Took my husband to try on some hiking shoes (@Ancoats) for his first ever mixed terrain hike abroad explaining that there was the multi terrain ramp he could use to test the shoes as he has issues w... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Harrison and Craig were especially kind to me, being so helpful directing me through the store and helping me check out with ease. I found exactly what i needed in under 15 minutes and both mentioned... Ver mais
A empresa respondeu
Two of us visited today to get some new hiking shoes, and were served excellently by Ian. Super knowledgeable and helpful, and we left with exactly what we were after within 30 minutes. Thanks so much... Ver mais
A empresa respondeu
Visited Ancoats store rather than looking online to buy new hiking boots. Was given excellent advice and happy with my purchase, but disappointed there wasn't a ramp anymore to check the fit on a gra... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Manchester
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Urban Exchange, Upper Ancoats, M4 6DE, Manchester, Reino Unido
- 01614 700775
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da GO Outdoors - Manchester
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Claudia and Joseph were absolutely…
Claudia and Joseph were absolutely amazing, showed me everything I needed and I was out of the shop in no time!!! Makes the place so welcoming and easy to come too :)
12 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Highly recommended!
27 de julho de 2026
Resposta da GO Outdoors - Manchester
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Karl from the fishing dept was…
Karl from the fishing dept was absolutely superb, helped me out with what I needed to be come a fisherman.
8 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Great products and service as always
I ordered my new bike online and chose store pickup. I was glad I did as Simon on bikes had built my bike, and helped me out massively taking it to and into my car, which was a great help as I had a toddler with me. Shout out to both Simon on Bikes and Lina on the tills. Great products, great prices and great service as always.
2 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Everything is as it should be . No problems
Not had the tent up yet, haven’t had time but the chairs are of good quality and value for money .
28 de julho de 2026
Resposta da GO Outdoors - Manchester
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Didn’t have all my order…
Didn’t have all my order and wasn’t informed until I got there, couldn’t get rest of my order in time before needing it for a trip. Was told no carry bags left in stock so had to carry it all out in my arms. Wasn’t great
4 de agosto de 2026
Resposta da GO Outdoors - Manchester
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Craig has served me twice and he’s so…
Craig has served me twice and he’s so lovely - amazing customer service.
4 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Manchester
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Carmen at the store was very helpful…
Carmen at the store was very helpful and made the experience very easy
31 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Starting off beginner at hiking and…
Starting off beginner at hiking and camping, needed some advice on the best shoes and clothes to wear and Declan was brilliant! Helped so much and spent so much time with me getting the best stuff!
30 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Our family was looking for walking…
Our family was looking for walking shoes for an upcoming trip. Ian was patient, helpful and kind. He gave helpful advice and also reminded us that we can enter our car registration in their portal when he noticed that we've been in the store for a while.
28 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Excellent technical support
Staff very polite, helpful and knowledgeable about the products ( Ian and Craig )
28 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Excellent bike service
Excellent bike service! Simon was outstanding—he literally guided me step-by-step through adjusting my bike, including fine-tuning the brakes and gears. Highly recommend!
26 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
No order number pick up sent to my email
No order number pick up sent to my email
25 de julho de 2026
Resposta da GO Outdoors - Manchester
We are disappointed to hear that you did not receive any confirmation to advise the order was ready for collection.
This is not the level of service we aim to provide to our customers, this has been raised with the relavant teams for improvements to be made.
After checking your order we can see that you have spoken to our customer care team who have advised that the order is ready for collection at your earliest convenience.
Thank you for taking the time to share your recent experience.
Kind regards
Go Outdoors Customer Care Team
Flawless service from Craig
Flawless service from Craig. Thank you.
19 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Thanks Gaig for the excellent service!
19 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent staff in Ancoats
I visited the store in Ancoats. The staff there were very friendly and helpful, especially Craig.
18 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I needed water proof walking boots and…
I needed water proof walking boots and needed help .
Deacon & another (more mature didn't get his name) assistants were great .I'm happy with advice about wearing boots in & I've got what I wanted . Great job.
Please sort your air conditioning out ,its not right for staff to work in those temperatures
17 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Craig was amazing.
13 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Manchester
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
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