We were served by a young man on Sunday 25th October, who was helpful, polite and informative. We purchased walking boots. I would recommend this store.
A empresa respondeu
Localização
Alterar localizaçãoCoach Street 1, BD23 1LH Skipton, England, GB
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Leia as opiniões dos outros
Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible... Ver mais
A empresa respondeu
Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... Ver mais
A empresa respondeu
I visited the Skipton store thinking it was still owned by the previous owners..I was surprised to see Go Outdoor were the new owners as their other stores were huge cavernous places. I wasn't as impr... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Skipton (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Coach Street 1, BD23 1LH, Skipton, England, Reino Unido
4,9
Excelente
247 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Wonderful customer service
Wonderful customer service, Emily was a great help with my teenage daughter finding walking boots for DofE expedition, will definitely be returning in the future!
24 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great service by Emma and the team
Great service by Emma and the team
13 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Skipton Go Outdoors
My wife bought a pair of walking trousers from Go Outdoors in Skipton.
The sales colleague Miranda was very attentive and helpful in identifying potential products for the purchase.
After trying several pairs my wife was able to find the ideal trousers, recommended by Miranda .
Well done to Miranda 👏
8 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
hiking shoes in Skipton.
We got some hiking shoes in Skipton. The lady s were very polite and very helpful.
All you wish for, when going in any shop.
13 de maio de 2025
Resposta da GO Outdoors - Skipton (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Miranda was very willing to help and…
Miranda was very willing to help and pleasant in manner, and when I realised that I had brought my Duke of Edinburgh card, rather than my membership card, she immediately checked on the system to try and find my details. She tried searching under my name, address and email, but unfortunately no records were appearing. Eventually I managed to find an email with my membership number and I got the discount to buy two rain coats, which did make quite a difference. Miranda was patient throughout, and what could have been frustrating, proved to be quite a satisfying shop.
9 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Friendly and helpful staff
Friendly and helpful staff. Good deals on offer.
1 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Wide range of stock at attractive prices
Capable & professional staff, well stocked and maintained store, attractive prices.
30 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Really helpful staff when buying new…
Really helpful staff when buying new boots.
23 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very friendly staff
Very friendly staff. Helped with advice and choice.
18 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful and friendly service
Very helpful and friendly service
25 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very friendly and helpful staff x
24 de abril de 2025
Resposta da GO Outdoors - Skipton (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Order not delivered and very poor customer service
I ordered a coat last Thursday and the order was acknowledged but I have heard nothing since that acknowledgment and still do not have the coat I requested. I am glad I chose to pay when I collected the product so I am not out of pocket.
They responded to a complaint I registered on their website which was not conclusive and does not really stand up as they say the product is out of stock yet it is still offered for sale on the web site. I commented on their response, and I now have exactly the same reply three times. They look totally incompetent and not at all interested in any form of customer satisfaction.
24 de abril de 2025
Resposta da GO Outdoors - Skipton (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Efficient and convenient
Efficient, quick, had exactly what I needed. Thank you, Miranda.
25 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
All good
All good. staff helpful. got exactly what i wanted and also 2tshirts i didn’t go in for. 😀😀🙄
25 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great shop and staff
22 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Purchase of walking bootd
Miranda served me and was excellent throughout the process. Not only was she knowledgeable, helpful and gave good advice, more importantly she listened carefully to my requirements and did NOT adopt a “hard sell approach”! This resulted in me purchasing walking boots that met my needs and were competitively priced.
17 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Miranda was friendly & knowledgeable
Miranda was friendly & knowledgeable - helped with selecting items.
18 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly and very knowledgeable staff.
Friendly and very knowledgeable staff.
A great service as always
18 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Miranda had great product knowledge.
Miranda had great product knowledge.
19 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Emily was very helpful helping me…
Emily was very helpful helping me choose the correct footwear for my walking holiday in Spain 5*
12 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Skipton (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
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