Great staff such as penny and this other lady but I dont know her name both of them always looking out for our best interest. great help finding clothes for the other lady especially considering she h... Ver mais
A empresa respondeu
Fox Valley Retail Park, S36 2AB Stocksbridge, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great staff such as penny and this other lady but I dont know her name both of them always looking out for our best interest. great help finding clothes for the other lady especially considering she h... Ver mais
A empresa respondeu
I was visiting the area and desperately needed new Hiking boots, but I had trouble deciding on the right pair. The staff member - Heidi - spent a lot of time with me going through my options, and also... Ver mais
A empresa respondeu
Went in today looking for a new pair of walking boots and couldn't have asked for better help. Steve was absolutely brilliant – so friendly, welcoming and really took the time to ask about what I... Ver mais
A empresa respondeu
Well stocked tent show room which took the guess work out of the buying process. We didn’t buy in-store as we wanted to discuss the best product for us at home. We ordered the tent and membership car... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Fox Valley Retail Park, S36 2AB, Stocksbridge, Reino Unido
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Brilliant service from Andy when purchasing hiking boots.
Nothing too much trouble

Resposta da GO Outdoors - Stocksbridge
Served by Andy today , Very helpful with new walking boots , Great customer care

Resposta da GO Outdoors - Stocksbridge
When i went upstairs at the Fox Valley store Phil was extremely helpful and had a friendly rapport. I purchased the shies i was looking at. Downstairs at the till the great service continued with Eleanor. She was also very friendly and helpful. She was also very patient. 5 star rating

Resposta da GO Outdoors - Stocksbridge
Great staff such as penny and this other lady but I dont know her name both of them always looking out for our best interest. great help finding clothes for the other lady especially considering she had only just started recently at her job. and full dedication for both of them. They were both really kind too.

Resposta da GO Outdoors - Stocksbridge
We were looking for a particular Rab coat and a lovely lady called Sue helped us to locate the correct size by checking stock and then fetching it for us. What a delight to speak to someone who seems to enjoy their job and is happy to help !! Thank you Sue

Resposta da GO Outdoors - Stocksbridge
Went in today looking for a new pair of walking boots and couldn't have asked for better help. Steve was absolutely brilliant – so friendly, welcoming and really took the time to ask about what I needed, the type of walking I do and any fit concerns I had.
He didn't just push the most expensive pair; he listened properly, brought out different options, explained the differences between them, and made sure I got the right size and support. It felt like he genuinely cared about getting it right for me, not just making a sale. Great advice, really patient, and such a pleasant attitude – exactly what helpful customer service should be.
Left with boots I feel really confident about. Thanks so much Steve, and Go Outdoors Stockbridge – will definitely be coming back! 😊

Resposta da GO Outdoors - Stocksbridge
I was visiting the area and desperately needed new Hiking boots, but I had trouble deciding on the right pair. The staff member - Heidi - spent a lot of time with me going through my options, and also supported me the following day when I returned having had some time to consider the options. Heidi was exceptionally knowledgeable and helpful. She went well above and beyond to support me, despite me taking a long time, she was very patient and I never felt pressured. 2 other staff members also kindly offered their insight; each one of them were very friendly. I'm pleased with my purchase and the service I received from this store, thanks to the staff.

Resposta da GO Outdoors - Stocksbridge
Phil, who served us, was extremely helpful and knowledgeable about the leather walking boot I was purchasing.
He was friendly and polite.

Resposta da GO Outdoors - Stocksbridge
Well stocked tent show room which took the guess work out of the buying process. We didn’t buy in-store as we wanted to discuss the best product for us at home. We ordered the tent and membership card online for click and collect. The collection was straight forward apart from when we wanted to buy something else while in the store where we was told
We couldn’t use our members card as it was too soon….. but we could order the items online and collect them later.

Resposta da GO Outdoors - Stocksbridge
Staff are always amazing. Always helpful and friendly. Served by Lauren / Eleanor today. A few weeks ago I was helped with a climbing helmet by the manger who was very knowledgeable and happy to chat.

Resposta da GO Outdoors - Stocksbridge
Excellent service from penny and pat
Most helpful and reliable advice given by both

Resposta da GO Outdoors - Stocksbridge
Steve is an asset to your store. He was extremely friendly knowledgeable and patient especially when we were trying lots of boots. He also told us about special offers in store. 10 out of 10 for Steve and thank you.

Resposta da GO Outdoors - Stocksbridge
Go Outdoors Stockbridge is probably about 30 minutes drive from my location, but it is such worth a trip. The staff here are so helpful and are always extremely professional and friendly. I would like to say thank you to Anna specifically, I met Anna early 2025, from speaking to her in the store on numerous occasions she has always helped me and goes above and beyond to help. You are a credit Anna, I hope you see this. Thank you for all of your efforts and customer service, you are an amazing person. Слава Україні! 🇺🇦
T

Resposta da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge
Great variety of products so we can always find exactly what we need. Penny was really helpful with suggestions for what I might need for my first multi-day walking expedition, I even returned later on to buy something else after thinking it over. My first choice for outdoor gear in my area thanks to the lovely team.

Resposta da GO Outdoors - Stocksbridge
The internet was down when I called for my order. They explained they were unable to take payment, stated that I’d already paid but unfortunately not able to scan.
Rang Customer Service and explained I just needed to collect, wasn’t local and would be a 66 mile round trip to return.
Lady at customer services rang the shop to see if they could help.
Shop staff agreed to let me have my coat, took a photo of my paperwork and woohoo 🎉 I got my coat
Thank goodness common sense prevailed.
Very happy - thanks to those that made it happen

Resposta da GO Outdoors - Stocksbridge
Friendly and helpful staff. Penny was very informative and helpful.

Resposta da GO Outdoors - Stocksbridge
Really well stocked shop.
Great service. Was looked after very well great advice to get exactly what I needed.
Staff are extremely helpful and friendly.
Emma & lauren.
Thankyou.

Resposta da GO Outdoors - Stocksbridge
Today I was helped by a lovely lady called Jo , she went above and beyond to help me find the right jacket for my needs in my budget . Jo is so knowledgeable and gave great advice . I’m very indecisive and she was kind and patient plus we also had a giggle . Jo you are a star 🌟
Thank you for your help !
Also the guys at the checkout were friendly and helpful too explaining how to get a lifetime warranty for my purchase .
I’ll definitely be back !
Rachel

Resposta da GO Outdoors - Stocksbridge
Well laid out store with what you need and helpful staff

Resposta da GO Outdoors - Stocksbridge
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