Liam was really helpful when I popped in to browse for some items for my son's DofE expedition. He gave great advice and was really patient when I was trying to sort the discount that the DofE card gi... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 5-7 The Meads, GU14 7SJ Farnborough, England, GB
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Leia as opiniões dos outros
Great customer service by Liam at the Farnborough store! He took time to explain the membership scheme along with renewal system. He chatted and knew his products and business. We hope to we bump into... Ver mais
A empresa respondeu
This was a click & collect order. I did not receive an email advising my item was ready to collect. The staff at Go Outdoors Farnborough were excellent very helpful - great customer service. The same... Ver mais
A empresa respondeu
Fantastic service. The whole team Liam, Ali & Tracy were all very knowledgeable, polite and very helpful. Excellent customer service and had the stock we wanted. Thank you.
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Farnborough (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Unit 5-7 The Meads, GU14 7SJ, Farnborough, England, Reino Unido
4,9
Excelente
628 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good customer service.
27 de agosto de 2026
Resposta da GO Outdoors - Farnborough (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Alana and Jarred were super helpful
Alana and Jarred were super helpful, polite and efficient. Would shop there anytime with staff like that
5 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Liam and Luke lovely guys
Liam and Luke lovely guys - only went in for a couple of things, doesn’t matter what you go there for, customer service is top notch! 👌
15 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Fantastic service
Fantastic service. The whole team Liam, Ali & Tracy were all very knowledgeable, polite and very helpful. Excellent customer service and had the stock we wanted. Thank you.
28 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Liam was a very nice and customer…
Liam was a very nice and customer friendly guy and was giving us incredible advice about the shops and where we can buy good things.
28 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Liam was very friendly and helped me…
Liam was very friendly and helped me with my situation swiftly and gave me information regarding the price and membership.
28 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Liam and ali are both helpful and…
Liam and ali are both helpful and knowledgeable thanks for the help
28 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from Liam
Liam was really helpful when I popped in to browse for some items for my son's DofE expedition. He gave great advice and was really patient when I was trying to sort the discount that the DofE card gives you. He was friendly and approachable, and I ended up buying most of the stuff I needed at a decent price. I was pleasantly surprised by the range and prices at the store and would shop there again if I ever needed camping or outdoor equipment.
27 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Staff was very helpful and friendly
Staff was very helpful and friendly. Even I was dropping in just before closing time I was served professionally and bought a nice and reasonable priced rain jacket. Special thanks to the employees Liam and Alana.
18 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Friendly Store with knowledgeable staff
Staff are friendly and there's a relaxed atmosphere in the store.
Fantastic customer service from Liam. He is knowledgeable, friendly and very patient.
25 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Amazon and Peru...
We were looking for some proper footwear for Peru and the Amazon. We met a lovely young man (Liam) Could not do enough to help in anyway he could. Very polite and knowledgeable and such a pleasure to talk to. I wish all retail staff were like this. A credit to Go Outdoors.
25 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
Great customer service from Liam - very helpful and friendly.
21 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Liam at Farnborough provided us with…
Liam at Farnborough provided us with excellent customer service. He was very helpful and friendly.
21 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Alana and Liam were great!
Alana and Liam were very friendly and helpful! Gave us great recommendations and helped us find what we needed.
20 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Liam was very helpful and professional…
Liam was very helpful and professional as well as very patience with our Enquiries @ Farnbourough Store
20 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Liam was very helpful at checkout…
Liam was very helpful at checkout assisting me with what I items I need for my trip. Super friendly store glad I came today!
20 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Liam served me today and helped me get…
Liam served me today and helped me get a rucksack
20 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Liam served me today great service :)
18 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent Service at GO Outdoors
Excellent Service at GO Outdoors
Had a great experience at GO Outdoors today. Lum and Alanu were incredibly helpful, friendly, and knowledgeable throughout our visit.
18 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Liam gave great customer service
Liam gave great customer service. My DofE card was accepted no problem to give us super member prices.
18 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Farnborough (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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