Matt helped me a lot, if it wasn’t For His advice I wouldn’t have had the confidence to buy the Walking boots. Very helpful on the sizing, as always I worry with Boots as to whether they’re gonna rub... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit H, Ventura Retail Park, B78 3JD Tamworth, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Member of staff was there immediately at the collection point They were so polite, genuinely cheerful and couldn't do enough. A credit to your company. On the negative side, the store is very brig... Ver mais
A empresa respondeu
My favourite outdoors shop, love going in for a look around. The staff in the Tamworth shop are always helpful and polite. I haven’t had many problems with online orders except for one where I ordere... Ver mais
A empresa respondeu
Great customer service! The assistant, Jacob, was a great help with getting footwear to trying, even suggesting a different style which I ended up buying. Great help right to the end as he offered to... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Tamworth
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Unit H, Ventura Retail Park, B78 3JD, Tamworth, England, Reino Unido
- 01827 218511
4,8
Excelente
463 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Can't praise Jess H enough
Can't praise Jess H enough, very polite and very helpful
7 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Staff very helpful
27 de agosto de 2026
Resposta da GO Outdoors - Tamworth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Matt helped me a lot
Matt helped me a lot, if it wasn’t For His advice I wouldn’t have had the confidence to buy the Walking boots. Very helpful on the sizing, as always I worry with Boots as to whether they’re gonna rub or not. They’ve turned out very well, thank you.
5 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Prompt and friendly service
5 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The service from Alan was amazing he…
The service from Alan was amazing he helped us so much and would recommend coming to GO OUTDOORs if you need anything to do with camping
4 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Tamworth
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Jessica in the Tamworth…
Jessica in the Tamworth store.was.absolutely fantastic today. Went out of her way to help me and my son. She is a champion for.you and should be recognized a fantastic by you.
1 de setembro de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great young member of staff helped us…
Great young member of staff helped us out
29 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great shopping experience
Found exactly what I needed thanks to such helpful staff. Lovely and open store to be able to browse.
Special mention to Joe G and Jess H who helped with my visit today.
26 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
No goods no refund
I was told my delivery would be instore on the friday. It wasnt. I requested a refund and still not received it! Poor customer service
11 de agosto de 2026
Resposta da GO Outdoors - Tamworth
Thank you for taking the time to leave a review.
We are very sorry that your order did not arrive in store as expected and that you did not receive any email updates regarding your refund request. We appreciate how frustrating this must have been and apologise for the lack of communication.
We can confirm that your refund has now been processed. Please note that it may take a few working days for the funds to appear back in your account, depending on your payment provider.
We regret that this experience did not meet the standards we aim to provide and appreciate you bringing this to our attention. We hope we will have the opportunity to assist you again in the future and provide a much better experience.
Kind Regards
GO Outdoors Customer Care.
Jacob and Alan were very helpful
Jacob and Alan were very helpful, smooth and easy transaction
23 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great customer service!
Great customer service! The assistant, Jacob, was a great help with getting footwear to trying, even suggesting a different style which I ended up buying. Great help right to the end as he offered to get a basket for us.
22 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Good range. Good service.
Good selection of walking shoes. Great service from Ioannis to find the right ones for me. Thank you. 👍
8 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Lovely staff at collection
Member of staff was there immediately at the collection point
They were so polite, genuinely cheerful and couldn't do enough. A credit to your company.
On the negative side, the store is very bright and open with no directions to the collection point on the ground floor. Overwhelming for anyone who is not neuro-positive.
Also the lift. An awful contraption. Like it was made by a student for a school science project! 😆😆
12 de agosto de 2026
Resposta da GO Outdoors - Tamworth
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Absolutely great service from Harley on…
Absolutely great service from Harley on walking shoes full of knowledge, very polite and extremely helpful. Thank you
24 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Exerlent service by member of staff matt
Exerlent service by member of staff matt
17 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Staff
Staff
Joe G & Jess H
Staff like these are a reason you shop in places like this, putting you first and nothing is to much, thank you to you both for all your help.
16 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Jess H was very good and was…
Jess H was very good and was knowledgeable about the five different pairs of walking boots I tried on before deciding which to buy!
16 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great Staff
Wanted to buy a pair of walking shoes. Matt was really helpful and discussed the benefits of choosing North Face Brand which really suited my needs.
12 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Tamworth
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Easy to order & pick up.
28 de julho de 2026
Resposta da GO Outdoors - Tamworth
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
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