The store was closing down and I managed to get a cutlery set for £1. I had to wait for the 2 emaciated employees to drag themselves to the counter, both looking red eyed and dry mouthed. I could see... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoHigh Street 206, EX4 3EB Exeter, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Rob was super helpful, and gave outstanding customer service. It's such a shame the Exeter High St branch is closing. End of an era, first Millets, then Blacks, sad times.
A empresa respondeu
Great staff at the Exeter "Express" branch, friendly and helpful but not intrusive. So why are you now closing this high street branch, leaving only the retail park store, outside of the city centre?... Ver mais
A empresa respondeu
Duncan was a massive help. He had patience and time to make sure we had the correct replacement air beam. I cannot believe your closing the store let alone letting Duncan leave. He is a real a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Exeter (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
High Street 206, EX4 3EB, Exeter, England, Reino Unido
5,0
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Rob helped our bike packing
We come into Exeter town store today with some questions for our up coming bike tour, rob talked us through what we are likely to need and helped with all of our questions, great guy! We got out tent, Matt’s, stove and come away with some children’s shoes and work trousers! Could not recommend enough
12 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Customer service was excellent rob the…
Customer service was excellent rob the bearded wonder was great we came out with more than we went in for cheers
8 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Exeter store review
Rob in Exeter store was very helpful, answered all my questions and helped to choose the right equipment for me. Service with a smile. Highly recommend
12 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Sam was very helpful would recommend
Sam was very helpful would recommend
12 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Exeter (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Rob was great
15 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Rob with the beard was very friendly…
Rob with the beard was very friendly and extremely helpful. I hope he enjoys his biscuit!
8 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Walking shoes
I called in earlier to look for walking shoes. Adam and Rob were both really helpful. I am very pleased with my purchase.
9 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We called in to see if we could get a…
We called in to see if we could get a few extra bits we needed while camping locally. A very nice chap called Rob helped us find exactly what we needed. He also renewed our membership card (we didn't realise it had expired) Nothing was too much trouble and he gave us some tips on the local area! All in all, top drawer service!
6 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Bearded Rob was really helpful when…
Bearded Rob was really helpful when selecting new water bottles - he even effectively put me off my initial choice with his honesty! We now have a better choice for us
8 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Rob was a legend and super helpful
8 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Rob such a great guy so friendly and…
Rob such a great guy so friendly and nice :)
8 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Exeter (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Rob was so friendly and helpful
8 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Rob was unbelievably helpful and…
Rob was unbelievably helpful and welcoming. I’m relatively new to hiking so had a lot of questions and he was more than happy to help answer them and point me in the right direction; some of the the best customer service I’ve ever had. I hope to see him in another shop after this one closes, he’s a great ambassador for the company.
1 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Rob was really helpful
Rob was really helpful, as I had an issue with my membership card and he sorted it out for me. Thank you!
7 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Really good service from Rob
Really good service from Rob, helped me find everything I needed
7 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Rob was fantastic great at showing well…
Rob was fantastic great at showing well priced deals
7 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very handy shop
Very handy shop, quality gear, decent prices, and fun and friendly service from the kind man Rob with the great beard 🏕️✨😄
6 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Rob in go outdoors was super helpful we found everything we needed and was served with a smile and also used his discount card saved us £50!
Rob in go outdoors was super helpful q a
6 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Exeter (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.