Evie & Sam were excellent in dealing with me as an 85 year old trying to choose a pair of trainers. They were patient and efficient. I signed up as a Member and will probably go again. Pity that H... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoNewborough 84-85, YO11 1ET Scarborough, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Online ordering for Click & Collect at my local store was very easy. However when I hadn't heard anything about collecting my order after a week, I rang the store who confirmed that my order had been... Ver mais
A empresa respondeu
Today we were served by a lovely guy called David. He was so helpful and gave us lots of advice about which walking boots for a Duke of Edinburgh expedition. He was very patient and kind (hunting dow... Ver mais
A empresa respondeu
Ive been into Go Outdoors today and been thoroughly well looked after by M Hayle Bei, made my visit easy, nothing was too much trouble, the staff here are fabulous. Its nice to feel like a valued c... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Scarborough (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Newborough 84-85, YO11 1ET, Scarborough, England, Reino Unido
4,6
Excelente
114 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
good shopping experience
The service was prompt, offering help and advice when needed. We were served by Izzy and David who did everything to make our shopping experience pleasant.
16 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Scarborough (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great Customer Service
David was extremely helpful and showed great customer service. Thank you :)
18 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great service, bagged a bargain too!
David was very attentive, patient & advised in a friendly but informative manner, helping me make the right choice (&get a bargain too) in my walking boots. He also made sure our members card was up to date so we only paid the members price.
3 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Serve quickly but not hassled
Serve quickly but not hassled, very helpful but not over bearing, we were allowed to take our time and make our informed choice. Would shop there again. We were served by Evie, thank you.
5 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Scarborough (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Staff were extremely helpful great…
Staff were extremely helpful great knowledge of items i was purchasing thank you to Sam in particular for her assistance in my purchases aswell as informing me my card was about to expire
1 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent Customer Service
I purchased a pair of Merrell walking boots today and much appreciated David's help and advice. He was courteous & professional and he provided excellent customer service. Thank you David.
2 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Scarborough (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
David and Izzy were both really…
David and Izzy were both really helpful- informing me of my options as the item I wanted wasn’t available in store in the right size and then ordering if for me with free home delivery - if they hadn’t have pro actively told me the options I would probably left without making the purchase !
27 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Scarborough (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I wanted to buy a mid range sleeping bag but was unsure about which one. It was good to get advice e from Luke who explained the different temperature range for each bag.
I wanted to but
21 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Scarborough (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We were served by David who was…
We were served by David who was amazing. But all staff in the shop were brilliant.
22 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Not in stock but ordered what I…
Not in stock but ordered what I wanted,and delivery to home.Served by Sam she was very helpful and efficient.
19 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great staff
The staff in the Scarborough store are always a delight. Need a bigger premises though!
14 de março de 2025
Resposta da GO Outdoors - Scarborough (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Scarborough (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Scarborough (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Shopping for walking shoes
Served today by Sam, a very helpful and polite assistant, buying new walking shoes for both myself and my husband, having had to try on various sizes and designs, thus meaning Sam was up and down to the stock room on at least 3 occasions came back with a smile on her face each time, great shopping experience today, thank you Go Outdoors
5 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Scarborough (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful and we managed to get just…
Very helpful and we managed to get just what we came for thanks to David at the Scarborough shop.
20 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Scarborough (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
David was very friendly and knowledgable
David was very friendly and knowledgable
22 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Scarborough (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I found new shop in Scarborough
I found new shop in Scarborough, they were very helpful and the fact I had to renew my account they helped me do that also as I had not been advised about this. The staff were great and very helpful.
10 de fevereiro de 2025
Excellent customer service
David was so helpful and friendly when I called in a few days ago to try on walking boots. I left with a pair of great-fitting North Ridge boots. Sam also provided great service at the counter, making sure we didn’t forget to use our military discount. Excellent customer service from both.
11 de fevereiro de 2025
Opinião espontânea
An assistant was so so helpful.
An assistant was so so helpful.
13/02/2025 lunchtime. ( Sam)
The young woman really assisted my father and I buy some gloves as a gift. So super helpful.
13 de fevereiro de 2025
Opinião espontânea
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