Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoLeeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Visited for walking shoes. Very nice experience Maggie on footwear very helpful and found what I asked for in a timely manner (unlike Horbury store) Paying for the shoes Karen gave me a new membe... Ver mais
A empresa respondeu
Bought some new Boots & socks North Ridge & waterproof! Fabulously light and paired with Peter Storm walking socks 👍👍👍 Great value and great Service from the Staff including Karen on the checkout... Ver mais
A empresa respondeu
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Huddersfield
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Reino Unido
4,8
Excelente
545 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Expertly served by Holly today
Expertly served by Holly today, knew her stuff and was very helpful and pleasant
3 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service especially in the walking boot section. Jake was extremely efficient, professional and friendly. Bought a lovely pair of walking sandals.
2 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
New walking shoes
Great service today from Jake. Needed new walking shoes after my second pair of Hi Tec did exactly as first pair did after 18 months summer wear only and leaked water. Water came up from soles and I ended up with extremely wet feet after a walk around a town. . Soles on that particular shoe aren't very thick and perhaps this needs highlighting back to Hi Tec. Jake was very good at finding a walking shoe that was much sturdier on the sole and in fact I bought two pairs of walking shoes.
2 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Good selection of outdoor kit
Good selection of outdoor kit at reasonable prices . Staff always seem helpful , today served by Kyja who was really friendly and helpful .
1 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
A really enjoyable experience
A really enjoyable experience. The staff I spoke to were very helpful and professional. Unfortunately there was a member of staff I spoke to within the store that was really nice to deal with but I never got his name. Maggie on checkout was really helpful with setting up our membership.
2 de junho de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Fantastic customer service - will return 👍
Fantastic advice on Solomon footwear by Micheal, exactly the kind of help you need when looking to spend a decent amount of money.
Also excellent customer service at the till and understanding by the lovely lady completed a extremely pleasant visit.
31 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Had a great experience
Had a great experience at Huddersfield Go outdoors. Kim's service was top-notch. Friendly, informative and helpfuly. An asset to your team.
Also worth a mention Kyja and Becca, service with a smile.
29 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Nick f & Kyja was very helpful very…
Nick f & Kyja was very helpful very recently purchased the eco fuego fire pit from another store and wanted to change it to the smaller one which I love the firepit and highly recommend , both was very helpful exchanging and bringing the bigger one in for me thank you Nick .
22 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Very quick and easy with our order…
Very quick and easy with our order online then picked up in the store
15 de maio de 2026
Resposta da GO Outdoors - Huddersfield
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Chaise was very helpful and polite
Chaise was very helpful and polite. Helped find prices and advise on products.
28 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Staff found us something in the back…
Staff found us something in the back room that wasn't on the shelf
27 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Really good service from Chase helped…
Really good service from Chase helped me and my son pick some really good items for his Duke of Edinburgh Award, then at the till Kyja was super friendly and very pleasant, both a credit to Go Outdoors.
26 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Will visit again
Chaise went above and beyond to help me find my dream bag, super friendly lad and gave some awesome hiking recommendations, thanks!
26 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
The store was out of stock but Chase…
The store was out of stock but Chase was very helpful.
26 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Efficient and helpful staff
19 de maio de 2026
Resposta da GO Outdoors - Huddersfield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from Thistle.
Thistle (staff member) was great. She was very knowledgeable about the products and was able to offer multiple choices based on my needs. She was also able to help me lace the walking boots properly in order to better support my ankles and feet inc showing alternative ways to lace shoulder any problems arise. She was very polite and attentive to my needs. Overall a very positive experience, would highly recommend
23 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
After initially struggling to get my…
After initially struggling to get my membership to work for online shopping, I found it difficult to speak to customer support, but when I did the problem was sorted straightaway and the discount on line was great, it was also delivered early
15 de maio de 2026
Resposta da GO Outdoors - Huddersfield
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Stuart was such a big help tonight
Stuart was such a big help tonight. Thank you
22 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Fantastic people (Michael and Jacob)
Fantastic people (Michael and Jacob) - full recommend lithe place and customer service.
22 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very friendly both the greeting and…helpful
Very friendly both the greeting and helpful when questioning where items were on displayed Rebecca looked after fitting and fetched different sizes Maggie was here friendly and helpful as greeted with smile highly recommend this store
20 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.