 2026
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Resposta da GO Outdoors - Coatbridge

Thanks for the 4 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

after a mess up from the online team…

after a mess up from the online team and having to cancel and re order my stuff , cammy and emma where amazing from start to finish. outstanding 👌🏼

6 de julho de 2026
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Resposta da GO Outdoors - Coatbridge

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

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