Fantastic shop with a massive variety of outdoor gear! What truly made my visit 5 stars was the exceptional customer service from Sarah. She was incredibly lovely, patient, and knowledgeable, giving... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fantastic shop with a massive variety of outdoor gear! What truly made my visit 5 stars was the exceptional customer service from Sarah. She was incredibly lovely, patient, and knowledgeable, giving... Ver mais
A empresa respondeu
staff very helpful, especially Brad who gave good advice on an expensive coat. Sarah was very supportive too. Well worth the a visit with excellent stock levels.
A empresa respondeu
It was overall terrible. Me and my family went for preparation towards a trip. My sister has a student discount so on everything we get 20 % off and it was all okay until we paid. However , the option... Ver mais
A empresa respondeu
Went to buy a new pair of walking boots as mine were 2 years old and had passed their best. Would like to thank Jack who was very patient and gave good advice as I tried on several different pairs unt... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Canley Road, Canley, CV5 6RN, Coventry, Reino Unido
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Resposta da GO Outdoors - Coventry
Visited the store with my dad recently to grab some fishing bits, the young man on fishing dept was very friendly and went out of his way to help us find things. Great knowledge on all of the gear where I knew nothing. Thanks!

Resposta da GO Outdoors - Coventry
Staff are always friendly.
I shop at Naylors/ Go Outdoors regularly, staff have taken time to get to know me and what I buy… always making sure they help me.
Kate is always smiling, friendly and helpful, and lets me know if there might be any problems getting what I buy (goes above and beyond - thank you).
There are always staff visible and the store is always clean.
Great range of products.
Thank you all
Lindsey

Resposta da GO Outdoors - Coventry
I was looked after by Ed who opened up another till to save me from waiting. Lovely service and helped me understand what gas options are available at Go Outdoors.

Resposta da GO Outdoors - Coventry
We had a lovely member of staff check us out Sarah, she helped with our go outdoors membership and the parking. What an excellent help !!!

Resposta da GO Outdoors - Coventry
Really good experience dealt with lovely chap called Ed he helped me with my gear, proper kit man !

Resposta da GO Outdoors - Coventry
Top store, I managed to get all the work gear I needed with no qualms

Resposta da GO Outdoors - Coventry
I went up to go outdoors for some new fishing tackle and Isaac gave me some brilliant advice and perfect customer service for my next fishing session. Thank you!

Resposta da GO Outdoors - Coventry
Milly was a super star today. Assisted me with finding the perfect walking boot for a wide foot. She was extremely knowledgeable and asked about budget, which is important to discuss with customers. The best part she was friendly and very patient.

Resposta da GO Outdoors - Coventry
Issac smith was amazing with helping me purchase some new fishing equipment for my upcoming fishing trip he was very informative and extremely friendly would definitely come back in the future

Resposta da GO Outdoors - Coventry
My husband is a keen fisherman, I on the other hand have no clue. Isaac in your fishing dept was so helpful and knowledgeable when I visited to buy gifts for my husbands birthday. Nothing was too much trouble, advice was freely given (but not in a hard sell way) and I walked out not feeling mansplained too in any way. Husband was very happy with his gifts and ill definitely be seeking out Isaac again when with father's day coming up

Resposta da GO Outdoors - Coventry
went in store today, needed a new pair of hiking boots for my snowdon walk...Emily was really helpful and knowledgeable, she was really patient letting me try on quite a few pairs!

Resposta da GO Outdoors - Coventry
Sarah was really lovely and helpful on the tills, helped me set up a membership and gave my dog a treat! Will definitely come back!

Resposta da GO Outdoors - Coventry
I visited the store today and had the pleasure of being served by Mansha. Such a polite and very helpful young lady. Its lovely to be served by someone who is happy to engage in conversation with customers. She is a great asset to your company.

Resposta da GO Outdoors - Coventry
Emma was very nice and helpful today

Resposta da GO Outdoors - Coventry
Called in today to pick up an online order , was served by emma , very friendly and helpful and great service

Resposta da GO Outdoors - Coventry
The staff were brilliant, as usual. Unfortunately I will not consider using the store again, certainly not in the near future. I like to buy my fishing supplies and equipment but find the twenty three steps up and down to the upper floor increasingly difficult. The lift has been out of action for too many months now and I am saddened to feel that less able customers are only a minor priority. My thanks again to your helpful and friendly in-store staff.

Resposta da GO Outdoors - Coventry
We had a great experience at go outdoors. Phoenix has been amazing at helping us find the right walking shoes. Phoenix has a wealth of knowledge and excellent customer support attitude

Resposta da GO Outdoors - Coventry
After ordering online and click and collect, one of the products was then removed without asking if I wanted to continue. I have received a refund for the item but |I could have collected from another store

Resposta da GO Outdoors - Coventry
Brilliant customer service on Friday 8th May at Go Outdoors Coventry. Had to collect a parcel at the back of the store but had some issues - the employee managed to solve these and I was able to get what i needed. Thank you Emma.

Resposta da GO Outdoors - Coventry
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