GO Outdoors - Newcastle-Under-Lyme (Express) Opiniões 

103
•
TrustScore: 5 em 5

4,8

53 High Street, ST5 1PN Newcastle-Under-Lyme, Staffordshire, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Disgusted that you're closing your Newcastle under Lyme branch. I was happy to just go direct to your shop and purchase without going online or having the trouble of going to your Hanley shop, which i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I went into the Newcastle u Lyme Go Outdoors for a specific gillet but unfortunately my size wasn’t in stock. However the lady and young man serving were good enough to offer me a suitable alternative... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

When choosing genuine outdoor clothing...we have a valuable store in our small town of Newcastle under lyme. I like to understand the latest tech in warm and weatherproof clothing and boots...bef... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was a pleasure shopping in this store today. Nothing is too much trouble for the staff who go the extra mile in making sure you make the correct purchase for yourself and great advice about the pro... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Newcastle-Under-Lyme (Express)

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • 53 High Street, ST5 1PN, Newcastle-Under-Lyme, Staffordshire, Reino Unido

  • 01782 956049

4,8

Excelente

TrustScore: 5 em 5

103 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(103)

36 823 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

It was a pleasure shopping in this…

It was a pleasure shopping in this store today. Nothing is too much trouble for the staff who go the extra mile in making sure you make the correct purchase for yourself and great advice about the product. Fantastic customer service that makes you feel really appreciated.

16 de outubro de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Helpful staff

Very pleasant, helpful staff in store today who not only advised me on the best purchase but also recommended offers to make my purchase more of a bargain! Very impressive.

16 de outubro de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Liz and Sue to the rescue

Liz and Sue to the rescue

They really did everything they could to help me get all the gear I needed for my trip, offered a card that allows discounts for a mere £5 annually saved more using the card on my first purchases than if I'd left it out.

13 de outubro de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Lady that served me was very helpful…

Lady that served me was very helpful and kind, first experience was great and helped me sign up to a membership.

2 de outubro de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Really friendly staff

Really friendly staff. Libby went well above and beyond to help. Thank you!!

30 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Libby and all the staff were great

22 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Splendid service today

Splendid service today, lovely helpful staff, first class. Thanks

21 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Both ladies in the Newcastle store were…

Both ladies in the Newcastle store were both very helpful.
Will definitely call in again.

20 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Visited a few days ago and Amanda…

Visited a few days ago and Amanda helped me to find what I was looking for and offer advice on the best products to buy, a great experience, thank you!

18 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Friendly staff and great deals to be had

Friendly staff. The store is an asset to the local area

16 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Personable Service

Popped in on Saturday to purchase some new walking boots, although the store is smaller than Festival Park, always find the service more personable and Rachel was more than attentive to my needs. Great Service

16 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great experience

Pleasant, helpful staff. Rachael was a great help!

16 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great range, great service

Visited on Monday and was looking for a coat for a walk tomorrow as the great British weather is back. Had great service from Rachel who took the time to go thru loads of alternatives and made some useful suggestions.

11 de setembro de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Helpful

Very helpful assistant and a discount will be back.

26 de agosto de 2023
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Everything you need for outdoor adventure!

Website so easy to navigate with loads of helpful advice and information for camping, trekking, hiking. High quality tents to essential items at bargain prices.

14 de agosto de 2023
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great customer service very helpful

Great customer service very helpful. Thank you

19 de agosto de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Friendly staff which were very helpful…

Friendly staff which were very helpful in selling me a own brand of walking boots with a great discount. I will be using your shops again.

26 de julho de 2023
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

the click and collect i used was…easier said & done.

the click and collect i used was reasonably quick in response. easy enough to look on line, then it was just a matter of waiting for text to travel and collect.
the newcastle under lyme branch was easy enough to find and staff where helpful.

22 de julho de 2023
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Sale was dealt with efficiently and…

Sale was dealt with efficiently and speedily.

24 de julho de 2023
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Friendly and professional staff

After seeking advice regarding walking boots, I purchased some boots. Advice was very good from Rachel who was friendly and professional. Staff all appear knowledgeable and I couldn't have asked for more.

17 de julho de 2023
Opinião espontânea
logótipo da GO Outdoors - Newcastle-Under-Lyme (Express)

Resposta da GO Outdoors - Newcastle-Under-Lyme (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais