GO Outdoors - Norwich Opiniões 

3103
TrustScore: 5 em 5

4,8

City Trading Estate, NR2 4TQ Norwich, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

VERY WELL PRESENTED STORE. A MEMBER OF THE STORE TEAM (LEWIS) WAS VERY HELPFUL WHEN WE PAID FOR OUR ITEMS. SORTED US WITH A NEW MEMBERSHIP CARD (AS WE HAD LOST OURS) AND ALSO UPDATED MY EMAIL ADDRESS... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lovely staff who were very helpful with finding the right walking boots for my husband. Special thanks to Samuel, who was very friendly at the checkout and told us that our caravan and camping club me... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Took a bit of searching to find the items we were after and had to wait a while to pay as only one person on the tills. We were served by a very helpful and informative Sophie who showed great patienc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The item I wanted to look at was under tagged security, I had to find a member of staff to untag it. Debz came straight over to untag it - they really helpful and cheerful too! They offered additio... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. Loja de roupa desportiva
  3. Loja de bicicletas
  4. Clube de escalada
  5. Passeios a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Norwich

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • City Trading Estate, NR2 4TQ, Norwich, Reino Unido

  • 01603 574399

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(3103)

35 035 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

THANKYOU LEWIS

VERY WELL PRESENTED STORE. A MEMBER OF THE STORE TEAM (LEWIS) WAS VERY HELPFUL WHEN WE PAID FOR OUR ITEMS. SORTED US WITH A NEW MEMBERSHIP CARD (AS WE HAD LOST OURS) AND ALSO UPDATED MY EMAIL ADDRESS SO I CAN ACCESS THE WEBSITE. EXCELLENT ALL ROUND SHOPPING EXPERIENCE WITH LEWIS BEING PARTICULARLY HELPFUL.

6 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Served by Sophie today who was super…

Served by Sophie today who was super helpful and very polite

6 de setembro de 2026
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logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Always have great prices and with there…

Always have great prices and with there members card you can save a lot more.everything instore comes from well known brands,so you know you're getting good quality with great service.

19 de agosto de 2026
logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Friendly and helpful staff

Samuel was friendly, helpful and polite in the store today. He queried whether we had blue light card (which we had forgotten to do!). Helped us to use a gift card as part purchase for another gift card, which was a first for us all!! Another member of staff whose name I didn’t see gave our dog a lovely welcome. The dog loved his biscuit snack on the way in and out.

5 de setembro de 2026
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logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Friendly staff and great products

Lovely staff who were very helpful with finding the right walking boots for my husband. Special thanks to Samuel, who was very friendly at the checkout and told us that our caravan and camping club membership meant we were eligible for a discount!

5 de setembro de 2026
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logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Samuel at the till delivered excellent…

Samuel at the till delivered excellent customer service he was very helpful and polite

5 de setembro de 2026
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logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great Customer Service

Sophie was very helpful and patient. Answered my questions and wrote a note on my receipt explaining something in case I needed to return the item purchased.

4 de setembro de 2026
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logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Thanks Laura @ Norwich

Thanks Laura. Lovely service at the till. Will always recommend Go Outdoors in Norwich.

4 de setembro de 2026
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logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent Customer Service

Laura served us today at the till. She was so helpful- asked if I had the membership card, which needed renewing and also if I had a blue light card. Paused my sale while I signed up to blue light (as I am eligible) and ensured I got all the discounts entitled.
Fantastic service.

4 de setembro de 2026
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logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Laura very helpful and great customer service

Laura was very helpful, when the other cashier walked away without saying anything and didn’t come back. She quickly apologised and helped diligently, making sure we continued to have a good shopping experience.

4 de setembro de 2026
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logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I popped into the Norwich branch for a…

I popped into the Norwich branch for a rain jacket. Good selection and happy with what I purchased. The highlight for me was Laura. She was the only person working on tills, with a small queue. She dealt with each person, including myself in a friendly, polite and professional way. Even though she was busy she still made time to make every customer feel appreciated. She made a rainy day so much better.
Thanks Laura

4 de setembro de 2026
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logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Everything we wanted and more

Everything we wanted and more. Laura on checkout was very friendly and efficient

4 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Danny was brilliant

Danny was brilliant! Thank you.

3 de setembro de 2026
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logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Helpful

Great range of products and very helpful staff, particularly Rosie and Lewis who helped with boots and clothing.

3 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We love Go Outdoors because it's Dog…

We love Go Outdoors because it's Dog Friendly for our pooch Pickle! But also because it has such a great range. We found lots of great sale items from big brands like Columbia and we're able to use both our members price AND blue light discount. Our cashier Laura reminded us about the blue light, so all up we saved well over 100 quid! All the staff are friendly and never too busy to help.

3 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Buying Waterproof Jackets

The item I wanted to look at was under tagged security, I had to find a member of staff to untag it. Debz came straight over to untag it - they really helpful and cheerful too!
They offered additional help with how to use the Nikwax waterproofing cleaner and re-proofing products which was useful.
Then very quickly served at the checkouts by Laura, who again was a very kind and cheerful employee, who advised us on the additional savings we could have made.

3 de setembro de 2026
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logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Took a bit of searching to find the…

Took a bit of searching to find the items we were after and had to wait a while to pay as only one person on the tills. We were served by a very helpful and informative Sophie who showed great patience as my husband didn't give his email correctly at first.

2 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Thank you for leaving us a 4 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Laura was very helpful and knowledgeable

Laura was very helpful and knowledgeable

31 de agosto de 2026
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logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very clean and tidy store in Norwich

Very clean and tidy store in Norwich, we have visited a few times and have always had a good experience staff are always helpful and knowledgeable

30 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We purchased 2 walking boots and…

We purchased 2 walking boots and waterproof clothing. Ally was extremely helpful, informative and patient - very pleased

29 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Norwich

Resposta da GO Outdoors - Norwich

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

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