Good range of footwear , helpful staff. Excellent value for money however noticed a lack of walking jackets but a seemingly big range if women’s dresses etc on sale. Thought I’d wandered into Marks an... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I went in for walking shoes and was helped by Alex S. Alex was very knowledgeable and helped me narrow down the options. After purchasing a pair and trying them for longer at home I changed my mind an... Ver mais
A empresa respondeu
Fantastic layout Very helpful responsive staff All on staff near clothes,shoes and Louise helped with our purchases abd advising about our discounts at the register. Quality products that I hav... Ver mais
A empresa respondeu
Carl was unbelievably helpful! I went in to buy a backpack as I’ve joined a walking group. All I knew was that I wanted a lighter backpack and one that had outside water holders. He spent 45 minute... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Sheffield
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Hill Street, S2 4SZ, Sheffield, Reino Unido
- 01143 996559
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly staff
Friendly staff, always willing to help & advise if required.
4 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Really helpful
Really friendly helpful staff including Lisa on the till and another female who searched out a fleece from the stockroom for me.
1 de dezembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Helpful and Welcoming
Friendly and helpful staff made me feel welcome the moment I walked through the door. Special thanks to Fred for his help with my new walking boots!
29 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great gear, great service
Great gear. And great service. Like always.
26 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Super helpful and friendly staff
Super helpful and friendly staff - Carl and his manager helped me exchange an item for a larger size and honoured the online discount code that I’d used for the original purchase - thanks ☺️
25 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Return and exchange
Louise was really polite, courteous and professional in dealing with a return and exchange I had to complete following a fault on a pair of new walking shoes.
24 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service from Caroline
21 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
A very pleasant visit
A very pleasant visit, with Lisa being an absolute star. Very happy, very helpful and a joy to chat with.
13 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Good selection and range of prices
Good selection and range of prices. Nice welcome from the lady assistant near the door. Clean changing rooms, if basic. Friendly service from Lisa at the tills. Pleased with our purchases.
18 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent service and coat …
Every team member I came into contact with said hello, I asked for help to find what I was looking for and taken there not just told where it was and at the checkout the team member complimented my choice and was very genuinely pleasant
14 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Sheffield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful advice making my choice and…
Helpful advice making my choice and Lisa was patient and helpful about confusion with my credit card.
13 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Louise was super helpful when sorting…
Louise was super helpful when sorting out a refund. She was very efficient and resolved my problem.
13 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Helpful and not pushy
Fred was really helpful in trying to find me some new hiking boots and sleeping bags - and let my toddler have a look at them too, thanks!
1 de novembro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great customer service throughout the…
Great customer service throughout the store and at the till.
28 de outubro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Fred assisted me today he was helpful
Fred assisted me today he was helpful, courteous and knowledgeable. I highly recommend this store.
25 de outubro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service from all the team…
Great service from all the team especially Lisa on checkout who was friendly and helpful.
20 de outubro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The store staff were very welcoming and…
The store staff were very welcoming and friendly , I was bl to purchase the store card which gave me a good discount on what I bought
11 de outubro de 2025
Resposta da GO Outdoors - Sheffield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Good place to try sleeping bags.
Fred was extremely helpful giving us advice on sleeping bags and talking through different options.
18 de outubro de 2025
Opinião espontânea
Resposta da GO Outdoors - Sheffield
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Sheffield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
A Experiência Trustpilot
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