I had a problem with my Merrell walking shoes they had split and where only 10 months old I was dealt with very quickly and the young lady was so helpful she apologised for any delays The manager... Ver mais
A empresa respondeu
Localização
Alterar localização2 Crown Street, West Yorkshire, HX1 1TT Halifax, West Yorkshire, GB
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Leia as opiniões dos outros
Went in for some advice on walking shoes that are actually waterproof. Served by Alex and Steve Both were very knowledgeable and helpful. Enabled me to purchase shoes that are within my budget and ar... Ver mais
A empresa respondeu
Halifax Branch - 5* Star Service Called in this afternoon & was helped by the store manager Jake. 1st class service, very helpful throughout & great prices. Many Thanks
A empresa respondeu
Very helpful and friendly staff and a great selection of products. The Go outdoors members card has proved very useful and it pays for itself very quickly.
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Halifax (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, Reino Unido
- 01422 413646
4,9
Excelente
620 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent Customer Service
In the Halifax store today we received excellent service. Both staff members were very friendly and helpful and enabled us to buy everything that we needed. They made our shopping experience very enjoyable, thank you.
25 de junho de 2025
Opinião espontânea
Resposta da GO Outdoors - Halifax (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Steve and Alex are excellent staff
Steve and Alex are excellent staff. They have their customer service skill honed to perfection 👍 Thank you for being so helpful and chatty it makes the retail experience far easier if staff communicate so well 😁
23 de junho de 2025
Opinião espontânea
Resposta da GO Outdoors - Halifax (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Halifax store
Steve was very helpful when we visited the Halifax store today. He had good product knowledge and was extremely welcoming and polite.
23 de junho de 2025
Opinião espontânea
Resposta da GO Outdoors - Halifax (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
My visit
Steve and Jake were very helpful throughout my visit. Advice was offered on the different types of hiking shoes and their features were explained which helped me with my choice. A very pleasant shopping experience.
21 de junho de 2025
Opinião espontânea
Resposta da GO Outdoors - Halifax (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
The guys were so helpful and…
The guys were so helpful and knowledgeable , it was a real pleasure to shop in this well stocked smaller store. Prefer to return here than go to one of the bigger shops purely because of the excellent customer service.
2 de junho de 2025
Opinião espontânea
Resposta da GO Outdoors - Halifax (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff in Halifax store were super…
Staff in Halifax store were super helpful. Very passionate - cannot fault them at all.
8 de junho de 2025
Resposta da GO Outdoors - Halifax (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great staff at Halifax.
I ordered the item and it was in stock at Halifax. They had a bit of trouble finding it ,as I told them id ordered it and really it was a click and collect. This gave me time to browse. I found another jacket in the sale and purchased that as well. The staff were helpful with sizing on that brand as I haven't had that brand before.
3 de junho de 2025
Resposta da GO Outdoors - Halifax (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The helpfulness of the assistants & the…
The helpfulness of the assistants & the price of the product I required
29 de maio de 2025
Resposta da GO Outdoors - Halifax (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Went to buy some bits for son's DofE…
Went to buy some bits for son's DofE and the staff were great and helped me optimise the various multi buy discounts! You don't get that online! Jake and Steve both helpful
30 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Halifax (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Trying to find the right gear
I was looking for a waterproof jacket and trousers today, plus a back pack. I received excellent help with all of these items and advise on which and what type to purchase. For the back pack both people in store advised me on one of the cheaper back packs ...£11..which I was pleasantly surprised by. They could have easily led me to a more expensive bag...but didn't.
They left me to make my choice and didn't hassle me or make me feel uncomfortable. They were both very friendly and professional.
Thank you for your help today
27 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Halifax (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service
26 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Halifax (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great staff
I recently joined a walking group and needed some decent footwear. I called into the store for a look round and the staff were so helpful and friendly. They told me about the membership scheme and I joined. So glad I did, the savings are a bonus.
23 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service from patient and friendly…
Great service from patient and friendly experience with Steve & Nicola.
19 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Halifax (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Tom and Steve
Tom and Steve we, re very helpful in store. The store looked great. Well stocked and clean.
17 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Halifax (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent in store service and advice
Excellent in store service and advice. Quality of the goods purchased were A1 as well.
11 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Halifax (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Steve Nicola and…
Excellent service from Steve Nicola and Alex - a credit to the business 👍
16 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Halifax (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Goods arrived at my chosen store really…
Goods arrived at my chosen store really quickly ( next day ) however I couldn't use my 10% discount as the items were already discounted. But still great value for money.
13 de maio de 2025
Resposta da GO Outdoors - Halifax (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Helpful friendly staff and a good…
Helpful friendly staff and a good bargain in your sale
28 de abril de 2025
Resposta da GO Outdoors - Halifax (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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