Took my husband to try on some hiking shoes (@Ancoats) for his first ever mixed terrain hike abroad explaining that there was the multi terrain ramp he could use to test the shoes as he has issues w... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Searching for a new pair of Hiking Boots was always going to be a difficult process for me. Thankfully Ian was on hand and made the experience a lot easier. Not only did he demonstrate an excellent kn... Ver mais
A empresa respondeu
Harrison and Craig were especially kind to me, being so helpful directing me through the store and helping me check out with ease. I found exactly what i needed in under 15 minutes and both mentioned... Ver mais
A empresa respondeu
Visited Ancoats store rather than looking online to buy new hiking boots. Was given excellent advice and happy with my purchase, but disappointed there wasn't a ramp anymore to check the fit on a gra... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Manchester
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Urban Exchange, Upper Ancoats, M4 6DE, Manchester, Reino Unido
- 01614 700775
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Went into Go Outdoors Ancoats today for…
Went into Go Outdoors Ancoats today for a new Berghaus jacket. Excellent customer service provided by Craig at the checkout. Polite and knowledgeable staff in the shop.
14 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great customer service from Craig
Great customer service from Craig. Really knowledgeable and helpful. Would recommend.
14 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Another great experience from the staff…
Another great experience from the staff at the Ancoats store especially Simon who always goes that extra mile. Thank you to all especially Simon, Craig & Ian
13 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Ian was very informative and helpful…
Ian was very informative and helpful helping my wife and myself select the right walking shoes, and Craig on the pay desk was also very helpful and polite.
13 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Dylan at the fishing store helped me…
Dylan at the fishing store helped me out very much.
13 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service form Ian and Craig
Excellent service from Ian and Craig today at the Manchester store, sorted everything out efficiently
13 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
All staff on hand esp Richard was most helpful. Thank you
11 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Craig the cashier was friendly and…
Craig the cashier was friendly and helpful..
Thank you.
11 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Manchester
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Customer focused sales advisor
Claudia was extremely knowledgeable and helpful in advising me what walking boot and sock to purchase
10 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Carl and craig
Was served by Carl and craig in the fishing section, both gents was very helped and give me great advise, thank you both very much and see you again soon 👍🏻
8 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great service
Great service! Needed to renew my membership, do a price match and get an NHS discount added. Craig didn't break a sweat :)
7 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great help
Another shop failed to provide me with my items i bought online and Leanne and Craig helped me massively with getting what i needed.
7 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Great shop
Great shop, had everything i needed and Craig was super helpful in getting everything through - thanks a lot!!
7 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Craig helped us look for exactly what…
Craig helped us look for exactly what we needed and was extremely friendly and enthusiastic about his job. We couldn't have had better help from a friendly character. I would 100% recommend Go Outdoors Manchester to my friends when they need anything.
7 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Manchester
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Found everything I wanted today
Found everything I wanted today. Saved lots with the membership and Craig was super friendly at checkout.
6 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great service
Great service. Easy to shop. Very friendly
Craig served me, very polite and efficemt
7 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
More rubbish
The items was instock but the stores with stock couldn't be botheredto send and say on it for 5 days
I've talked to customer service about this and they couldn't be any less bothered
And refused to put me intouch witha manager
My account is the same name as this account and my contact details are in that
If you feel the need to do right this wrong feel free to contact me on my number
Or you can continue to hide from this like you have for the last 2 weeks
6 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Thank you for taking the time to share your feedback regarding your recent online order.
Upon reviewing your order, I can confirm that a full refund has been processed to the original payment method used, following your contact with our Customer Care team.
We always strive to provide excellent customer service and are sorry that, on this occasion we have not met this standard. We have reached out to you via the email address used on your order to discuss this further.
Kind regards,
GO Outdoors Customer Care Team
Resposta da GO Outdoors - Manchester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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