We booked a last minute first time camping trip and Christine was like our personal shopper, kitting us out with all the essentials and some fun gadgets for the kids. Great experience
A empresa respondeu
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We booked a last minute first time camping trip and Christine was like our personal shopper, kitting us out with all the essentials and some fun gadgets for the kids. Great experience
A empresa respondeu
This is the best go outdoors shop in the north West very helpful staff always happy to help and always have smiles on there faces especially mandi nikki and Anthony
A empresa respondeu
We came in at around 7:20pm 17/08/26 and was looking at tents. We didn’t get his name but the lad who helped us was so nice and made sure we knew about the 4 for £2 with the tent. He has short hair an... Ver mais
A empresa respondeu
Visited the Wigan store 23/07/26 to purchase walking shoes with my autistic son. Big thank you to Mandi for her patience, brand and shoe fitting knowledge. It made the experience so much easier. Mand... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Wallgate, Caroline Street, WN3 4EL, Wigan, Reino Unido
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I bought a bicycle in the Wigan Go Outdoor. The shop assistants are very kind. The bicycle specialist, Paul is very expert, helpful and conscientious.
When I went to pick up my new bicycle I got unwell feeling in the store. He looked after me very conscientiously until my husband arrived.
Next day when I was able to pick up the bike he set up it perfectly.

Resposta da GO Outdoors - Wigan
Called today for walking shoes. Nikki on footwear was very pleasant and helpful. So much so I bought a pair. Best of all they had my size in stock. Very satisfied Terry B.

Resposta da GO Outdoors - Wigan
Nikki was very helpful and knowledgeable

Resposta da GO Outdoors - Wigan
I wasn’t looking forward to shopping today as I wasn’t sure what I wanted for camping and cooking.
I asked a member of staff for help, her name was Sue.
She was brilliant. She asked me a few simple questions about what ideas I had and what budget I had. She walked me through my options and guided me, helping me get stuff, she really helped me. She also advised me on other stuff that I had not considered, but I can see now that I really need.
Once I had a trolley full of the stuff that I needed, Sue then introduced me to Zhaleh at the checkout.
Zhaleh advised me how to get over £50 of discount, I am over the moon. Thank you to Sue and Zhaleh for making my shopping experience so enjoyable 🙏

Resposta da GO Outdoors - Wigan
Good range of items, with options for different prices ranges. The staff are always helpful and friendly. It would be helpful if the dressing rooms had chairs to test how clothes fit and to put your own clothes.

Resposta da GO Outdoors - Wigan
Today Mandi & Paul Looked after me, they were a huge help with my items and nothing was too much trouble. Great sense of humour and we had a good laugh which made the experience more relaxing and enjoyable. Really great colleagues and a true asset to the business. There was an item out of stock, which stopped me from being able to get the bundle with my tent which was disappointing although the staff did explain that there was a delivery missing which may have caused that issue. Will visit again once the items i need are restocked.

Resposta da GO Outdoors - Wigan
Service is amazing never had any issues in exchanging or returning items that weren't right fitting or slight damage staff always find the best deal and discounts suited for me or my partner

Resposta da GO Outdoors - Wigan
Yet again you are advertising products available in the store and you haven’t got them yet again , I was in the Wigan store 2wk ago looking at fishing rods and there was a rod made up of 2 entirely different rods it came from another store according to your staff

Resposta da GO Outdoors - Wigan
I was served today by a very helpful young man named Lucas, in the footwear department. He took the time to find the sandals I wanted and when they didn't have my size he explained my choices and checked out which other stores had my size. He then ordered them for me to be delivered to the Wigan store. Throughout the interaction Lucas was polite, well mannered and provided excellent customer service.

Resposta da GO Outdoors - Wigan
Served by Nikki today she was really helpful and gave 5star customer support when purchasing items out of stock in the store

Resposta da GO Outdoors - Wigan
Great help as usual from Chris P at the fishing department, always helpful and very friendly.
Would highly recommend 😊

Resposta da GO Outdoors - Wigan
Served by chris in fishing department very help and always friendly to customers

Resposta da GO Outdoors - Wigan
Was served by an extremely experienced sales person who was both helpful and courteous his name Chris P Wigan store.
He was very professional and nothing was too much trouble for him
Outstanding service
P .Farrell

Resposta da GO Outdoors - Wigan
In 1 word.... Mandi. She was so knowledgeable and she actually cared about what I was buying. Asking me all the right question. She made my whole experience lovely. Thank you Mandi.

Resposta da GO Outdoors - Wigan
The tent was a 2 man tent it would only fit one 7 years old in wot a load of bull this was a disaster weekend all because of go outdoors will not be going agen I have spent thousands in there never again ... Martin

Resposta da GO Outdoors - Wigan
Had what I needed and person who dealt with me was good

Resposta da GO Outdoors - Wigan
Christine was very helpful for me to meeto.biy my wife two summer dresses she loved them

Resposta da GO Outdoors - Wigan
Unbearable heat in the store need air con staff didn’t seem interested in helping apart from one older lady who helped me no toilet facilities working again been like this for weeks

Resposta da GO Outdoors - Wigan
Ordered stuff on line then they sent me email saying it was ready and when got there it wasn't and then I had to get different o e which was dearest a d guy who i spoken too was not very nice and speaker very loaded at .e as he was getting a angry with me because I said they should give me this item for same price as the other .and it was only 3 pounds for big company like go outdoors,

Resposta da GO Outdoors - Wigan
Chris was very passionate about his role and I saw him help out customers with a great level of customer service.

Resposta da GO Outdoors - Wigan
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