Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... Ver mais
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Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... Ver mais
A empresa respondeu
The store had a great range of gear perfect for any outdoors goer. We especially were impressed by the kindness and amazing customer service given by Olly. When I was struggling to find a pai... Ver mais
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I didn't like that after ordering and paying there was an item out of stock and refunded. Thought once its ordered it would be there . Also if you fund someone that actually knows what your talking a... Ver mais
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Looking for a strong sole on a walking boot as I cover approx 6miles a day a mix of concrete/grass and soles don’t appear to last me long. Kojo was very knowledgeable and helpful around finding that... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Deepdale Retail Park, PR1 6QY, Preston, Reino Unido
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Sara helped with finding the right walking boots, a lovely bloke with fabulous hair opened the fitting rooms for me and the guy on the till was ace! Brill experience. Thanks guys.

Resposta da GO Outdoors - Preston
Great service by Alfie. Polite and helpful

Resposta da GO Outdoors - Preston
Welcoming, helpful staff. Great range of products at good prices if you get the members card. Quick efficient service at the till, thanks

Resposta da GO Outdoors - Preston
I ordered a product, Grillo Chef 40. On the deal they where offering, 1 instock, had confirmation i could collect the following day at 12.20. Got there and waited 20 minutes,to then be told its was not their. Staff where polite and helpful, but not bbq and some what deflated with experience! I guess a deal too good to be true🤔

Resposta da GO Outdoors - Preston
Really good service by Sara and her colleague (Make with dark hair & beard).
Sara welcomed me into the store, was very polite, directed me to ‘Collect’ and served me later at the till, when I made a further purchase. Really pleasant experience.

Resposta da GO Outdoors - Preston
5 star experience and care from Mark and Calvin on my recent visit.
I am currently on crutches and Mark helped me out completely getting what I needed together. He was also able to advise me on what I needed to get and the best options.
Excellent customer service and definitely recommend this store.
Thank you xx

Resposta da GO Outdoors - Preston
We went in for advice on how to repair or replace a section of split tent pole. They didn't have the correct sized piece in stock. Calvin went above and beyond our expectations by finding a piece in the backstore and repaired it himself free of charge. He is a credit to himself and Go outdoors and he has our gratitude.

Resposta da GO Outdoors - Preston
My mum and I came into the store today and was advised the store closed in 5 minutes.
We quickly rushed to the footwear department to purchase some sandals for my autistic son. We struggled to find any his size when a young colleague Alfie helped us and explained what they had in stock and what they didn’t. As my son is in between children and adult sizes we couldn’t find a pair and was about to walk out when Alfie said they had a size for my son in a different colour - they were perfect and we went ahead and purchased them! Alfie is an exceptional colleague who should be recognised for his outstanding customer service!!

Resposta da GO Outdoors - Preston
We had reason to return our recently purchased tent to Go Outdoors in Preston.
We were promptly dealt with by Mark who was excellent to deal with, he was so helpful and really good to discus various camping issues. The whole experience with Go Outdoors was so efficient and would not hesitate recommending the Preston branch and a big thankyou to Mark

Resposta da GO Outdoors - Preston
Solid, served by hope and amber, helpful people, great service

Resposta da GO Outdoors - Preston
I was served by Sara who was extremely helpful. She was very kind and her customer service was excellent. Thank you Sara

Resposta da GO Outdoors - Preston
We were served today by jack - he was patient, helpful and super polite.
When we were leaving I actually said if our son grew up to be like him I’d be really proud 🫶

Resposta da GO Outdoors - Preston
Calvin is an amazing member of staff at the Preston branch. Exceptionally, helpful, personable and knowledgeable. Thanks

Resposta da GO Outdoors - Preston
Busy shop but Kojo in footwear was great, juggling different clients with calmness and humour.

Resposta da GO Outdoors - Preston
Served by Kohana which made the shipping experience pleasurable.

Resposta da GO Outdoors - Preston
Hope could not of been more helpful and lovely

Resposta da GO Outdoors - Preston
KOJO SUPERSTAR!! I wanted some new walking boots and I couldn’t have wished for someone better to help me. I wanted to try 3 different brands, merrell, north face and scarpa. He talked me through the differences in the materials of each boot and brand, and answered any questions I had perfectly. There was next to nothing he didn’t know about the stock in store ! He has been there 4 years and is so so knowledgable. Absolute credit to the Go Outdoors team. He didn’t rush me to make a decision or stand over me whilst I tried all the boots on, he let me take my time and see what worked well for me. Can’t praise him enough!

Resposta da GO Outdoors - Preston
I was served by George at the Preston Deepdale branch, and I can honestly say this is the best customer service I have received in a long time. He was polite, extremely helpful, and went out of his way to sort out my Duke of Edinburgh discount, all smoothly and with a smile. It is so refreshing to see such excellent service, which is so often lacking in today's younger generation. Thank you, George!

Resposta da GO Outdoors - Preston
Alison at Preston, Deepdale was great. We arrived at GoOutdoors Preston the day before a camping trip to buy 2 chairs. The choice was very limited as they had been selling many chairs due to the recent heatwave. Alison advised that a delivery had just arrived and there were chairs on it but it needed unloading and checking. She took our number and said she would call us later that day. Within an hour we received a call from Alison who had reserved 2 chairs for us and left them at the till. What can I say, great customer service, very helpful, can’t fault our experience

Resposta da GO Outdoors - Preston
I arrived close to the stores closing time and felt still welcomed. I gathered all the items I needed and were assisted when necessary. Checking out was easy and not rushed. Thank you to George, for the great checkout experience and for giving his full attention to the customer.

Resposta da GO Outdoors - Preston
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