Went into the store at Poole looking for walking shoes - i hate this type of shopping and i find it pretty overwhelming. Peter turned up and he made my experience all the more easier and pleasant. He... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Went into the store at Poole looking for walking shoes - i hate this type of shopping and i find it pretty overwhelming. Peter turned up and he made my experience all the more easier and pleasant. He... Ver mais
A empresa respondeu
Will served us today in the shoe department as we were looking for walking g boots for South America and his knowledge was brilliant and really helpful
A empresa respondeu
A seamless experience at Poole store with Andy A & Kim yesterday 22/10/26. Exemplary service and a deal was done. If only everyone was as pleasant. Well done.
A empresa respondeu
The goods purchased so far, appear to be just the ticket, and when I visit your retail store your staff are very helpful. However, my biggest gripe and frustration is that what seems to be availab... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Pitwines Retail Park, Pitwines Road, BH15 1XU, Poole, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Haleema was a first class and Friendly assistance. Popped in to buy some sandles and had a very pleasant and professional interaction with Haleema, who was clearly happy to help. Thank you Haleema.

Resposta da GO Outdoors - Poole
Haleema is the perfect ambassador for Go Outdoors. Attentive, knowledgeable and extremely polite.
My wife and I visited to buy a pair of walking boots and the service we received from Halleema was excellent.

Resposta da GO Outdoors - Poole
Came in with my better half to buy some fishing gear to have a go with no experience and no idea. Quinn was very helpful and managed to answer every single one of my near on a thousand questions. He also managed it in a way where I didn't feel like I was just getting sold stuff I didn't need (some of which picked out for myself anyway because I can't help it) and gave us options. If I manage to catch anything I'll likely be back to break my bank with some more expensive gear and I'll be holding him responsible when my aforementioned fiancee questions where all the moneys gone. A credit to the store and customer service.

Resposta da GO Outdoors - Poole
Thank you Haleema for your help today with my new walking boots

Resposta da GO Outdoors - Poole
I bought a pair of walking shoes from the Poole store today. I received excellent advice and service from Haleema. She explained the different brands on offer and was very patient when I needed to try different sizes. Overall a very enjoyable shopping experience, thank you.

Resposta da GO Outdoors - Poole
Not even a one star
On the side of the building is parking which is a grey service area which doesn't belong to go outdoors and anyone is allowed to park there as long as it doesn’t interfere with the go outdoor entrance.
A member of staff or I would say a manager seems to think it’s ok to leave threatening notes on one’s windscreen.
If they took the time and look at the blue print they would see this.
The latest plastic covering note has melted onto the glass and is being problematic of taking off.
Maybe they should put more time into the customer then writing pointless notes

Resposta da GO Outdoors - Poole
I was served by a young man called Adam. I called into The Go Outdoors store in Poole,looking for a gas canister and camping table. Adam gave great customer service offering to go and check the warehouse for the products. Sadly the table was t available but informed me I could order on line or check in the week as a delivery was due in. He carried the gas bottle to the checkout for me. Nothing seemed to much trouble for him. Thankyou Adam.

Resposta da GO Outdoors - Poole
Normally at these big warehouse type stores it’s hard to find staff. I was very pleasantly surprised when a member of staff approached me and asked if I needed help. Quinn was very knowledgable and helped me choose the correct gas supply for my camping stove, I would have made the wrong decision without him. You are a credit to Go Outdoors Quinn, wish customer facing staff in other stores were this helpful.

Resposta da GO Outdoors - Poole
Haleema helped me when I was choosing a pair of walking boots they even had my size 14s in stock .She was very very helpful and engaging without being pushy.I shall use thus store again

Resposta da GO Outdoors - Poole
I ordered some sandals online. Delivery charges were reasonable and delivery was very quick. Unfortunately they were not a good fit so I returned them to my local store who were very helpful & arranged a full refund.

Resposta da GO Outdoors - Poole
We were served by Haleema who was very helpful in sorting out trainers for out teenage grandson. Being a teenager he didn't communicate very well, but Haleema was very patient and was able to find trainers that were suitable and fitted well. Thank you Haleema

Resposta da GO Outdoors - Poole
Haleema was very helpful, attentive and kind. She helped me find exactly what I needed today and came straight up to help, rather than wait. I appreciated this. Just the kind of retail assistance you want, effective but not pushy.

Resposta da GO Outdoors - Poole
Haleema in Go outdoors in Poole on the shoe department is very helpful. Nothing is too much trouble . She has lots of patience and offers to put all the shoes back that I’ve tried on ! My only complaint is there’s not enough sizes to try on ! It’s nice to still have shops to browse and I would have bought 2/3 pairs but in the end I had to come home and go online through lack of stock

Resposta da GO Outdoors - Poole
So much choice of sale items. Helpful, friendly staff (thanks Rebecca). A good store with everything you want for outdoor activities.

Resposta da GO Outdoors - Poole
The store staff are so knowledgeable and helpful. It is a treat to come in here - every time! Excellent advice in fishing rods and cashier service from Rebecca very helpful!

Resposta da GO Outdoors - Poole
The staff at Poole were exceptional. Really helpful, knowledgeable and friendly. Thanks especially to Rebecca and Rob.

Resposta da GO Outdoors - Poole
Im not one for shopping and hate browsing. I was in this shop for 3 hours! I love it. Most of the things you can buy are layed out and assembled so you really know what your buying. I would like to give Kim from the poole branch a special thank you for her knowledge and help, you are a credit to your company and I hope they value you for your hard work and helpful nature

Resposta da GO Outdoors - Poole
The personal feel of the service from Haleema was excellent. She was efficient and friendly - both today and on my last visit a year ago. Other staff were helpful too and a good variety and choice of items.

Resposta da GO Outdoors - Poole
Two young men, Ben and Quinn went above and beyond the call of duty and were really helpful. They did not give up until I was sorted and happy. If only all shop assistants were as helpful we would be in a better world. I would certainly recommend this store both for the products but mainly the staff.

Resposta da GO Outdoors - Poole
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