Great experience from the team in Northampton today. From being greeted as soon as I entered the store to the lady behind the till. A special shout out to Emily in the shoe department for being so pat... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoTowcester Road 18-20, St James Retail Park, NN1 1EE Northampton, England, GB
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Leia as opiniões dos outros
Barry was extremely helpful and knowledgeable when my husband needed a new tent. My husband being a motorcyclist was advised to get the 2/3 man tent to help store jackets boots helmet etc. Which was... Ver mais
A empresa respondeu
Great store with more than I thought possible in Northampton. We came for some boots for my wife and Amy was extremely helpful and enthusiastic about ensuring we had the right boots. Thank you Amy
A empresa respondeu
The store in Northampton is huge. There is a truly huge range of everything you would need for outdoor sports and activities. The areas I've brought items from are bikes, climbing, caravanning a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Northampton
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Towcester Road 18-20, St James Retail Park, NN1 1EE, Northampton, England, Reino Unido
4,8
Excelente
359 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service given by Nathan
Excellent service given by Nathan, he really helped me to understand what it was I was looking for. He explained the differences between products and which ones were best for camping. Thank you
I would also like to mention Keane, who served me at the till point, who was extremely polite and helpful.
9 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
A great service Thankyou!
Flyn was the cashier who served me on Tuesday, he was really helpful with regard to becoming a club member and with a product I wanted more information on.
A great experience, I will be back!Thankyou! x
4 de agosto de 2026
Opinião espontânea
Today I was served by Flyn located in…
Today I was served by Flyn located in Northampton. He was extremely brilliant on the till! Not only was he able to keep a product for me (which was the last one in stock) but answered various questions I had related to the product I purchased. Excellent customer service, thank you for a brilliant experience. Can’t complain about the distance travelled with that type of customer service 👍
7 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Dan at the Northampton store was really…
Dan at the Northampton store was really helpful when looking for camping gear, sleeping bags etc. couldn’t do enough for me. Thanks a lot much appreciated
2 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Nathan was very knowledgeable on the…
Nathan was very knowledgeable on the products and very polite with the service -pleasure shopping
6 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Northampton
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Callum was very helpful
Callum was very helpful when I wanted to purchase a camping chair. There was a display chair that at first we struggled to figure out how to collapse the chair but together we managed it. Thanks Callum
3 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Amazing staff stayed open late for us…
Amazing staff stayed open late for us to change our gas bottles - absolute legends
1 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Excellent customer service
Went into store looking for OEX ultralite camping chairs, but there was no stock, spoke to Callum who advised that a delivery was expected that day and that he would put two by for me , he messaged me to say they had arrived , we went later in the evening to collect the chairs . Thank you Callum for your communication and kindness
Kind regards Steve
31 de julho de 2026
Opinião espontânea
Friendly, helpful and knowledgeable staff
Went to buy some climbing equipment. As a beginner the range of choices was daunting but the shop lets you try on items, and Dan very helpfully gave advice on ensuring the harness fit well.
27 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Northampton
Northampton - instore - gentleman named Cam was above and beyond, his customer service was 10/10
26 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
excellent store
Dan was excellent, really helpful, knew their stuff and we will certainly be back.
26 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Northampton
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Dan and Jez were brilliant!
Dan and Jez were brilliant in sorting a faulty tent for us. They did everything they could to make our visit quick and simple. They really cared and gave first-rate service. Just what you want. Thanks both.
21 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Emily was very helpful helping my son…
Emily was very helpful helping my son choose running trainers, she measured his feet on a magical device. Excellent Customer Service. Lovely Girl , friendly and knowledgeable 😊.
21 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Northampton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Nathan was a nice lad for a megalomaniac
Nathan was a nice lad for a megalomaniac
20 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Abbey was very friendly
Abbey was very friendly, nice and talkative and showed interest in my pringles and twix.
Mostly wondering why i eat so many pots of pringles.
20 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Customer experience - Nathan
Had a great experience with Nathan, discussed the possible options for what I needed to do and he came up with ideas Solutions? and made the whole Customer experience great this is what Customer support is all about and if anyone knows how to look after the Customer, Nathan does. Great work and keep up the good work.
16 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great service by Dan
Great service by Dan, really helpful. Helped find everything I needed for a last minute camping trip!
16 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Northampton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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