GO Outdoors - Kingston Opiniões 

1601
•
TrustScore: 4.5 em 5

4,7

3-5 Thames Street, KT1 1PH Kingston upon Thames, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The service provided by Roland was excellent. It is very rare to come across a young person who demonstrates such a brilliant approach when working with customers. He was very polite and possessed th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A wonderful shop, great products and a huge selection. We bought twp pairs of walking shoes from Meindl. With help from Max who really knows his shoes/boots and was extremely helpful, friendly and k... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Michal provided exceptional service when serving my son and me. From the moment we arrived, he was welcoming, attentive, patient and friendly. He took the time to make us feel comfortable and answered... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Robin was helpful, knowledgeable and courteous. I was able to find what I wanted quickly with minimum fuss. I’m very happy with my purchase. Go Outdoors has an impressive range of products and I will... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Kingston

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • 3-5 Thames Street, KT1 1PH, Kingston upon Thames, Reino Unido

  • 0208 102 0142

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1601)

36 702 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

She was such as a wonderful person …

She was such as a wonderful person full of kindness explain any thing we ask very fast serving the community am so happy to meet people like her very useful my best wishes to all and thanks for my backpck

19 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Michal was very patient and knew the…

Michal was very patient and knew the stock well. Really good experience

14 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Michal

Michal, Pleasant manner, very helpful. Thank you😊

14 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

The staff were so helpful

The staff were so helpful. The shop assistant who served us in the shoe department took all our shopping to the cash desk whilst we continued looking around the store. The cashier was charming and very thoughtful.

11 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Brilliant store online and offline

Brilliant store online and offline. Can spend the day in goo outdoors. All they need now is cafe seats and WIFI would make it one of the best places to be

30 de agosto de 2026
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great Kit and helpful staff

Always helpful and friendly staff with a good selection of quality kit.

21 de agosto de 2026
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Had to return some hiking shoes that…

Had to return some hiking shoes that had started falling apart after 6 months. Maria was extremely helpful. She patiently assisted us trying about 10 other pairs on. Instead of replacing we upgraded. She was polite and helpful throughout. Way beyond expectations. This really makes us want to shop here again. Thanks Maria.

30 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Dale - the most knowledgeable salesman in Kingston upon Thames

I came to Go Outdoors today having researched well hiking shoes, and having put in order of preference the make of hiking shoes I was looking for. Knowing quite a lot about why I wanted each individual make. The sales people I’d had the misfortune to be greeted by in other shops to date had been uninformed? Uninterested - frankly useless. I knew more than them.
TODAY WAS DIFFERENT BECAUSE AT GO OUTDOORS I MET DALE!!!!
Dale knows everything about the wares he sells. All the makes, what makes them good, how one brand is better than another - how one suits your nature of hiking better than another. He is WONDERFUL - and a rare asset for any specialised outlet because he really knows his stuff. But more than this he treats his customers as human beings and as individuals. I only hope this member of staff’s pay is reflective of what he is worth to your company - and the customer satisfaction he is without doubt creating in your Kingston-upon Thames branch. I’ll be back Dale - and thank you for your incomparable advice on my hiking shoes - I’ll be back soon, now I know you’re there.
EG

30 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Really great experience

Really great experience, Tiffany was extremely knowledgeable and helpful in helping me out in deciding what tent to buy and Maj was helpful as well, will be going back there again very soon

29 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Hassti was exceptionally pleasant and…

Hassti was exceptionally pleasant and helpful. I phoned to check the item I was after was in stock (the website said there was only one in the store), Hassti put it aside for me and instantly presented me with it when when I arrived to collect it. Perfect customer service.

28 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Was served by Maria I got some hiking…

Was served by Maria I got some hiking boots she was very knowledgeable and very helpful. Her service was amazing. Thank you

24 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Yas was exceptional

Yas was exceptional. You don’t get customer service like that anymore ! Thanks so much

24 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Classificada 1 em 5 estrelas

The female manager at Kingston branch…

The female manager at Kingston branch was extremely rude. She did refund me for what was obviously a faulty item but her attitude was very unprofessional. Will not shop there again!

6 de agosto de 2026
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

We are sorry to hear about your experience in store. What you have described is not acceptable and certainly not the level of service we aim to provide. We understand how uncomfortable this must have felt.

Your review been passed on to the store's Regional Manager to be investigated and for improvements to be made in the level of service provided.

We hope that you will choose to shop at GO Outdoors again in the future so that we can improve upon your experience.

Kind regards,
GO Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Good value for exactly what we wanted

Good value for exactly what we wanted, especially with a blue light card that supports all our emergency services and volunteers!
Sacha and Shannon were really helpful and had the knowledge to help us make a sound choice of products. Great customer service!

23 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

They lived up to their excellent reviews.

We visited the Kingston store enquiring about lightweight camping chairs, and we were shown quite a few by a staff member. He was incredibly knowledgeable and really helped us decide which ones. We've used the chairs this evening and they lived up to their excellent reviews. Well done Go Outdoors!

21 de agosto de 2026
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I recently visited go outdoors Kingston…

I recently visited go outdoors Kingston and found all the staff extremely helpful !
I purchased walking boots amongst other items ! The boots were slightly tight ! So returned for bigger size ! The transition was perfect thanks to Sasha and Tiffany !
Thanks for your help and advise
Much appreciated
Gary

22 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent value and staff

Knowledgeable

7 de agosto de 2026
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Needed to purchase tent, rucksacks and other items

Went with aim of purchasing tent, rucksacks and a few other items for 2 boys doing Gold DofE and who want to do more hiking/camping in free time. Great range of products. We were lucky enough to be helped by Sacha who has a wealth of knowledge and is extremely helpful, professional and friendly all in one. We managed to get everything we needed (except the tent was not in stock so we ordered it) and the DofE discount is honoured. Thank you so much Sacha for all your advice, help and time

16 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great store

Great store. Staff are always helpful and we’ve found it the best place in Kingston for DofE kit and advice. Rob and the store manager were very helpful on our last visit yesterday.

14 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We went in as a family of 4 to find…

We went in as a family of 4 to find suitable backpacks for our upcoming travelling trip. We found Robin in the store who was extrememly helpful. He helped us find the prefect fit and was very knowledgeable. As you didnt have what we needed in store, we had to go home and order it online. Very competitve pricing, and we also have become members so will be coming back more often for the rest of our stuff for the trip!

13 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Kingston

Resposta da GO Outdoors - Kingston

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais