Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the be... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the be... Ver mais
A empresa respondeu
The sales associate James was really helpful answering all of my questions. He was extremely patient as I tried on several jackets (multiple times) while making up my mind. He was knowledgeable and po... Ver mais
We'd like to thank the two "E's" Emma and Eric,for their invaluable help and attention in taking their time and focus choosing our new walking boots. Polite and knowledgeable staff are priceless, a... Ver mais
A empresa respondeu
Really good shopping experience today. Emma was super friendly and helpful, answering all our questions and fetching different sizes of boots to try on. She seemed to genuinely care that we made a goo... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

17 Ranelagh Street, L1 1JW, Liverpool, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Eric gave me great and knowledgeable advice and even went into his stocks to find and provide the exact measurement of footwear that I needed. Thanks Eric!

Resposta da GO Outdoors - Liverpool (Express)
Return a item today and Eric and molly were so helpful
They didn’t have the item in store what l returned so have ordered it for me to be delivered to my home address
They were very polite and well mannered
Really nice shop with lovely staff

Resposta da GO Outdoors - Liverpool (Express)
Super helpful staff on the shop floor and at the till. Eddie helped by finding my son’s DofE card which I didn’t know was possible. This store is small by go outdoors standards, but somehow it always has what I need!

Resposta da GO Outdoors - Liverpool (Express)
Paul was knowledgeable, helpful and service-minded.
They have a good selection of backpacks.

Resposta da GO Outdoors - Liverpool (Express)
We went to the Liverpool branch in central station. Nathan was really professional and friendly and helped us with our purchase. Emma was very professional when serving us.

Resposta da GO Outdoors - Liverpool (Express)
Went into store today to purchase a fleece, Eddie was so helpful and polite. Always very happy with the service in this store.

Resposta da GO Outdoors - Liverpool (Express)
Only popped in to pick up a parcel from the online store and Eddie was an absolute delight. Quick, super friendly, efficient; absolutely perfect customer service.

Resposta da GO Outdoors - Liverpool (Express)
Excellent service and knowledge by Nathan.

Resposta da GO Outdoors - Liverpool (Express)
Thank you to Lea, Emma and James for their excellent customer service and help when I came into store this week to buy new walking boots. Great job!

Resposta da GO Outdoors - Liverpool (Express)
James and Eric were helpful and led me to just what I wanted. Thanks

Resposta da GO Outdoors - Liverpool (Express)
Great service from Emma and Mollie. Phoned up to ask if they had Smidge Insect Repellent (good stuff) in stock. No problem for them to go away and check stock levels - albeit upstairs. Later went in and bought 4. Very helpful staff. Happy customer

Resposta da GO Outdoors - Liverpool (Express)
Great service at Liverpool store from James and Paul
Got great ‘go outdoors’membership deal plus added bonus of blue light discount
Excellent choice of rucksacks

Resposta da GO Outdoors - Liverpool (Express)
Bought new pair of Scarpa GTX walking boots. Very helpful staff (James and ?Nathan) who got me a great price match and with what effectively came to a free pair of socks. Thanks!

Resposta da GO Outdoors - Liverpool (Express)
Thank you Paul for helping me choose between 2 coats. Clear explanation of what the differences were and which weather conditions suited each coat - very polite and professional. If I was to suggest an improvement to the shop, I think the mirror needs to be relocated to where there is more space and not so close to a clothes rail. Thanks again.

Resposta da GO Outdoors - Liverpool (Express)
Got exactly what I wanted. Assistant James was very helpful.

Resposta da GO Outdoors - Liverpool (Express)
Excellent and knowledgeable staff offering sound advice.

Resposta da GO Outdoors - Liverpool (Express)
Really helpful staff but still gave us space to browse and look around ourselves. Gave honest feedback and answers to our sometimes simple questions. Really appreciate the help!

Resposta da GO Outdoors - Liverpool (Express)
Emma was very helpful in checking to see if there was a pair of trousers in an available size, and was very friendly and kind at the checkout too. She asked what I was going to do and had amazing customer service skills as well as smiles!

Resposta da GO Outdoors - Liverpool (Express)
I have used Go Outdoors for many years now. Their customer service I have always found to be great.
Just recently i have been popping in and getting things in anticipation for a trip, there are three Go Outdoors people that where very helpful.
Eric, Eddie and Mollie.
Firstly on discussing the benefits of different types of jackets/materials for different terrains and weathers I would like to thank Eric for his time and knowledge. Getting me a good deal for a OEX Tirran Jacket which he ordered in for me for store collection (my choice).
Also many thanks to Eddie for giving me time and advice on a pair of Merrel Speed Strike 2 boots which turned out to be very comfortable and grippy. Really liked this boot unfortunately it developed a stitching fault, after phoning and speaking to Eddie regards the defect I took them back to store.
By now I had received my Tirran jacket but found it to be bigger in size than I had anticipated so I took this back as the same time as the boots.
Upon returning to store Mollie was at the counter and one by one she solved any problems I had with returns, upgrades and new purchases.
All three, Mollie, Eddie and Eric assisted in making my experience a positive and pleasant one. Thank you for your help
Today I shall be back to the store to pick up a nice pair of Scarpa Rush Trk Boots as an upgrade at avery good price.
Might get a nice pair of walking pants too
Many thanks
I do recommend this store and staff.

Resposta da GO Outdoors - Liverpool (Express)
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.