GO Outdoors - Coventry Opiniões 

2375
•
TrustScore: 4.5 em 5

4,6

Canley Road, Canley, CV5 6RN Coventry, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic shop with a massive variety of outdoor gear! What truly made my visit 5 stars was the exceptional customer service from Sarah. She was incredibly lovely, patient, and knowledgeable, giving... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

staff very helpful, especially Brad who gave good advice on an expensive coat. Sarah was very supportive too. Well worth the a visit with excellent stock levels.

A empresa respondeu

Classificada 1 em 5 estrelas

It was overall terrible. Me and my family went for preparation towards a trip. My sister has a student discount so on everything we get 20 % off and it was all okay until we paid. However , the option... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went to buy a new pair of walking boots as mine were 2 years old and had passed their best. Would like to thank Jack who was very patient and gave good advice as I tried on several different pairs unt... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Coventry

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Canley Road, Canley, CV5 6RN, Coventry, Reino Unido

  • 02476 933728

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(2375)

36 939 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

As always great products.

As always great products.
Thanks

21 de março de 2026
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Visited the store with my dad recently…

Visited the store with my dad recently to grab some fishing bits, the young man on fishing dept was very friendly and went out of his way to help us find things. Great knowledge on all of the gear where I knew nothing. Thanks!

17 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great customer service *****

Staff are always friendly.
I shop at Naylors/ Go Outdoors regularly, staff have taken time to get to know me and what I buy… always making sure they help me.
Kate is always smiling, friendly and helpful, and lets me know if there might be any problems getting what I buy (goes above and beyond - thank you).
There are always staff visible and the store is always clean.
Great range of products.
Thank you all
Lindsey

16 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I was looked after by Ed who opened up…

I was looked after by Ed who opened up another till to save me from waiting. Lovely service and helped me understand what gas options are available at Go Outdoors.

18 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Thanks Sarah

We had a lovely member of staff check us out Sarah, she helped with our go outdoors membership and the parking. What an excellent help !!!

18 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Really good experience dealt…

Really good experience dealt with lovely chap called Ed he helped me with my gear, proper kit man !

16 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Top store

Top store, I managed to get all the work gear I needed with no qualms

17 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I went up to go outdoors for some new…

I went up to go outdoors for some new fishing tackle and Isaac gave me some brilliant advice and perfect customer service for my next fishing session. Thank you!

17 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Milly was a super star today

Milly was a super star today. Assisted me with finding the perfect walking boot for a wide foot. She was extremely knowledgeable and asked about budget, which is important to discuss with customers. The best part she was friendly and very patient.

17 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Issac smith was amazing with helping me…

Issac smith was amazing with helping me purchase some new fishing equipment for my upcoming fishing trip he was very informative and extremely friendly would definitely come back in the future

16 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Isaac in fishing is a gem!!

My husband is a keen fisherman, I on the other hand have no clue. Isaac in your fishing dept was so helpful and knowledgeable when I visited to buy gifts for my husbands birthday. Nothing was too much trouble, advice was freely given (but not in a hard sell way) and I walked out not feeling mansplained too in any way. Husband was very happy with his gifts and ill definitely be seeking out Isaac again when with father's day coming up

24 de abril de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Thank you

went in store today, needed a new pair of hiking boots for my snowdon walk...Emily was really helpful and knowledgeable, she was really patient letting me try on quite a few pairs!

12 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

5 stars

Sarah was really lovely and helpful on the tills, helped me set up a membership and gave my dog a treat! Will definitely come back!

15 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I visited the store today and had the…

I visited the store today and had the pleasure of being served by Mansha. Such a polite and very helpful young lady. Its lovely to be served by someone who is happy to engage in conversation with customers. She is a great asset to your company.

14 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Emma was very nice and helpful today

Emma was very nice and helpful today

14 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Called in today to pick up an online…

Called in today to pick up an online order , was served by emma , very friendly and helpful and great service

13 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 2 em 5 estrelas

Difficult Access ♿.

The staff were brilliant, as usual. Unfortunately I will not consider using the store again, certainly not in the near future. I like to buy my fishing supplies and equipment but find the twenty three steps up and down to the upper floor increasingly difficult. The lift has been out of action for too many months now and I am saddened to feel that less able customers are only a minor priority. My thanks again to your helpful and friendly in-store staff.

12 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We had a great experience at go…

We had a great experience at go outdoors. Phoenix has been amazing at helping us find the right walking shoes. Phoenix has a wealth of knowledge and excellent customer support attitude

5 de abril de 2026
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Classificada 2 em 5 estrelas

After ordering online and click and…

After ordering online and click and collect, one of the products was then removed without asking if I wanted to continue. I have received a refund for the item but |I could have collected from another store

4 de maio de 2026
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Brilliant customer service on Friday…

Brilliant customer service on Friday 8th May at Go Outdoors Coventry. Had to collect a parcel at the back of the store but had some issues - the employee managed to solve these and I was able to get what i needed. Thank you Emma.

8 de maio de 2026
Opinião espontânea
logótipo da GO Outdoors - Coventry

Resposta da GO Outdoors - Coventry

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

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