VERY WELL PRESENTED STORE. A MEMBER OF THE STORE TEAM (LEWIS) WAS VERY HELPFUL WHEN WE PAID FOR OUR ITEMS. SORTED US WITH A NEW MEMBERSHIP CARD (AS WE HAD LOST OURS) AND ALSO UPDATED MY EMAIL ADDRESS... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
VERY WELL PRESENTED STORE. A MEMBER OF THE STORE TEAM (LEWIS) WAS VERY HELPFUL WHEN WE PAID FOR OUR ITEMS. SORTED US WITH A NEW MEMBERSHIP CARD (AS WE HAD LOST OURS) AND ALSO UPDATED MY EMAIL ADDRESS... Ver mais
A empresa respondeu
Lovely staff who were very helpful with finding the right walking boots for my husband. Special thanks to Samuel, who was very friendly at the checkout and told us that our caravan and camping club me... Ver mais
A empresa respondeu
Took a bit of searching to find the items we were after and had to wait a while to pay as only one person on the tills. We were served by a very helpful and informative Sophie who showed great patienc... Ver mais
A empresa respondeu
The item I wanted to look at was under tagged security, I had to find a member of staff to untag it. Debz came straight over to untag it - they really helpful and cheerful too! They offered additio... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

City Trading Estate, NR2 4TQ, Norwich, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
VERY WELL PRESENTED STORE. A MEMBER OF THE STORE TEAM (LEWIS) WAS VERY HELPFUL WHEN WE PAID FOR OUR ITEMS. SORTED US WITH A NEW MEMBERSHIP CARD (AS WE HAD LOST OURS) AND ALSO UPDATED MY EMAIL ADDRESS SO I CAN ACCESS THE WEBSITE. EXCELLENT ALL ROUND SHOPPING EXPERIENCE WITH LEWIS BEING PARTICULARLY HELPFUL.

Resposta da GO Outdoors - Norwich
Served by Sophie today who was super helpful and very polite

Resposta da GO Outdoors - Norwich
Always have great prices and with there members card you can save a lot more.everything instore comes from well known brands,so you know you're getting good quality with great service.

Resposta da GO Outdoors - Norwich
Samuel was friendly, helpful and polite in the store today. He queried whether we had blue light card (which we had forgotten to do!). Helped us to use a gift card as part purchase for another gift card, which was a first for us all!! Another member of staff whose name I didn’t see gave our dog a lovely welcome. The dog loved his biscuit snack on the way in and out.

Resposta da GO Outdoors - Norwich
Lovely staff who were very helpful with finding the right walking boots for my husband. Special thanks to Samuel, who was very friendly at the checkout and told us that our caravan and camping club membership meant we were eligible for a discount!

Resposta da GO Outdoors - Norwich
Samuel at the till delivered excellent customer service he was very helpful and polite

Resposta da GO Outdoors - Norwich
Sophie was very helpful and patient. Answered my questions and wrote a note on my receipt explaining something in case I needed to return the item purchased.

Resposta da GO Outdoors - Norwich
Thanks Laura. Lovely service at the till. Will always recommend Go Outdoors in Norwich.

Resposta da GO Outdoors - Norwich
Laura served us today at the till. She was so helpful- asked if I had the membership card, which needed renewing and also if I had a blue light card. Paused my sale while I signed up to blue light (as I am eligible) and ensured I got all the discounts entitled.
Fantastic service.

Resposta da GO Outdoors - Norwich
Laura was very helpful, when the other cashier walked away without saying anything and didn’t come back. She quickly apologised and helped diligently, making sure we continued to have a good shopping experience.

Resposta da GO Outdoors - Norwich
I popped into the Norwich branch for a rain jacket. Good selection and happy with what I purchased. The highlight for me was Laura. She was the only person working on tills, with a small queue. She dealt with each person, including myself in a friendly, polite and professional way. Even though she was busy she still made time to make every customer feel appreciated. She made a rainy day so much better.
Thanks Laura

Resposta da GO Outdoors - Norwich
Everything we wanted and more. Laura on checkout was very friendly and efficient

Resposta da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich
Great range of products and very helpful staff, particularly Rosie and Lewis who helped with boots and clothing.

Resposta da GO Outdoors - Norwich
We love Go Outdoors because it's Dog Friendly for our pooch Pickle! But also because it has such a great range. We found lots of great sale items from big brands like Columbia and we're able to use both our members price AND blue light discount. Our cashier Laura reminded us about the blue light, so all up we saved well over 100 quid! All the staff are friendly and never too busy to help.

Resposta da GO Outdoors - Norwich
The item I wanted to look at was under tagged security, I had to find a member of staff to untag it. Debz came straight over to untag it - they really helpful and cheerful too!
They offered additional help with how to use the Nikwax waterproofing cleaner and re-proofing products which was useful.
Then very quickly served at the checkouts by Laura, who again was a very kind and cheerful employee, who advised us on the additional savings we could have made.

Resposta da GO Outdoors - Norwich
Took a bit of searching to find the items we were after and had to wait a while to pay as only one person on the tills. We were served by a very helpful and informative Sophie who showed great patience as my husband didn't give his email correctly at first.

Resposta da GO Outdoors - Norwich
Laura was very helpful and knowledgeable

Resposta da GO Outdoors - Norwich
Very clean and tidy store in Norwich, we have visited a few times and have always had a good experience staff are always helpful and knowledgeable

Resposta da GO Outdoors - Norwich
We purchased 2 walking boots and waterproof clothing. Ally was extremely helpful, informative and patient - very pleased

Resposta da GO Outdoors - Norwich
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