We popped into the Gloucester branch to check out the cold weather clothing for our trip to Norway. Macey was super helpful and talked us through all the different layers of clothing we would need, s... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We popped into the Gloucester branch to check out the cold weather clothing for our trip to Norway. Macey was super helpful and talked us through all the different layers of clothing we would need, s... Ver mais
A empresa respondeu
Popped into the Gloucester Go outdoors to get a new waterproof jacket. Good range on display and we were assisted by Macey who was amazing. She asked what I was looking for in a jacket and then offere... Ver mais
A empresa respondeu
Chloe and Ryan was amazing today. Couldn’t have helped more and theknowledge was amazing. We met Chloe in the footwear department. Thank you Chloe for your amazing help. Ryan was on the tills and h... Ver mais
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Alex went out of his way to assist me with a number of questions I had, offering to go check stock in the back, price match, check the weights of different backpacking items. Genuinely amazed by the p... Ver mais
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Escrito pela empresa
Escrito pela empresa

98 - 108 Barton Street, GL1 4DZ, Gloucester, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Served by Chad, took the time to help us properly and was really nice and informative! Cheers chad!

Resposta da GO Outdoors - Gloucester
Easy to find what I wanted and Emily on the till was lovely and polite too

Resposta da GO Outdoors - Gloucester
I went in to buy walking boots after my 12 year old boots finally died. Not surprisingly, boots are very different these days. Bradley was an amazing member of staff, very knowledgeable for his young age. He patiently advised me, bringing boots that fitted my criteria and my awkwardly shaped feet until he finally found me a pair that fitted. A very positive experience, for something I was dreading doing!

Resposta da GO Outdoors - Gloucester
Libby the assistant who helped us find our correct purchase was very helpful and friendly where as the girl on the checkout was officious and condescending. I believe her name to be Kia.

Resposta da GO Outdoors - Gloucester
Very good experience easy to order want i wanted.
Only bad part was time it took to be delivered.

Resposta da GO Outdoors - Gloucester
Found everything we needed. Served by Kia who was friendly and efficient.

Resposta da GO Outdoors - Gloucester
Amazing visit, Hubby needed some stuff for tramping in his truck. We were served by Chad at the Gloucester branch, he was so kind and helpful. Found my lost go outdoors card online, so we could have the club discount. Like I said amazing service and very kind staff.

Resposta da GO Outdoors - Gloucester
George was super patient and helpful whilst I chose some replacement hiking shoes.
Thank you.

Resposta da GO Outdoors - Gloucester
@Chad was a massive help with finding tents and accessories, he utilised the companies sales to give me a lot more product for far less then my budget
@patrick was also a gem on the tills very understandable of the 2 toddlers and the autistic teen, great service all round

Resposta da GO Outdoors - Gloucester
Great service by the young man in charge of footwear, I tried some footwear on and unfortunately they were too big, I carried on shopping and he later came and found me saying he found some that might be my size,i tried them and they were a great fit.Also got a nice discount at the till, Cheers Kia,Poppy, George

Resposta da GO Outdoors - Gloucester
Kia was fantastic , unreal customer service and she was so friendly. She’s a real credit to the company and I will likely come back to buy all of our 4 children’s hiking boots due to Kia. Outstanding service from a professional and polite member of staff 10/10. Thank you Kia for helping me to get the Swiss Army knife champ today

Resposta da GO Outdoors - Gloucester
Very happy with the wetsuits and with the quick delivery service and subsequent return - bought 3 x wetsuits knowing 2 would fit the 2 people that needed and 1 could be returned to the shop

Resposta da GO Outdoors - Gloucester
I was looking for a pair of boots suitable for metal detecting over difficult terrain. Chad, the assistant. was knowledable, helpful and honest. He wanted me to leave the shop with the right product for me and not just sell a pair of boots.

Resposta da GO Outdoors - Gloucester
Chloe helped me find a pair of hiking shoes, she was so helpful and patient making sure I had the right size and fit for what I needed with my wide feet! Thank you so much!

Resposta da GO Outdoors - Gloucester
Very helpful guys in the Gloucester store helped us out tremendously. Within ten minuetes of us explaining or problem we were sorted and on our way.
Big thanks to Libby and George. Well done Gloucester gang.🥰

Resposta da GO Outdoors - Gloucester
Straight forward to do a return of online order items. Very helpful assistant who tried to find out if I could have a refund or replacement of a faulty item however manager said this was not possible because of out of guarantee time frame. Not a surprise to me, but at least the assistant tried.

Resposta da GO Outdoors - Gloucester
We were looking for a shelter to replace our very old gazebo. The store is very big and comprehensive. Lucky Libby came to our rescue and found what we were looking for and put it by as we continued looking around. Great customer service. Thank you Libby

Resposta da GO Outdoors - Gloucester
Great service at the Gloucester store. Thank you.

Resposta da GO Outdoors - Gloucester
George was fantastic today, he was so helpful in helping find a new pair of hiking/running trainers. Unfortunately the ones that I liked were either too small or too big (I'm in between sizes) but George got so many different pairs for me and was very informative. Go outdoors you are lucky to have such a dedicated member of staff. Thank you again George.

Resposta da GO Outdoors - Gloucester
Absolutely amazing customer service from the team in Gloucester! We had a few tricky issues to sort out with a tent, but Matt, Mat, Chloe, Kia and Ryan were all extremely professional, knowledgeable, friendly and efficient. Thanks so much everyone for all your help! HW Family

Resposta da GO Outdoors - Gloucester
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