GO Outdoors - Swindon Opiniões 

3413
TrustScore: 5 em 5

4,8

Ocotal Way, County Road, SN1 2EJ Swindon, GB


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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

The jacket itself is brilliant, It packs down easily, breathes well, and delivers exactly what you’d expect from Montane. ​The buying process, however, was a complete shambles. After checking local... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amy was so patient and helpful when I bought my riding gear today. She offered great advice and thoughtful suggestions, making the whole experience a pleasure. Fantastic service. Thank you, Amy!

A empresa respondeu

Classificada 5 em 5 estrelas

A big thank you to Eliza who was very helpful, kind and reliable; in helping me secure walking trousers and a tent. Swindon GO, great store with friendly staff that are always happy to help.

A empresa respondeu

Classificada 5 em 5 estrelas

Firstly, plenty of stock in store, I had absolutely no trouble locating what I was visiting for. Secondly huge thanks to Rob in the fishing section for not only finding the specific rod I was lookin... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. Loja de roupa desportiva
  3. Loja de bicicletas
  4. Clube de escalada
  5. Passeios a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Swindon

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Ocotal Way, County Road, SN1 2EJ, Swindon, Reino Unido

  • 01793 236758

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(3413)

35 238 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service

Excellent service, I had an issue with a faulty product and the team Alice & Tom took great care of me..
Thank you Alice for making the whole process, quick, simple and easy.

16 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

First class fishing section

Firstly, plenty of stock in store, I had absolutely no trouble locating what I was visiting for. Secondly huge thanks to Rob in the fishing section for not only finding the specific rod I was looking for but also gave me a heads up on was in the summer sale !

Thanks Rob, no doubt I’ll be in again in the near future for more fishing supplies

20 de agosto de 2026
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logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Both connor and Alice were great

Both connor and Alice were great, they gave us good service and agreed with out tent issue. Very efficient and apologetic. We will definitely come again to improve our camping experience and equipment with you.
Again many thanks 😊 A*

19 de agosto de 2026
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logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Thank you for your help

Thank you for your help - Alice and Rob. You guys were great!

17 de agosto de 2026
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logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Darren was charming

Darren was charming, helpful and knowledgeable. Given we were slightly unclear, he gave us direction to make a decision - thank you.

17 de agosto de 2026
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logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Darren was top quality amazing advice…

Darren was top quality amazing advice and such a nice guy as well! 👏👏👏👏

17 de agosto de 2026
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logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We came in looking for fishing gear and…

We came in looking for fishing gear and found everything we needed. Bill didn’t just recommended expensive or items we don’t require at the moment but helped us pick exactly what is necessary for beginners. Will definitely shop there again and I recommend this store.

15 de agosto de 2026
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Resposta da GO Outdoors - Swindon

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Online ordering great and they keep you…

Online ordering great and they keep you updated on your order . And the courier they use for delivery is fantastic . This is the 2nd delivery we have had from them and can't fault .

8 de agosto de 2026
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Resposta da GO Outdoors - Swindon

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very efficient

Very efficient, helpful and courteos staff and a wide range of choice of goods

31 de julho de 2026
logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Thanks to Michelle and Carol for…

Thanks to Michelle and Carol for looking after me so well today on my visit to your Swindon store.

12 de agosto de 2026
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logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Amazing customer service and great staff

The customer service was excellent and the staff were outstanding my family and I go there quite often as we’re a outdoor family and this was the first time we used click and collect and it was flawless fast picking although we weren’t able to get one of our items we were refunded quickly and without any issue

4 de agosto de 2026
logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We had such a fantastic experience with…

We had such a fantastic experience with Morgan. We initially contacted the store by phone as we were struggling to find a particular tent that had been out of stock locally. Morgan was incredibly helpful from the very first conversation and went out of his way to help us, including holding the item for us.

We then drove an hour to the store, and Morgan actually recognised our voices when we arrived! He immediately came over and helped us get the item we had reserved. He was then able to help us put together a bundle and made the whole process incredibly easy.

Nothing was too much trouble for Morgan, and his customer service was exceptional. He was friendly, knowledgeable, patient and genuinely seemed to want to make sure we got exactly what we needed.

It’s not often you come across someone who goes so far above and beyond, and Morgan really did. He is a credit to the store and deserves recognition for the fantastic service he provided. Thank you, Morgan! ⭐⭐⭐⭐⭐

11 de agosto de 2026
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Resposta da GO Outdoors - Swindon

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Staff were very helpful

Staff were very helpful, had to ask several members of staff today at different sections of the store, all were knowledgeable about where to find products and were happy to help me. A smile goes a long way!

11 de agosto de 2026
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logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great ride on the horse simulator with…

Great ride on the horse simulator with Amelie. I'm surprised more people don't use this - it's great value and very educational for people returning to riding or wanting to improve skills

10 de agosto de 2026
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logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Rob from the fishing session was great…

Rob from the fishing session was great I visited as a beginner to fishing and he helped kit me out and went the extra yard in terms of offering advice.

6 de agosto de 2026
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logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Exceptional Service from Shelby…

⭐⭐⭐⭐⭐ Exceptional Service from Shelby and Jo at GO Outdoors!I had a fantastic experience visiting the store today while looking for a family tent.I want to say a huge thank you to Shelby for being incredibly patient with me. She spent so much time answering all my detailed questions and made me feel completely valued as a customer—it was a really great shopping experience.I also want to highly commend Jo, who gave me brilliant, expert advice about the tent specifications and took the time to clearly explain exactly how to pitch and put it together.Even though the Berghaus Adhara 500 was out of stock today, the outstanding service from Shelby and Jo means I will definitely be returning tomorrow to check the new delivery. They are a credit to your team!

10 de agosto de 2026
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logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

We visited the Swindon branch on 2nd…

We visited the Swindon branch on 2nd August. We had a look around the store before Julie helped us with our purchase which she was very helpful and polite. Will visit this store again.

2 de agosto de 2026
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logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Exceptional service

We visited Go Outdoors on Wednesday 5th August and was very pleased with the experience. Shelby and Bill provided exceptional assistance, and we were made to feel thoroughly valued throughout our visit. All the items we required were purchased smoothly and without difficulty. I would have no hesitation in highly recommending the Swindon branch of Go Outdoors.

5 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Very helpful friendly staff once again…

Very helpful friendly staff once again helping me with my bulk buy. Thank you Julie and Ceri from Go Outdoors Swindon.

5 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great service great prices will use…

Great service great prices will use again

20 de julho de 2026
logótipo da GO Outdoors - Swindon

Resposta da GO Outdoors - Swindon

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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