Fantastic staff, very helpful and friendly. We called in close to closing time but that didn't stop them, Liam gave great footwear advice for a trekking trip and knew the products. It's only a small s... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoChurch Square Shopping Centre, 26 Church Street, WA10 1BD St Helens, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I was surprised by the reasonable, wide selection of stock available in what is a relatively small store compared to the more common, larger GO outlets. I was served by Craig who was extremely helpfu... Ver mais
A empresa respondeu
We went into the Go Outdoors store to get 1 pair of hiking/walking shoes. During our visit we found such amazing discounts that we bought 2 pairs of shoes, 2 backpacks, a compass and binoculars! W... Ver mais
A empresa respondeu
Can honestly say that Liam from the St Helens store was amazing. He sorted us out with my husband’s birthday present & got us a great deal. Will definitely be back when my grandson needs outdoor wear.... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - St Helens (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Church Square Shopping Centre, 26 Church Street, WA10 1BD, St Helens, Reino Unido
- 01744 413568
4,7
Excelente
178 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful staff
26 de julho de 2023
Resposta da GO Outdoors - St Helens (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Friendly helpful and knowledgeable staff
5 de agosto de 2023
Resposta da GO Outdoors - St Helens (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff members
4 de agosto de 2023
I gave this score only because after i picked up my order i still was receiving messages to pick up my order …
I gave this score only because I haven't worn this product yet.
I did keep getting messages to tell me to pick my order up after I picked it up
3 de agosto de 2023
Resposta da GO Outdoors - St Helens (Express)
Hi Eileen,
Your review has been greatly appreciated.
I am sorry to hear that you were still receiving messages to collect your order.
If you want us to investigate this further, please contact us at onlinereviews@gooutdoors.co.uk
Please include your reference TP38580 within the subject and contents, followed by your order number, full name and billing address including postcode.
Regards,
Moahmed,
GO Outdoors Online Review Team.
Good quality and staff always super helpful
Regular shopper at Go Outdoors but this was a quick flying visit due to camping in Wales in a leaky tent with rain forecast!
Nipped in to the shop and the member of staff (Owen) was great. I explained what I needed (tent reproofing) and found me what I was looking for straight away.
Always a pleasure.
29 de julho de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Very helpful and knowledgeable gave me…
Very helpful and knowledgeable gave me an excellent service would definitely recommend I was served by Liam
20 de julho de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Got exactly what I wanted at a good…
Got exactly what I wanted at a good price. The young girl who served me Stacey was so friendly and such a lovely person.
20 de julho de 2023
Opinião espontânea
Broken coolbox
I rang the St Helens store as our cool box had broken, they were most helpful and said they had one in stock. I went to the store and was served by a young lady called Louise who helped with the process of renewing my membership. A pleasant shopping experience served by a thoroughly professional member of staff.
2 de julho de 2023
Resposta da GO Outdoors - St Helens (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent staff in St Helens & Wigan
I went into the St Helens branch for walking boots (on offer), sadly they didn’t have my size, so Stacey kindly called the larger Wigan branch, who set the required size to one side.
The staff were again very helpful the following day in Wigan, where I bought the pair on special offer plus another pair of walking shoes.
7 de julho de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great staff in St Helens
I called in today to purchase something from your latest mailing. I was greeted by Stacey who is a great asset to your company. She was very cheerful and professional at all times providing an outstanding service.
20 de junho de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Owen was excellent
Owen was excellent. Very helpful and we will certainly return.
11 de junho de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I am just wanting to thank the staff…
I am just wanting to thank the staff for this morning. I was unsure if the bergahus t shirt was the right fit. The staff helped me find the right one. Thank you and I will be back.
12 de junho de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service
Lovely little store, always offers fantastic service! All staff are amazing and a credit to the company
6 de junho de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Lots of help and advice from your…
Lots of help and advice from your friendly team, am very happy with my perchance
5 de junho de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great shopping experience
Popped in today and found a fleece that I hadn't been able to find in any other local shop. Owen went above and beyond as a friendly, helpful member of staff.
4 de junho de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great offers on walking shoes and…
Great offers on walking shoes and rucksacks
Thanks Stacey for excellent customer service.
1 de junho de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Owen was such a lovely sales assistant
Owen was such a lovely sales assistant so very helpful and friendly made such a lovely change to have this level of customer service in St. Helens
31 de maio de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Shop here regularly and everytime the…
Shop here regularly and everytime the young girl stacey is in, always very helpful and polite can't do enough for you. A very genuine and helpful person in a town where there's not that many.
Gladly keep shopping here for my clothes and other bits. Cheers
25 de maio de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service from Owen
Excellent service from Owen, really helpful.
31 de maio de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Really helpful professional service.
Really helpful experience with a return item today. Megan handled and resolved the issue professionally and with courtesy. Thank you
30 de maio de 2023
Opinião espontânea
Resposta da GO Outdoors - St Helens (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.