Looking at Seat Boxes to upgrade my old one. Brett at Stockport branch was really helpful. Very knowledgeable about different brands. Took the time to open some out to demonstrate. Explained additiona... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Looking at Seat Boxes to upgrade my old one. Brett at Stockport branch was really helpful. Very knowledgeable about different brands. Took the time to open some out to demonstrate. Explained additiona... Ver mais
A empresa respondeu
We visited the Stockport store to buy boots and clothing for a forthcoming trek. I managed to purchase everything i needed and I was helped by several members of staff who were helpful and knowledgea... Ver mais
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Served by Ted. Returned a coat as I found it cheaper on the brand’s own website, Ted was really helpful and assisted in refunding the discount. Quick service and no issues, great customer service.
A empresa respondeu
Fabulous customer service from Manager John and cashier Lorna W. I had a complicated issue with a gift card but they resolved it in a way that exceeded my expectation and couldn’t have been more prof... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Stockport Road, SK3 0TQ, Stockport, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Knowledge of the manager when choosing new walking shoes and very helpful cashier, thankyou Lorna W.

Resposta da GO Outdoors - Stockport
Lorna W was brilliant. Thanks for your help and advice.

Resposta da GO Outdoors - Stockport
Had to order next size it came in the scythe next day brilliant

Resposta da GO Outdoors - Stockport
I ordered 10 items online, none of them were in stock in any store so I guessed that they were coming from a central warehouse. My tracking didn't change at all from stating "preparing your order"
After 9 days I decided to telephone my local chosen collection store. The staff said that they had the order but maybe only part of it and it would be best to call to collect but check the contents of the parcel. When I got to the store I was told that only 8 items had arrived and 2 were still to be delivered, I was advised to wait a few days and phone in. 8 items were in one bag and when I was checking the contents I was given a second bag that had been found on the shelf. This second bag had the two items that were supposedly still being delivered. The member of staff told me both bags must have been at the store for a few days. The tracking of the goods totally failed and it actually still states "preparing your order"
GO Outdoors is my fave store but maybe next time I will only order goods that are in stock in store

Resposta da GO Outdoors - Stockport
Great staff fabulous selection! And usually Very well priced

Resposta da GO Outdoors - Stockport
Loads of selection. We ended up buying all sorts from socks, T-shirts, 12l flat bottles and more. All the choices provided good solutions and Ted on the till was a total sweetie sorting out everything really easily.

Resposta da GO Outdoors - Stockport
Served by Jamie yesterday who went out his way to find a solution to a billing issue I had encountered…

Resposta da GO Outdoors - Stockport
Served by Ted. Returned a coat as I found it cheaper on the brand’s own website, Ted was really helpful and assisted in refunding the discount. Quick service and no issues, great customer service.

Resposta da GO Outdoors - Stockport
Ordered item online and collected in-store very happy with the jacket and customer service from Go Outdoors - will keep an eye on other outdoors offers. Thanks

Resposta da GO Outdoors - Stockport
My wife and l were buying new walking boots. The staff were excellent and provided useful, practical information which helped purchase the boots that best suited our needs

Resposta da GO Outdoors - Stockport
You had what I needed in store, your staff member Lorna W was a great help polite and professional she ensured I had a very pleasant visit

Resposta da GO Outdoors - Stockport
Fabulous customer service from Manager John and cashier Lorna W. I had a complicated issue with a gift card but they resolved it in a way that exceeded my expectation and couldn’t have been more professional or friendly.
Initial email contact with customer services (Kiran) was also handled exceptionally well. They really did appreciate me as a customer. Thank you.

Resposta da GO Outdoors - Stockport
Great service by the staff oliver helped me out alot and I am very happy that he picked out the gear I need great customer service thank you

Resposta da GO Outdoors - Stockport
I received excellent customer service from Oliver in the Stockport branch. He was attentive, knowledgeable and very helpful - my sincere thanks to him. I purchased several items today, including an inflatable shelter plus some outdoor clothing - I know I can trust Go Outdoors to supply quality products at great prices - thank you, James.

Resposta da GO Outdoors - Stockport
Your website showed the product in store. Fortunately I rang to check before travelling
Good job I did as it wasn’t. So purchased online. Very pleased with price, product and delivery. But would have liked to have tried them on. Hence one star deduction

Resposta da GO Outdoors - Stockport
Found what I needed. Lorna on the checkout was very helpful.
Thank you

Resposta da GO Outdoors - Stockport
Marcus in the bike department could not have been more helpful or professional
Thank you Marcus!!!

Resposta da GO Outdoors - Stockport

Resposta da GO Outdoors - Stockport
Staff were helpful and efficient.

Resposta da GO Outdoors - Stockport
It was an easy process. Simply ordered online and called to the store to pick up. It was to replace an OEX sleeping bag that did ifell apart after a wash.

Resposta da GO Outdoors - Stockport
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.