Bought 3 items online - very speedy delivery. Excellent quality hiking leggings however one pair was too small. I called into my local store and the very helpful staff were happy to return them and or... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I walked into the shop and wanted to purchased some small items. Mark, the supervisor was extremely professional and very helpful when I was making some of my product choices. Also, Steph was v... Ver mais
A empresa respondeu
My husband came in to buy some new walking boots with some idea of what he wanted but not set on any specific product. Mark was super helpful and knowledgeable and helped my husband by some affordable... Ver mais
A empresa respondeu
Staff offer a first-rate friendly and personalised service, backed up by solid working knowledge of using the products themselves, underpinned by a clear love of the job which is rarely seen these da... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Huddersfield (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
48 New Street, HD1 2BR, Huddersfield, West Yorkshire, Reino Unido
- 01484 506205
4,8
Excelente
578 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Steph and Maggie
Steph and Maggie were helpful, friendly and very proactive. Bringing me boot after boot to try on. Also, making great suggestions from brands I hadn’t bought before.
Your staff are a credit to the company.
12 de dezembro de 2024
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I have used the boots I bought only once.
I have used the boots I bought once, and I couldn't change them for a bigger size. I was told to use them inside first, which I did, but it is not the same as using them outside, where you've got hills. Ridiculous.
9 de março de 2025
Resposta da GO Outdoors - Huddersfield (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Fantastic personal service by…
Fantastic personal service by knowedganle exprienced staff.
9 de março de 2025
Resposta da GO Outdoors - Huddersfield (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Pertinent information & good attitude
Attentive, well-informed staff, no BS, no up-selling, just pertinent information & good attitude. Well done for providing customer-oriented service, not one based on making GoO's life easier
8 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
10/10 Experience
I popped into the shop where I was warmly welcomed by Steph and Maggie . I had needed to change my walking coats for a while but they always seemed to drop down the list of to do. This time I had more time and it was explained about the members card and the various types and levels of waterproofing . The staff were very knowledgeable and not pushy . I explained my requirements and I was given plenty of options. I went for a coffee then came back and purchased 2 coats/ jackets !!! I have to say it was down purely to the staff. Thank you and well done and I hope you get recognised for this by your bosses!
5 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very good service
Honest, knowledgeable service from very helpful member of staff in the shoe/rucksack department.
2 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
another set of boots bought there today…
another set of boots bought there today the Huddersfield branch,good advice again glad i got the right boots with advice today. served by Nick and Mark.
2 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Excellent service from the staff Maggie and Steph very helpful as always
27 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great shop-Great staff.
Dealing with your staff (Steph & Maggie}was great, they were very helpful & I got everything I wanted.
20 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Enthusiastic and friendly
The staff member who served me was enthusiastic and friendly. I’ve been to the Huddersfield shop on many occasions and the staff are knowledgable and always happy to help! Keeps me coming back over competitors.
27 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Knowledgeable Staff
Compact store, very knowledgeable staff to help you choose the right walking equipment.
27 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
1st time I’ve used excellent this store in…
1st time I’ve used this store in Huddersfield but the 2 shop assistants couldn’t have been more pleasant polite and helpful . Enabled me to get exactly what I needed for my son’s birthday . I hate shopping normally but that was a straight forward experience . Thank you to Steph and Nick for your help today . Excellent !
26 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Quick visit for just what I needed.
Quick, efficient visit, Nick directed me to what I was looking for and Steph went the extra mile to get my purchase to fit in my bag as well as making sure I had the max discount.
26 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Nice little shop in Huddersfield
Nice little shop in Huddersfield - with friendly staff and ease of access.Special thanks to Nick,Karen & Steph !!
18 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
A great place to shop
Needed a waterproof coat, today. Shopped in Huddersfield Express, where I was served by Nick and Karen. They were both very helpful and gave good advice..
As, a wheelchair user it is very pleasing to have someone opening and closing the door, for me.
I have shopped in this store a few times and have always been met with kindness and a smile..
22 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Very conveniently placed shop
Very conveniently placed shop, right in the centre of town. Friendly, efficient staff. Good value, quality items.
19 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
A***
Mitch & Maggie provided great customer service and are an asset to the go outdoors brand.
19 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent service from the super…
Excellent service from the super helpful staff!
16 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful member of staff showed me how…
Helpful member of staff showed me how to save money when buying liquid for washing and reproofing waterproof coats.
16 de fevereiro de 2025
Resposta da GO Outdoors - Huddersfield (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Five star staff
Five star staff, all very helpful and pleasant.
13 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Huddersfield (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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