Staff were helpful and knowledgeable. I purchased two bikes, one online and the second was on display. The online bike arrived as promised. The in-store bike took three telephone conversations to ensu... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We bought some hiking boots for our (nearly) 16-year old daughter. John was attentive, knowledgeable and helpful during the process of choosing the right pair of boots and we were very pleased with ou... Ver mais
A empresa respondeu
Bought a display tent today. Assisted by Stuart and Jude who dismantled and packed it very quickly. Very helpful. Excellent experience. Brilliant team.
A empresa respondeu
I went to the Shrewsbury store after my old tent died at the start of a music festival. I was served by Elijah who was fantastic. He listened to what I needed, made a suggestion based on personal exp... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Shrewsbury
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, Reino Unido
- 01743 297040
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very patient and kind :)
Both young men that served me today (Adam and Ewan) couldn't have been more helpful. I am going on my first walking holiday soon and I am anxious to get the correct equipment and they were both very patient and kind.
2 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
From an initial telephone enquiry to collecting just what we needed.…
From an initial telephone enquiry yesterday to see if they had the berghaus 6xl air tent carpet in stock as no other stores locally had. I spoke with the very helpful Ryan who immediately advised yes and he was able to reserve it for me to collect given I was nearly 2 hrs away. Collected today and Ryan was equally helpful today. So much so we also bought more items for my daughters tent. So helpful and thank you Ryan.
2 de maio de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service from the team and super…
Great service from the team and super wide choice of products
17 de abril de 2026
Resposta da GO Outdoors - Shrewsbury
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Needed guidance on buying walking boots…
Needed guidance on buying walking boots for cold wet Canadian weather. Simon was impressively knowledgeable and the perfect Guide / assistant with past life/work experience that was invaluable. Without his help I feel we would have made a poor decision on this purchase.
28 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Hello,
Thank you for clicking on 5 stars, your feedback genuinely matters to us.
I hope your next shopping trip is just as good.
All the best,
Go Outdoors Customer Care Team
We were looking for items in the cycle…
We were looking for items in the cycle department. We spoke to a highly knowledgeable polite and helpful member of staff called Phil. We purchased what we needed using the information he gave us and would highly recommend using this store.
27 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Freddie was knowledgeable
Freddie was knowledgeable, helpful and friendly with excellent service and advice
23 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Served by John today
Served by John today. Great service, friendly and informative. Couldn’t have been more helpful.
26 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Maya helped me with a Cargo bag
Maya helped me with a Cargo bag - got the tape measure out and everything- thank you! 😀
23 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Easy to use and it was ready to pick up.
Easy to use and it was ready to pick up.
10 de abril de 2026
Resposta da GO Outdoors - Shrewsbury
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great help from Maya ,got sorted…
Great help from Maya ,got sorted nothing too much trouble
15 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Visited Shrewsbury branch of Go…
Visited Shrewsbury branch of Go Outdoors today to look at a new mountain bike.Very good selection on display,dealt with a guy called Ed. who was brilliant,gave me some great advice and within 2 hours of visiting the store my bike was all built and tested,as well as having a few extra bits fitted.... fantastic service,and a big thank you to Ed. for his help and hard work..... brilliant job, best regards Ian...
15 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
John helped me today. I was looking for some advice on walking boots. He was knowledge and, despite being very busy with several customers, he took time to ensure I was satisfied with my options. He even recommended some inserts that might help with some of the problems I have been experiencing.
The person at check out was also very helpful, I think her name was Nancy. All in all I received excellent service today.
13 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
holly was very good at the till and…
holly was very good at the till and helpful and knowledgeable
13 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Jude was extremely helpful and patient…
Jude was extremely helpful and patient - amazing customer service
11 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Highly recommend
Stuart was very knowledgeable and helpful buying walking boots for my son. Thank you.
7 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Buying my first E Bike I welcomed the…
Buying my first E Bike I welcomed the opportunity to test out in store. Phil was knowledgeable and helpful and I am confident I’ve made a great choice. Thanks also to Ewan who processed the sale of the bike (and accessories) in a friendly and efficient manner.
4 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I went in to purchase my first pair of…
I went in to purchase my first pair of climbing shoes. With little knowledge of what I was doing I asked for help and received 5 star service from the entire but also Max ⭐️! He was incredibly helpful and knowledgeable about shoes and which would be best for me and my level. This service will definitely make me return to this store.
Thanks again to the GO outdoors team in Shrewsbury, Jake
18 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Needed a new coat
Needed a new coat and was helped by Sharon who was by friendly and found me a great coat at a good price
30 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service in store today
Excellent service in store today
Asked John for some advice on things to get for our sons Duke of Edinburgh in which he was extremely knowledgeable and helpful
28 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Best place for bikes!
Phil had excellent knowledge on the bikes and was incredibly helpful and kind. I would highly recommend this store for the wonderful staff. Thank you
28 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Shrewsbury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.