GO Outdoors - Solihull (Express) Opiniões 

257
•
TrustScore: 5 em 5

4,9

38-40 Mill Lane, B91 3DA Solihull, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The store is unfortunately closing which will be a sad loss as the next nearest stores are not a quick trip. I was served by John who is an asset to the company. Despite wandering in just before clo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Such a shame the shop is closing. Still, we made good use of the closing down discount! Staff were extremely helpful :-) Definitely worth a visit if you can before they close.

A empresa respondeu

Classificada 5 em 5 estrelas

I was served by John who impressed me with his knowledge and care during my visit. Also pointed out a great deal on a coat (and the fact you can attach a fleece to the inside).

A empresa respondeu

Classificada 5 em 5 estrelas

Katt was so friendly and helpful, really accommodating of our needs, looked up other local options on other products nearby and was knowledgeable about what was in store. Our only sadness is that the... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Solihull (Express)

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

257 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(257)

36 823 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Pleasant trip to Go outdoors.

I was served by John who impressed me with his knowledge and care during my visit. Also pointed out a great deal on a coat (and the fact you can attach a fleece to the inside).

24 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

John is an asset to you

The store is unfortunately closing which will be a sad loss as the next nearest stores are not a quick trip. I was served by John who is an asset to the company. Despite wandering in just before closing time he was very patient and helpful. Going backwards and forwards as I worked out what shoe size I was and the fit/style that worked best for me. Great customer service. Please pass on my thanks and recognise his efforts.

24 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Such a shame the shop is closing

Such a shame the shop is closing. Still, we made good use of the closing down discount! Staff were extremely helpful :-) Definitely worth a visit if you can before they close.

23 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

A real gem and superb bargains on quality

Called into the shoo yesterday to have a look around. A real gem of a shop but tucked away in a quieter spot. Still managed to spend over £200 some really good bargains available. Particular thanks to Bruce who was a great help cheers

13 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great guys and John in Solihull did a…

Great guys and John in Solihull did a fantastic job guiding me in the best shoes for what I was planning. Will come back again.

13 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Buying Gold DofE kit.

I live locally so was coming frequently to buy kit for my Gold DofE. John, Leah and Katt were super helpful every time i went, always allowing me time to decide, try on and choose.

11 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Knowledgeable Staff

Friendly, helpful and knowledgeable staff, in particular John for clothibg we purchased and Bruce and Katt for shoes.

30 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Purchased a pair of walking shoes

Purchased a pair of walking shoes. Bruce was really helpful and urged me to try several different alternatives to compare. Great service.
Location is great, shame it's closing soon with no nearby alternative store.

2 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent customer service

The assistant Sim was very attentive and went out of her way to be helpful. She was happy to converse and elevate our shopping experience. Very happy with my purchases

26 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very helpful service from Bruce

Very helpful service from Bruce on two visits to the store on consecutive days. Understood my requirements perfectly and definitely went the extra mile. Would highly recommend

29 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Superb shopping experience

Katt & John were super helpful, knowledgeable and friendly on a recent visit to buy gear for Cubs camp. Highly recommended

17 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Super Katt!

Katt was so friendly and helpful, really accommodating of our needs, looked up other local options on other products nearby and was knowledgeable about what was in store. Our only sadness is that the Solihull store of Go Outdoors is closing down! We wish Katt and all the other staff good luck on whatever opportunities come next. Tha k you for looking after us.

16 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service

We had excellent service. John helped to find walking boots for my son, along with sleeping bag and bag for going on hikes. His help was much appreciated given the long list of things we needed. The choices were great and the prices good with the Go Outdoors membership. I’m so sad this store is closing.

12 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Service with a smile

My wife and I visited the store on Friday and Saturday last week to buy some cold weather gear for our forthcoming trip to Norway, such as boots etc.
It was the blind leading the blind but with the help of the very helpful and friendly staff our task was made relatively easy.
We will certainly be visiting Go Outdoors again.

5 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Staff were excellent and very helpful.

Staff were excellent and very helpful.
Shame the store is closing down

29 de agosto de 2026
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Helpful assistance…

Sim and John were very helpful on my visit yesterday, assisting me to find the right pair of walking boots and the right sleeping bag, despite also working with the other Team member to manage a very busy store.

30 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Shopping Experience at Go Outdoors , Solihull …

Went in to buy a lap top bag and some socks . Nice clean shop , got spoken to by 2 lovely members of staff who were both extremely friendly and helpful . It’s a shame the Solihull store is closing in January..

29 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I met John today who helped me decide…

I met John today who helped me decide on the most appropriate camping chair. It was nice to receive good customer service by both John & his fellow colleague. I would recommend shopping here.

9 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Had just what i wanted at the right…

Had just what i wanted at the right price. Sue and Leah served us well.

24 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Folding chairs

We were looking for light weight folding chairs and Sue a very helpful assistant helped us with showing the various options and also helped us with a trolley purchase too. I would recommend Go outdoors Solihull to anyone for the help we got with choosing our purchases.

17 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Solihull (Express)

Resposta da GO Outdoors - Solihull (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais