Excellent service given today for help and advice. Additinally, our cashier Xaina informed us of the Blue Light discount on non-sale items that we never knew about! So we made even more of a saving! T... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Staff in store were very helpful. Cashier was friendly but was a bit too overwhelming with her chatter and questions would I like this or that etc and then she forgot I needed a bag for all the items... Ver mais
A empresa respondeu
How shopping should be. Needed new walking trousers but having dropped my glasses off at the opticians for repair I was unable to read the labels on the garments. HARRIET was super helpful, helping... Ver mais
A empresa respondeu
I went to the counter to renew my membership. Millie was most helpful. I chose myself some high end Merrell hiking boots, the shoe assistant despite having quite a few customers was most attentive. Ba... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Derby
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Ascot Drive, DE24 8ST, Derby, Reino Unido
- 01332 985940
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great shopping experience
Great shopping experience, well organised. Ella at the counter was patient and kind she explained membership as well as discounts available.
23 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Andy at the Fishing Republic was super…
Andy at the Fishing Republic was super welcoming and super helpful to me and gave me some great info and advice and answered any questions we had as starting out Fishing, helped me pick out a good starting Rod and Reel. Cheers Andy.
22 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Gordon in the angling section
Gordon in the angling section was so helpful today, I had a list of items to pick up for my son and he helped me find the items, nothing was too much trouble, very very helpful and such a nice man.
22 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Pleasant Experience
Staff were very attentive and dealt with all our queries. Couldn’t fault the staff and our experience. Liam was very helpful on the tills as was a man with longish dark hair.
20 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Derby
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Very efficient and friendly service
Very efficient and friendly service from Lee in the angling section.
16 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Derby
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Very positive staff
Very positive staff, helpful and knowledgeable. Amazing service.
15 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
This website was easy to navigate and…a easy shop
This website was easy to navigate and find what I was looking for it was a quick and easy process to pay also the delivery was as said within 2 to 3 working days. I would recommend to anyone.
7 de maio de 2026
Resposta da GO Outdoors - Derby
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Andy Fishing Department
Andy .
He helped myself and my son pick some fishing equipment and gave us some great advice !
He was really helpful .
Thxs
13 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Go Outdoors is my go-to for anything I…
Go Outdoors is my go-to for anything I need for hiking or running. They have a very good selection of brands, styles, and sizes. I have always found the staff very willing to help! Millie served me today, and she was very helpful in answering all my questions and being very patient. Thank you.
11 de maio de 2026
Opinião espontânea
Always a pleasant experience with…
Always a pleasant experience with polite and helpful staff. Ella was a credit to the company, a bright smile and caring attitude go a long way. As always walked out with plenty of bargains.
10 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I was served by Ella today
I was served by Ella today, friendly excellent service 👌
10 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service from Ella on the till…
Great service from Ella on the till today.
Always a pleasure to wonder around your derby atore
10 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Xaina went over and above
Xaina went over and above, really helpful. Even went out of her way to find me in the store when we thought the last pair of boots had been sold. Thanks to xaina I spent a few hundred pound in the store, she is an asset to go outdoors team.
9 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
My son wanted a fishing rod
My son wanted a fishing rod to go down the canal with his mates. We came to Go Outdoors and Andy came to our rescue to help us. With my son being a complete beginner, Andy advised which rod and reel to go for. He was very friendly and made us feel at ease. No doubt we will be back for more advise in the future!!
9 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Ella at the Derby store
Ella at the Derby store served me today and was extremely helpful, noticing that the shoes were different sizes! She dealt with it quickly and professionally and I would recommend her without hesitation, Keith Butler
9 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Kat was helpful and patient as we price…
Kat was helpful and patient as we price matched an item and needed advise on another.
Pleased with the service and my items
30 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Excellent service in the fishing department
Andy in the fishing department was fantastic. My teenage son recently got into fishing with his friends and was after a few bits to get him started. Myself and his dad have never fished and so completely in the dark about what he’d need. Andy listened to our incessant questions, gave suggestions and even demonstrated how to get the pole set up. He was honest about what wouldn’t be useful nor necessary given budget and also as this is a new hobby. Excellent service, we’ll definitely be back!
2 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hi,
We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.
Thanks again,
Go Outdoors Customer Care Team
Emma was super helpfull and kind helped…
Emma was super helpfull and kind helped me so much with advice and gave me more confidence for my first horse show,
5 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Derby
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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