GO Outdoors - Grimsby (Express) Opiniões 

221
•
TrustScore: 5 em 5

4,9

22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went in to get a quality water bottle that had a bigger capacity than my existing one .I purchased an Oex one the same design as my smaller one . I was happy as it was half price too

A empresa respondeu

Classificada 5 em 5 estrelas

Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Grimsby (Express)

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • 22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

221 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(221)

36 823 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The ladies were so helpful and…

The ladies were so helpful and knowledgeable and gave me good advice. They were also very friendly and polite. I will definitely visit this shop again.

5 de novembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great staff

Shopping is so easy at the go outdoors in Grimsby, the staff are so knowledgeable always ready to help and offer advise and never make you feel rushed at all, you are always greeted with a smile and cheery hello, would hesitate in recommending this store to anyone well worth a visit, really good prices abd if somethings not quiet right the staff sort it out for you, excellent.

27 de outubro de 2025
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent customer service

The customer service in your Grimsby outlet is excellent - nothing is too much trouble. The staff are very product knowledgeable & their advice is much appreciated. I’ll be back.

11 de outubro de 2025
Opinião espontânea
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Staff are always really helpful

Staff are always really helpful and polite. Nothing is to much trouble. If it isn't in store then they will order for you. Can't ask for more really

25 de setembro de 2025
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Kat ans her colleagues where amazing…

Kat ans her colleagues where amazing and friendly. Remember myself from previous visits.

2 de outubro de 2025
Opinião espontânea
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Warm and friendly welcome

Warm and friendly welcome. Knowledgeable staff who listened to my requirements, then offered a selection of options for me to try.
Faye at Freshney Place, Grimsby is an asset to the company.

28 de setembro de 2025
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very polite and helpful staff Angie was…

Very polite and helpful staff Angie was very helpful as well as all the staff x

18 de setembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Grimsby store visit

Went to Grimsby store today and staff were friendly, helpful and polite….even to the customer screaming at them and abusing them as he left the store. Why can’t people just be kind like the staff were!

14 de setembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

THE STAFF ARE VERY HELPFULL AND TOOK…

THE STAFF ARE VERY HELPFULL AND TOOK TIME TO FIND THE THING I REQUIRED.

11 de setembro de 2025
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

A good selection of quality items for…

A good selection of quality items for the out doors. The women that work here are always very helpful.

9 de setembro de 2025
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

The staff are very friendly

The staff are very friendly, helpful and informative. The items I needed were avaiable.

4 de setembro de 2025
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Staff were very efficient and had in…

Staff were very efficient and had in depth knowledge of the product we were buying.

5 de setembro de 2025
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Fabulous customer experience.

We where greeted on arrival with smiles, already knowing what we wanted, we made our way to the shoes, Ange was there and without a hesitation quickly mentioned if we need help to give her a shout. After a bit of deliberation we had decided on some shoes, Ange came to the rescue, after various mind changes and additional shoes required to out on (Ange, most definitely got her steps in) we finally settled on a pair, Angela was very polite and helpful and did not push any sales of any other shoes onto us, she knew what we were looking for from the moment we described what our feet are like and how comfy of a boot we would like. Overall a very fantastic experience.

2 de setembro de 2025
Opinião espontânea
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I went in the store to purchase walking…

I went in the store to purchase walking boots never bought any quality boots before. The assistant was so friendly and helpful it really helped me decide which boot to go for. I’ll definitely return again for other items.

25 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Best shop

All the ladies in the Grimsby shop were lovely and very helpful. They also explained membership and offers to me. And although they were quite busy they had time for everyone.

27 de agosto de 2025
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Welcoming

Whenever I go instore to browse or buy staff always polite and welcoming, nothing much trouble we

23 de agosto de 2025
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very helpful staff, thank you Rachel

I had a great experience today, I was served by Rachel, who was very helpful, pleasant and informative.

23 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I went in last minute

I went in last minute to buy a tent and everything else needed for my teenage daughters who are going to a festival this week! The lady who served me was really knowledgeable and helpful and sorted us out a tent on a sale price and told us about a special offer on at the time so we got all the extras, sleeping bag, airbed etc at an amazing price. No hard sell just super helpful! Excellent customer service!!

18 de agosto de 2025
Opinião espontânea
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Always good service Faye was excellent…

Always good service Faye was excellent giving me sound product knowledge enabling me to complete my purchase

6 de agosto de 2025
logótipo da GO Outdoors - Grimsby (Express)

Resposta da GO Outdoors - Grimsby (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

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