Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... Ver mais
A empresa respondeu
Today I made several purchases from Go Outdoors Southport. Megan, the assistant helped me choose the correct items. She was very kind, patient and knowledgeable and she spent quite a long time helpi... Ver mais
A empresa respondeu
Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... Ver mais
A empresa respondeu
Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

4/8 Tulketh Street, PR8 1AQ, Southport, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Been here a few times and Rory always provides a very good service 👍. Great place to shop.

Resposta da GO Outdoors - Southport
Lots of help and advice getting ready for Bronze DofE expedition. Thanks Steven 😀

Resposta da GO Outdoors - Southport
We visited your Southport store on 27.2.25 and we were looking for warm coats for our up and coming adventure to Antarctica. Whilst looking confused, Megan from your store came over and shared her experience with us and patiently waited as we tried on all the coats Megan discussed with us. They ranged from the top of the range to a cheaper version and when we were happy with our choice Megan did the same over socks for our trip. We now feel confordent in our out door wear for the trip and getting cold will not be an option. Thank you Megan

Resposta da GO Outdoors - Southport
Needed some very Good rain proof walking boots wasn’t sure to know what to look for, a young man who was working on the shop floor was very kind and helpfu he showed me where the boots were knew what I exactly needed also walking boot socks again he knew what I needed let me try them they fitted perfectly there was no hassle and he wasn’t pushy let me take my time so thank you Will have had a good hour walk with them at home no problems no need to return them if I pop in again it would be a pleasure to be served by you I highly recommend your sake technique could do with more people like you when having to go to certain shops .

Resposta da GO Outdoors - Southport
Absolutely fantastic service from Rory!!
He gave so much advice about waterproof coats, so professional and knowledgeable. Will definitely return to this store and ask to be served by Rory, thanks for all your help!

Resposta da GO Outdoors - Southport
I visited the Southport store today as I needed a new airbed. I had tried to order it online but did not know my membership number to get the best price. I was greeted at the till by Lorna who took me to the stock of airbeds. The one I wanted was not in the store so Lorna took me to the instore order screen. She soon found the one I wanted and completed the ordering process for me and talked me through the delivery options. She also gave me a replacement membership card for future use. It was good to be served by someone who cared about giving customer service.

Resposta da GO Outdoors - Southport
Had great service and lots of good advice from James in the Bootle branch and then Ben in Southport who between them, fixed me up with easily the new tent I needed. Cannot thank them enough!

Resposta da GO Outdoors - Southport
Fantastic service by Rory when purchasing a jacket. Very helpful and welcoming.

Resposta da GO Outdoors - Southport
Greeted by Rory when I first walked in as I wanted to try for size a pair of walking shoes. He was extremely helpful and gave great advice on fittings. Very professional and knowledgeable, I would definitely return to this branch. While it isn’t the largest size wise, its staff are excellent.

Resposta da GO Outdoors - Southport
Ben in the Southport branch was very helpful and obliging in exchanging a faulty product.
The online customer service was very responsive and helpful too and refered me to my local store who exchanged my coat.

Resposta da GO Outdoors - Southport
Lorna was so helpful with choosing walking trainers / boots and looked at all options with me. She was knowledgeable and friendly and felt I could trust her opinion and expertise . Thanks Lorna
Thank you very much to Megan who was able to explain the slightly confusing email I had received about an online purchase and even find some alternatives for me.
Great service. Friendly helpful staff. Nothing too much trouble for them. Steven was our main helper. Excellent. We always go into the Southport Go Outdoors when we go over there. Always been looked after
I had quite a short time to try on and select a pair of lightweight boots, and was greeted as soon as I got through the door.
Steven and Sam both assisted me, giving pros and cons to various boots, gradually narrowing down the search.
They understood what I was after and could personally recommend the Berghaus boots I bought because one was wearing them at the time.
Will continue to shop here, I can be sure of a successful shopping experience.
Great offers and excellent quality of goods. Also staff really helpful.
Great prices and excellent customer service from Ben and the rest of the team
Ben & Sam were great help yesterday.
The shop is always great to shop in.
Very friendly & very helpful my favourite store to buy clothes from in Southport. The staff are very friendly & polite & professional i will be back very soon.

Resposta da GO Outdoors - Southport
Staff member ( sorry didn’t get his name
Advised me and explained the membership card
He was attentive and friendly
Love buying here get great savings with your member card especially during sale times
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.