Ordered a tent online click and collect. When I collected the tent the bag looked worn and not new. So I opened it and it had been used and repacked. Was told it had been put in the wrong section and... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoTowcester Road 18-20, St James Retail Park, NN1 1EE Northampton, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Barry was excellent, very knowledgeable. Gave great advice and also reminded the checkout staff to ask, as we have a DofE card, which we had forgotten.
A empresa respondeu
Really lovely staff. I came in with my husband looking for new waterproof jackets and Abbie showed us around the different waterproofs and guided us on the best ones for our needs. I have visited... Ver mais
A empresa respondeu
We found the prices really competitive and the range of products available was also really convenient. Callum couldn't have been more helpful. He personally showed us everything we needed and was very... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Northampton
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Towcester Road 18-20, St James Retail Park, NN1 1EE, Northampton, England, Reino Unido
4,8
Excelente
336 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff really friendly and helpful
Staff really friendly and helpful . Everything you could need under one roof for camping , cycling , hiking , fishing , summer clothing , winter clothing etc . And get the £5 club card . The savings you could make are ridiculous .
Highly recommend this store .
11 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Knowledgeable and helpful staff (Jess)…
Knowledgeable and helpful staff (Jess) friendly, good prices and good selection of equipment/clothing
8 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Exceptional service from Milly on the…
Exceptional service from Milly on the tills. Milly was very positive and smiley when serving me the tills, she is a great staff member in this new store and was so polite and welcoming!
21 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Milly was fabulous
Milly fabulous serving me on the tills, she was very kind and polite. She was also very knowledgeable on the products in the store and helped me find exactly what I was looking for. This store is a brilliant addition to Northampton to meet all types of outdoor needs with lovely staff members!
22 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Nice new store with good staff
Very helpful staff, Hannah was really good and helped me find what i needed!
nice modern store
2 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Awesome Hannah
Went in today to buy some walking shoes for my upcoming trip to Edinburgh.
Hannah came to our assistance and helped answer all my questions and was more than happy to go the extra mile for me.
It can be quite difficult for to try and find shoes my size, let alone ones that fit well! Hannah was an absolute dream, offering many solutions with a smile on her face the whole time.
Really appreciate the time she spent with us to make sure we were completely happy with our purchase. Left with some good walking boots and will be returning for the trail running shoes Hannah also helped me find later on!!
Hannahs knowledge, kindness and humour made a frustrating shoe shop a breeze. Thanks Hannah :)
1 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Hannah was very knowledgeable and…
Hannah was very knowledgeable and helpful, was greatly appreciated
1 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great customer service
Milly who served us at the till was extremely helpful and polite and an asset to the store.
22 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
a very well-stocked shop
14 de fevereiro de 2026
Resposta da GO Outdoors - Northampton
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Nice and helpful staff welcomed when…
Nice and helpful staff welcomed when walking in. Hannah was nice and helpful on.the till so thank you
28 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Exceptional service
Exceptional service! Very kind and helpful
20 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great service
I visited your store yesterday to purchase camping gear for an upcoming trip, and I wanted to share how helpful one of your employees, Euella, was. She provided detailed information about your products and made sure I felt confident in my selections. She was delightful, friendly, and truly enhanced my shopping experience.
22 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service from staff (Nathan)…
The member of staff I spoke to (Nathan) was extremely helpful and patient. He was able to provide guidance and knowledge which resulted in me purchasing a tent.
Great service by Nathan!
23 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Euella
Nothing was too much trouble for Euella, she was so pleasant and did everything she could to help me choose and make my purchase which I’m very pleased with.
Many thanks Euella.
22 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
The whole staff were friendly and…
The whole staff were friendly and helpful. Milly was very helpful in signing me up to a members card!
22 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Milly was excellent serving me on the…
Milly was excellent serving me on the tills, she was very kind and patient. Brilliant store,I will be returning to purchase more items soon.
21 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Staff were very helpful
Staff were very helpful, Milly was great and helped me find exactly what I was looking for.
21 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Euela was a great help in the store
Euela was a great help in the store, she took some time to talk me through Hiking shoes as it was my first time. She was really friendly and easy to talk to
21 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
A welcome addition to Northampton
A welcome addition to Northampton, this store is bright and airy. Well laid out with good signage to direct you where you need to go.
A special mention for Milly who was exceptionally helpful and polite. I’ll be visiting on a regular basis.
21 de fevereiro de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Still havnt received the discount card…
Still havnt received the discount card I ve paid for
13 de fevereiro de 2026
Resposta da GO Outdoors - Northampton
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.