Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoLeeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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Leia as opiniões dos outros
Visited for walking shoes. Very nice experience Maggie on footwear very helpful and found what I asked for in a timely manner (unlike Horbury store) Paying for the shoes Karen gave me a new membe... Ver mais
A empresa respondeu
Bought some new Boots & socks North Ridge & waterproof! Fabulously light and paired with Peter Storm walking socks 👍👍👍 Great value and great Service from the Staff including Karen on the checkout... Ver mais
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Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Huddersfield
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Reino Unido
4,8
Excelente
548 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very knowledgeable - thank you!
Michael helped me to buy new walking boots ahead of starting a new job that involves some serious trekking! I really appreciated his expertise and guidance, helping me to make a decision with confidence.
29 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
5 Stars to Micheal - Great customer service
Micheal helped me to buy a pair of walking boots. He was very knowledgeable about the products and happy to spent time with me to make sure I bought the right pair. He shared many useful tips from, sock type to lacing the boots differently to overcome any small niggle. Highly recommend this shop based on the service I received here.
28 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
New tent
Went looking for a new tent thank you Stuart for your help and advice and most off all your patience with the us. Got the tent we need thanks to you
28 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Just bought some new walking shoes
Just bought some new walking shoes. Had to try on many styles and sizes. Thistle, the sales assistant, was very patient and helpful and nothing was too much trouble. Thank you.
27 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Karen from footwear was brilliant
Karen from footwear was brilliant. Very accommodating. Service with a smile
26 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great service
Great Service. I was served by Kimberley today and she was super helpful.
26 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Staff really helpful
Staff really helpful , especially in the face of a disastrous online glitch .
18 de março de 2026
Resposta da GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Exceptional customer service
Exceptional customer service, happy to help with coats, fleeces, hats. Brilliantly stocked outlet, lots of choices of styles and colours.
Definitely recommend ⭐️
24 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Huddersfield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Stuart and Abigail very helpful with my…
Stuart and Abigail very helpful with my product requests. Always a good shopping experience.
12 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Served today by Kimberley at the Leeds…
Served today by Kimberley at the Leeds Road branch.
Very helpful in finding suitable walking shoes for me.
16 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
What a kind knowledgeable and helpful…
What a kind knowledgeable and helpful guy Stuart is. Needed help buying a tent for this missable weather, the advice paid off ..!!! Thank you
Phil 👍👍
14 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Kimberly was busy with another customer…
Kimberly was busy with another customer but saw I needed help, she still managed to provide great customer service to that customer while helping me with my query - well done Kimberley, employees like you are few and far between
14 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
we were served this evening on an…
we were served this evening on an exchange due to a fault, we had no reciept but it was tracked through the membership No & service was very professional and polite.
Thanks go to STUART & NIK F.
13 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Was looking for a small tent.
Was looking for a small tent Stuart was very knowledgeable and helpful I can’t wait to go camping .he even sold me a sleeping bag and a few other bits i wouldn’t have expected to need . Well done Stuart I said I would return once back to let you know how I got on . A credit to your company .
10 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful service from Maggie
Helpful service from Maggie. She went out of her way to ensure I got the best value for the purchases I needed.
11 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Helpful staff member Kyla on the till
Helpful staff member Kyla on the till at the Huddersfield Store
21 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Stuart at the Huddersfield branch on…
Stuart at the Huddersfield branch on the industrial estate was brilliant Stuart showed how my son to use the product brilliant job Stuart ...thank you ..
9 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Fantastic friendly service from Olivia.
I was kidnky served by Olivia yesterday. She was very friendly and helpful. Fantastic service. I have never shopped in Go Outdoors before but I will definitely be back after this experience. Have friendly staff who know what they are doing makes shopping more enjoyable and easier. Thank you.
10 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Staff are amazing
Becky C and Kyja were lovely and really helpful. I had no clue what I needed and how to use the products I needed. They offered advice and suggestions and ways to save money. Attentive and kind they managed to help a very confused woman. Will definitely be coming back to this store in the future as this was my first time shopping here.
10 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Huddersfield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
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