Shirley@2592 served me and was extremely helpful and friendly. I feel sorry for GO Outdoors staff having to explain the discount card to customers in their high street stores. Not so bad in the big wa... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoThe Shambles 7-8, WR1 2RF Worcester, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent and knowledgeable service from Nicola,all done with a cherry smile.26
A empresa respondeu
Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... Ver mais
A empresa respondeu
Shirley was incredible. Having tried on several styles of walking shoes, which she ensured fitted correctly or otherwise, I finally decided on Merrell Mohab 3 GTX. Going to the cash desk to pay, I... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Worcester (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
The Shambles 7-8, WR1 2RF, Worcester, England, Reino Unido
4,9
Excelente
429 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Informed and excellent staff. Thanks Shirley
Shirley@2592 could not have been more proactive and helpful. I had selected a rucksack and was wearing it, when she approached me suggesting that she helped me to adjust it so it fitted my height and frame properly. Using a weighted interior, she adjusted the height, straps and shoulders. I would never have known how adaptable the bag was without her and would not have known how to adjust the many straps to fit it perfectly. She also advised me on how to pack it for maximum comfort and ease of use.
She pointed out some useful accessories, which were not necessary for my immediate needs but would be useful in the future and was not at all pushy when I did not buy any. All in all, she was an excellent assistant, helpful and respectful - an asset to the store.
8 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
I visited the store today to purchase…
I visited the store today to purchase some hiking boots, and the sales associate was extremely helpful. She provided excellent assistance and ensured that the boots fit properly. Her name was Shirley
18 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Helpful staff
Helpful staff, with both purchases and occasionally refunds
6 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Knowledgeable and Kind Staff
Visited today and were served by the lovely Solace. They helped us find exactly what we were looking for and explained the membership cards/discounts for us. Very knowledgeable and gave us great advice for our upcoming trip, thank you so much :) Planning on coming back already to have another look around!
14 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Purchase of walking boits
Nicola at Worcester branch was helpful, attentive but not pushy. Good knowledge.
11 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
The advice and friendly service from…
The advice and friendly service from Shirley and Nicola was exceptional. Very pleased with my purchase
8 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We were helped by Shirley@2592WORCS…
We were helped by Shirley@2592WORCS today & she was very calm & patient & really took time to make sure that we were looked after, as shopping as an adult with a 13 year old & a 9 year old, all of us neurodivergent & highly over-stimulated, is an extremely stressful experience-not only for us but for the unfortunate shop assistant that has to deal with us! Shirley seemed to understand straight away that we were struggling & reassure us & it was ultimately her kindness & understanding that not only made the sale but quite possibly turned our day around, so thank you Shirley 🤗
6 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
very friendly and helpful
We were served by a very friendly and helpful assistant , Shirley@Worcs2592.
She explained clearly about the returns policy and the guarantee of 12 months on clothing . She also explained the membership card. It was a very good shopping experience. A big 👏 for Shirley.
4 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great service from Shirley
4 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
A warranty issue was resolved very…
A warranty issue was resolved very efficiently and with great politeness by Romie and Paul. I am a regular customer and this sort of service ensures future purchases!
3 de agosto de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Lovely staff
Lovely staff at the go outdoors Worcester store! Helped me pick out my osprey backpack which I am very happy with!
31 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Finally got it with help from Ronnie
Been trying to get hold of a Berghaus 500 Footprint for months but not had any luck near me (Brum) and not available online but popped in the Worcs store with little hope and thought I'd try my luck, Ronnie went digging and found one out the back, legend!!
29 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
We had such a great experience with Shirley!
We had such a great experience with Shirley in Worcester today. Our 5 year old is usually very shy but Shirley put her straight at ease whilst she fitted her walking boots. She gave great advice and we came away with everything we needed! Thank you so much Shirley for being so attentive!
30 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Served today by Solace
Served today by Solace - very helpful - opened up the socks so I could try them on.
28 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We were served brilliantly by Nicola…
We were served brilliantly by Nicola and Shirley. Both so knowledgeable and patient with us as we had lots of questions. Excellent customer service. We would highly recommend.
27 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful and knowledgeable member…
Very helpful and knowledgeable member of staff - Shirley
25 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I was helped by Shirley to help me fit…
I was helped by Shirley to help me fit some new walking boots for my Gold Dofe, she was extraordinarily helpful and knowledgeable and helped me chose the perfect boot. Very lovely and friendly atmosphere and such helpful and kind staff. Thank you so much!
20 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Worcester (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
A good shop
Had what I wanted at a reasonable price. Staff member was very helpful
21 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Not enough staff on the shop floor so…
Not enough staff on the shop floor so had to wait a while for service but when we were served Shirley@Worcs 2592 was very helpful and thorough.
20 de julho de 2026
Opinião espontânea
Resposta da GO Outdoors - Worcester (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.