The young gentleman that advised and served us on Saturday went above and beyond. We purchased a Freedom 700xl air nite tent. I would recommend this young gentleman and we always go to him
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
On line shopping ok . But issue with price charged , did not charge member price and no details that a call has to be made to add card details. 1.5 hours waiting to have call answered as AI not able t... Ver mais
A empresa respondeu
Firstly, plenty of stock in store, I had absolutely no trouble locating what I was visiting for. Secondly huge thanks to Rob in the fishing section for not only finding the specific rod I was lookin... Ver mais
A empresa respondeu
What superstars Ceri & Helen were today. Initially started as a phone query with Ceri about vegan food & ended up collecting at store with Helen. Both of whom couldn’t have been more helpful, patient,... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Swindon
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Ocotal Way, County Road, SN1 2EJ, Swindon, Reino Unido
- 01793 236758
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Walking poles
Darren was a really great help when I was choosing my first pair of walking poles. I felt really confident I'd made the best choice.
4 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Fantastic experience and great service
Fantastic experience and great service. Shout out to Bella who was super friendly and polite
6 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Rob was very helpful in the purchase of…
Rob was very helpful in the purchase of the all kit we need for our two son’s DofE expedition.
28 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I found what I needed but asked staff…
I found what I needed but asked staff on hand for the next size shoe up very efficient and Amy working on the till was very helpful and friendly
4 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Went for DofE clothing and equipment
Went for DofE clothing and equipment. Michelle at the Swindon store and Bill at the checkout were extremely helpful and made sure we had everything we needed. Really kind and helpful.
2 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Particular mention to Lewis and Swindon team!
Particular mention to our customer service received by Lewis! Our little one fell in the car park grazing his knees and he was there to help straight away with plasters. And was around to help us find all the gear we were looking for. All team very friendly and helpful, Thank you!
4 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great Service
Went in to buy some new walking boots today and served by Darren - he was very helpful and endlessly patient, thank you.
Had our dog with us too and everyone was kind and friendly to her too - thanks for the treats!
3 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I had a great shopping experience at Go…
I had a great shopping experience at Go Outdoors this past Bank Holiday Friday! My wife was meticulously choosing a new pair of expensive boots, and we were fortunate to be assisted by Darren. Despite being incredibly busy, he was friendly and considerate, making us feel valued and never rushed. His patience and attentiveness stood out, even as he juggled multiple customers. We're so grateful for his help and will definitely be returning. All staff also made our doggo feel welcomed at all times as well. Five stars all the way!
3 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Rob was very friendly and helpful.
30 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Smiley, knowledgeable staff
The store was easy to navigate, had a good selection of products (we were looking for rain gear and water proof shoes), and super friendly - and knowledgeable - staff. Special shout out to Sophia, whose service went above and beyond what one would expect. Thank you!
3 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service from Rob today in…
Fantastic service from Rob today in fishing republic
3 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Fantastic Service from Rob today in the…
Fantastic Service from Rob today in the fishing section of the store , he help myself and my daughter with all the equipment we required and he even gave us a helping hand carrying it to the exit.. Thank you Rob ..
3 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from Rob
Excellent customer service from Rob . Polite, helpful and very informative
3 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great help from Sophia and very warm…
Great help from Sophia and very warm and friendly.Outstanding service.
3 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
What a brilliant store
What a brilliant store! EVERYTHING a person could need. High msrks on customer service - Lewis went over and above the call of duty in the men's boots.
3 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Good store and good service
Good store and good service from Francisco. Go outdoors swindon
2 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Swindon
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent service
I was served by Alice. I asked her to find an item which I had looked for but been unsuccessful. She went off and came back swiftly. Thank you
31 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Lewis was great at helping us pick out…
Lewis was great at helping us pick out our first ever pair of hiking boots! Went above and beyond to make sure we had the perfect fit, and ran backwards and forwards without complaint to help us find th right pair. We really appreciate his help and can’t wait to try them out!
1 de abril de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
The two male staff members who helped…
The two male staff members who helped my purchase Merrell Moab3 walking shoes yesterday were very helpful and pleasant to deal with. I was particularly impressed by the gentleman at the tills who clocked on at 1255 five minutes before he was due to start because he saw a small queue developing.
31 de março de 2026
Opinião espontânea
Resposta da GO Outdoors - Swindon
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
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