We were told in store that only High Street stores Price Match! These boots were significantly less expensive online so we left your Stafford store without purchasing anything. We have never been info... Ver mais
A empresa respondeu
Localização
Alterar localização11-12 Gaolgate Street, ST16 2BG Stafford, Staffordshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Visited the Stafford store a few weeks ago seeking some walking boots. I have had real problems securing the right pair with my plantar fasciitis and tendonitis. Rachel was superb. Using her own podia... Ver mais
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Immediately made to feel welcome without being pushy. Couldn't help me enough. Their products are very good quality and we've had various coats and boots from them. Also if you become a member there a... Ver mais
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Store assistant gave really useful and helpful advice on foot care. Recommended socks, tried them and instant relief, along with Compeed, made the day so much more bearable. Blisters all healed and so... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Stafford (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
11-12 Gaolgate Street, ST16 2BG, Stafford, Staffordshire, Reino Unido
- 01785 336397
4,8
Excelente
255 opiniões
Pede aos clientes que escrevam opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Walking Boots
Walking Boots
I went to get some new walking boots a good selection to look at the young lady came to get the size I needed.she was very helpful easy to talk to her name Karen really nice lady .
Thank you Karen.
7 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Karen was very knowledgeable and…
Karen was very knowledgeable and assisted in purchasing 2 different rucksacks for various uses and renewed our membership as it had lapsed.
6 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service from Karen…
Great service from Karen as we shopped in store today,very friendly and helpful.
6 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Fantastic customer service from Karen
Fantastic customer service from Karen!!!
Top class
6 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Thank you to Karen at Stafford Express…
Thank you to Karen at Stafford Express for assisting us today with the purchase of a small picnic table. The item was not on display but Karen soon located the item and completed the sale in a friendly manner, I also renewed my membership for the next year. Well done Stafford GoOutdoors.
6 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We where served by Karen today and she…
We where served by Karen today and she was absolutely perfect, informative and helpful. Thanks
5 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Stafford (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Rose was very helpful and patient.
Rose was very helpful and patient.
1 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
On Sunday Tracy served me,she was very…
On Sunday Tracy served me,she was very helpful.Nice and polite.
30 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service in Stafford
I was served by Karen today as I was looking to buy a new pair of walking trainers. She was extremely helpful and her product knowledge was excellent. I will certainly be returning to Go Outdoors.
28 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
The Assistants/Sales - Tracy was very knowledgeable
We were helped by Tracy in the shop. Didn’t really know what sort of style of boots we needed however she was very knowledgeable.
Much appreciated
22 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Friendly and good experience
I'm planning a long walk and needed lots of accessories. Liv and Tracy were extremely helpful and knowledgeable. They were friendly and helpful and I shall definitely return to Stafford Go Outdoors.
Thank you 😊
15 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Clean & tidy
Clean & tidy, fantastic service from Tracy, really helped finding what we were after.
22 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Tracey was very friendly and welcoming
Tracey was very friendly and welcoming
Amazing worker
22 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Excellent store
Small store but packed full of stock. Store was clean and organised with excellent staff. Served by Tracy who was knowledgeable and friendly. Would definitely visit again when in Stafford.
15 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Lovely experience
Very clean store and extremely helpful staffs members I was 𝘀𝗲𝗿𝘃𝗲𝗱 𝗯𝘆 𝗿𝗼𝘀𝗲 she was extremely helpful and kind she was also a great person to talk to about walking boots .i had a lovely experience I would 100% recomed this store to anyone!
21 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Good customer service.
Very helpful and polite. Served by Rachel.
20 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
The staff were lovely especially Karen…
The staff were lovely especially Karen who advised me to become a member and therefore save £20. Also I received a voucher for £5 off my next purchase.
19 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great shop that is well stocked
Great shop that is well stocked. Assistant Karen was very helpful and informative in choosing the right footwear.
19 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Popped into store at the weekend to…
Popped into store at the weekend to have a browse for some sunglasses for an upcoming holiday.
Team member Rachel was very helpful and we left with not only a great pair of sunglasses but some great mid layer fleeces.
Will definatley return to store
16 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Stafford (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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