GO Outdoors - Coventry Opiniões 

2375
•
TrustScore: 4.5 em 5

4,6

Canley Road, Canley, CV5 6RN Coventry, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic shop with a massive variety of outdoor gear! What truly made my visit 5 stars was the exceptional customer service from Sarah. She was incredibly lovely, patient, and knowledgeable, giving... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

staff very helpful, especially Brad who gave good advice on an expensive coat. Sarah was very supportive too. Well worth the a visit with excellent stock levels.

A empresa respondeu

Classificada 1 em 5 estrelas

It was overall terrible. Me and my family went for preparation towards a trip. My sister has a student discount so on everything we get 20 % off and it was all okay until we paid. However , the option... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went to buy a new pair of walking boots as mine were 2 years old and had passed their best. Would like to thank Jack who was very patient and gave good advice as I tried on several different pairs unt... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Coventry

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Canley Road, Canley, CV5 6RN, Coventry, Reino Unido

  • 02476 933728

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(2375)

37 055 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

i received amazing service at go…

i received amazing service at go outdoors coventry. i had a very helpful worker assist me with buying boots and a lovely lady called sarah served me. very impressed with the level of customer service they both had. thank you!

13 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Ethan 😊 Was absolutely fantastic and…

Ethan 😊 Was absolutely fantastic and absolutely made me and my friend feel very welcome.
Ethan went above and beyond and helped us to pick out horse riding shoes and hat and really took the time to explain the quality of different brands.

13 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Be more Brad

What started badly with the staff at the collection desk was turned around by the positive attitude of Brad who did, as he hoped, bring a smile to my face.
He remained calm despite technical and human challenges and ensured I got the best resolution.
We should all be more Brad!!

11 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Found what I needed

Found what I needed with out any help from a colleague on the fishing department. It seems that there is not any colleagues on that department very often.
Went to the till and was served by Becky she was very helpful and polite.
Paid for my items and left.

9 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service from Phoenix …… great…

Excellent service from Phoenix …… great advice and attention to detail

8 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Pheonix was extremely helpful and…

Pheonix was extremely helpful and taught me an entirely new way to tie my boots!

8 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Pheonix was super helpful during our…

Pheonix was super helpful during our visit today.

8 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Been running for just under 2 months…

Been running for just under 2 months now and thought it was the right time to invest in some proper running trainers. Went into store to get my feet 3D scanned to find my perfect fit for trainers. Phoenix was helping me and she was very informative. It was a very easy and swift process. Thank you Phoenix!

7 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Phoenix was fantastic

Phoenix was fantastic. So helpful and knowledgeable. Made experience so much easier as we had no idea what needed

1 de março de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Fabulous variety of outdoors gear

Fabulous variety of outdoors gear. Most recent purchases was for updating our 2 scouts sleeping bags - lots of camps planned for this year and this kit will be perfect. Fabulous variety of sleeping bags to choose from, reassuring to see items recommended by Duke of Edinburgh Award - my lad will be going on Swiss trip this year and the bag recommended seems very well made and very warm so thats given peace of mind for me. Also brilliant we had a 10% discount through showing the children's neckerchiefs - thats helped me put money towards the rest of their kit lists.

14 de fevereiro de 2026
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Always exactly as advertised at a very…

Always exactly as advertised at a very good price.

20 de fevereiro de 2026
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Coventry Sarah!

Sarah on the checkout is always so very helpful and friendly. Very clued up as to what is going on in the store (Coventry)
Thankyou

22 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Phoenix

Phoenix - She was extremely helpful and gave amazing advice on what to get from her own personal experience and what not to get for my D of E kit list. Her useful tips will be valuable to me on a whole new experience.

22 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

brought the wrong thule bike carrier…

brought the wrong thule bike carrier online returned to coventry store where they were happy to take the return and supply me with the correct thule pro-ride 598.excellent service 5 star

12 de fevereiro de 2026
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Lovely Experience

Came back here it was a lovely experience once again. Helped by Millie thank You

19 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

The service we received was great

The service we received was great, but shortage of staff meant we had to go looking for an assistant in order to ask questions and obtain shoes to try on.

16 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

My wife and I travelled from Rugby to…

My wife and I travelled from Rugby to Coventry to buy some walking boots.
We didn't have a clue what we wanted or what was the best for us. Luckily for us we were helped my a lovely young girl named Milly. Milly really took her time to listen to our needs and really helped us find the right walking boots for us, especially for my wife who has arthritis and suffers with her feet. Thank you so much Milly for being so caring nothing was too much trouble for her. Your parents will be super proud of you.

12 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Lovely staff!

Had great service on the tills from Sarah! She was friendly and helpful, and I got a discount on an imperfect jacket. Made my day!

6 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great store

Great store, sadly they didn’t stock the item i wanted, the staff were helpful once we eventually found someone.Ended up buying from a different retailer online which i don’t particularly like as i prefer to try on before buying.

27 de janeiro de 2026
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great personal service

Dan was absolutely brilliant, provided great advice and took the time to discuss options

2 de fevereiro de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

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