GO Outdoors - Stocksbridge Opiniões 

1910
•
TrustScore: 5 em 5

4,8

Fox Valley Retail Park, S36 2AB Stocksbridge, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great staff such as penny and this other lady but I dont know her name both of them always looking out for our best interest. great help finding clothes for the other lady especially considering she h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was visiting the area and desperately needed new Hiking boots, but I had trouble deciding on the right pair. The staff member - Heidi - spent a lot of time with me going through my options, and also... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went in today looking for a new pair of walking boots and couldn't have asked for better help. Steve was absolutely brilliant – so friendly, welcoming and really took the time to ask about what I... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Well stocked tent show room which took the guess work out of the buying process. We didn’t buy in-store as we wanted to discuss the best product for us at home. We ordered the tent and membership car... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Clube de escalada
  4. Loja de artigos de corrida
  5. Loja de bicicletas
  6. Loja de roupa desportiva
  7. Passeios a cavalo

Sobre GO Outdoors - Stocksbridge

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Fox Valley Retail Park, S36 2AB, Stocksbridge, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1910)

36 823 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Brilliant service from Andy when…

Brilliant service from Andy when purchasing hiking boots.
Nothing too much trouble

25 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Served by Andy today

Served by Andy today , Very helpful with new walking boots , Great customer care

25 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

When i went upstairs at the Fox Valley…

When i went upstairs at the Fox Valley store Phil was extremely helpful and had a friendly rapport. I purchased the shies i was looking at. Downstairs at the till the great service continued with Eleanor. She was also very friendly and helpful. She was also very patient. 5 star rating

19 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Both of these staff were great: Penny and the other women blond hair was at work on monday about 5 30 till 6ish

Great staff such as penny and this other lady but I dont know her name both of them always looking out for our best interest. great help finding clothes for the other lady especially considering she had only just started recently at her job. and full dedication for both of them. They were both really kind too.

19 de outubro de 2026
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logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We were looking for a particular Rab…

We were looking for a particular Rab coat and a lovely lady called Sue helped us to locate the correct size by checking stock and then fetching it for us. What a delight to speak to someone who seems to enjoy their job and is happy to help !! Thank you Sue

18 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service at Go Outdoors Stockbridge

Went in today looking for a new pair of walking boots and couldn't have asked for better help. Steve was absolutely brilliant – so friendly, welcoming and really took the time to ask about what I needed, the type of walking I do and any fit concerns I had.

He didn't just push the most expensive pair; he listened properly, brought out different options, explained the differences between them, and made sure I got the right size and support. It felt like he genuinely cared about getting it right for me, not just making a sale. Great advice, really patient, and such a pleasant attitude – exactly what helpful customer service should be.

Left with boots I feel really confident about. Thanks so much Steve, and Go Outdoors Stockbridge – will definitely be coming back! 😊

18 de outubro de 2026
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logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very helpful and friendly staff

I was visiting the area and desperately needed new Hiking boots, but I had trouble deciding on the right pair. The staff member - Heidi - spent a lot of time with me going through my options, and also supported me the following day when I returned having had some time to consider the options. Heidi was exceptionally knowledgeable and helpful. She went well above and beyond to support me, despite me taking a long time, she was very patient and I never felt pressured. 2 other staff members also kindly offered their insight; each one of them were very friendly. I'm pleased with my purchase and the service I received from this store, thanks to the staff.

26 de setembro de 2026
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logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Phil

Phil, who served us, was extremely helpful and knowledgeable about the leather walking boot I was purchasing.
He was friendly and polite.

7 de outubro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 4 em 5 estrelas

Great value as usual.

Well stocked tent show room which took the guess work out of the buying process. We didn’t buy in-store as we wanted to discuss the best product for us at home. We ordered the tent and membership card online for click and collect. The collection was straight forward apart from when we wanted to buy something else while in the store where we was told
We couldn’t use our members card as it was too soon….. but we could order the items online and collect them later.

19 de setembro de 2026
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Staff are always amazing

Staff are always amazing. Always helpful and friendly. Served by Lauren / Eleanor today. A few weeks ago I was helped with a climbing helmet by the manger who was very knowledgeable and happy to chat.

26 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent service from penny and pat

Excellent service from penny and pat
Most helpful and reliable advice given by both

22 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Steve is an asset to your store

Steve is an asset to your store. He was extremely friendly knowledgeable and patient especially when we were trying lots of boots. He also told us about special offers in store. 10 out of 10 for Steve and thank you.

20 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Go Outdoors Stocksbridge - Anna

Go Outdoors Stockbridge is probably about 30 minutes drive from my location, but it is such worth a trip. The staff here are so helpful and are always extremely professional and friendly. I would like to say thank you to Anna specifically, I met Anna early 2025, from speaking to her in the store on numerous occasions she has always helped me and goes above and beyond to help. You are a credit Anna, I hope you see this. Thank you for all of your efforts and customer service, you are an amazing person. Слава Україні! 🇺🇦
T

19 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Prompt service

Prompt service. Well organised.

17 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great variety of products so we can…

Great variety of products so we can always find exactly what we need. Penny was really helpful with suggestions for what I might need for my first multi-day walking expedition, I even returned later on to buy something else after thinking it over. My first choice for outdoor gear in my area thanks to the lovely team.

16 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Common sense prevails

The internet was down when I called for my order. They explained they were unable to take payment, stated that I’d already paid but unfortunately not able to scan.

Rang Customer Service and explained I just needed to collect, wasn’t local and would be a 66 mile round trip to return.
Lady at customer services rang the shop to see if they could help.

Shop staff agreed to let me have my coat, took a photo of my paperwork and woohoo 🎉 I got my coat

Thank goodness common sense prevailed.
Very happy - thanks to those that made it happen

31 de agosto de 2026
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Friendly and helpful staff

Friendly and helpful staff. Penny was very informative and helpful.

9 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Really well stocked shop

Really well stocked shop.
Great service. Was looked after very well great advice to get exactly what I needed.
Staff are extremely helpful and friendly.
Emma & lauren.
Thankyou.

5 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Jo … what a star 🌟!

Today I was helped by a lovely lady called Jo , she went above and beyond to help me find the right jacket for my needs in my budget . Jo is so knowledgeable and gave great advice . I’m very indecisive and she was kind and patient plus we also had a giggle . Jo you are a star 🌟
Thank you for your help !
Also the guys at the checkout were friendly and helpful too explaining how to get a lifetime warranty for my purchase .
I’ll definitely be back !
Rachel

2 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Well laid out store with what you need…

Well laid out store with what you need and helpful staff

1 de setembro de 2026
Opinião espontânea
logótipo da GO Outdoors - Stocksbridge

Resposta da GO Outdoors - Stocksbridge

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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