Doing more walking of late, I needed both new boots and some walking trousers. I was served by Nicola who was most helpful. She was able to advise on the various options and was clearly very knowledge... Ver mais
A empresa respondeu
The Shambles 7-8, WR1 2RF Worcester, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Doing more walking of late, I needed both new boots and some walking trousers. I was served by Nicola who was most helpful. She was able to advise on the various options and was clearly very knowledge... Ver mais
A empresa respondeu
Shirley@2592 served me and was extremely helpful and friendly. I feel sorry for GO Outdoors staff having to explain the discount card to customers in their high street stores. Not so bad in the big wa... Ver mais
A empresa respondeu
Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... Ver mais
A empresa respondeu
Excellent and knowledgeable service from Nicola,all done with a cherry smile.26
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

The Shambles 7-8, WR1 2RF, Worcester, England, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was served by a very helpful lady called Shirley, she really helped me with finding the right product that I needed and help fit it as well.

Resposta da GO Outdoors - Worcester (Express)
I was served by Shirley who could not have been more helpful. She was very well informed and nothing was too much trouble.

Resposta da GO Outdoors - Worcester (Express)
Received really good, attentive customer help with buying new dog walking boots. Thank you Sim-great experience and such friendly service. We will come again!

Resposta da GO Outdoors - Worcester (Express)
I went in on Thursday 19/02/26. I was greeted politely at the door then left to browse without being hassled. When I needed help I asked for and received it from a sales assistant called Shirley, the same lady at the door. There was a members' sale on and she explained it all without being over effusive. She is a credit to the store.

Resposta da GO Outdoors - Worcester (Express)
Really helpful and pleasant service from Shirley (S2592) when I was looking at the different types of non-slip grippers for shoes. I was clueless about them, so she took time to explain the difference between them, show me how each worked, and helped find the most suitable pair. Really lovely to find staff like Shirley, will definitely visit again due to this excellent service.

Resposta da GO Outdoors - Worcester (Express)
Great service. Shirley @Worcs 2592 was extremely helpful when I was looking to buy new walking boots.

Resposta da GO Outdoors - Worcester (Express)
Excellent and informative sales assistant, Paul, who told us everything we needed to know about D of E equipment.

Resposta da GO Outdoors - Worcester (Express)
Nicola and Daisy are very knowledgeable about the products, helpful and a level of customer service which is often missing from the high street.

Resposta da GO Outdoors - Worcester (Express)
Paul was really knowledgeable and really took time to explain the pros/cons/features of the backpacks we were looking at. He gave us the confidence to make a sound purchase.

Resposta da GO Outdoors - Worcester (Express)
I visited to look for hiking boots. There was a good range of around 70 mens boots covering a wide price range. Lian was helpful in finding the sizes I wanted to try for a number of different styles. I spent some time trying them on, and after trying some half sizes, settled on some really good Meindl boots. Good quality products and efficient, no-nonsense service.

Resposta da GO Outdoors - Worcester (Express)
Very helpful store assistant Shirley at Worcester store. Will definitely purchase there again.

Resposta da GO Outdoors - Worcester (Express)
Great service and great options. Lian was very helpful in finding the stuff we needed. Highly recommend.

Resposta da GO Outdoors - Worcester (Express)
We were having a look around and noticed the member prices. We asked how they worked and the lovely young lady explained clearly. We bought a coat and were served by a lovely lady called Shirley@worcs 2592, she advised us on the care and washing instructions, Shirley was very helpful and polite.

Resposta da GO Outdoors - Worcester (Express)
I was looking for replacement boots for summer walking in the Alps.
The "sale" signs persuaded me to go inside the shop and have a look.
The ladies boots section of the shop was clearly labelled and the boots were informatively displayed telling me their main characteristics and current prices. I was pleased to see good quality boots by Merell, Salomon, Berghaus and other makes selling at very competitive prices.
The sales assistant, Shirley, was very pleasant, and spent a long time with me as I tried various boots on. She told me how various boots were made and how I should take care of them. She compared the materials used in the different boots and carefully checked the fit of those I tried on
She was not "pushing a sale" at all. She just knew the boots very well.
I have bought boots from Shirley before and will do so again.
I would give her a full 5 star rating.

Resposta da GO Outdoors - Worcester (Express)
Shirley in your Worcester branch, was absolutely excellent. Nothing was too much trouble in her efforts to find us what we needed - two pairs of walking boots and one pair of wellies. She was patient, resourceful and very knowledgeable. What a refreshing change to find such great customer service these days!

Resposta da GO Outdoors - Worcester (Express)
Shopped here again today served by Shirley@worcs/store2592
It was lovely to get someone with such good customer service skills 👏👏 thank you Shirley .

Resposta da GO Outdoors - Worcester (Express)
Danny was very helpful and gave me good advice. I’ll definitely shop there again! 😁

Resposta da GO Outdoors - Worcester (Express)
I visited Worcester store today.
Shirley was very friendly, extremely helpful & knowledgeable about the products & helped me chose a jacket.

Resposta da GO Outdoors - Worcester (Express)
Shirley was so helpful, I have shopped here before and she is always helpful and happy.

Resposta da GO Outdoors - Worcester (Express)
As a Customer Service professional consultant with over 40 years experience it is (unfortunately) rare these days to come across two excellent service providers like Lian and Shirley in the Worcester store.
Lian was very warm and welcoming and helped me find the product I was looking for and then Shirley took over. She was very friendly, extremely helpful and informative and, despite my reticence, 'sold me' on joining the benefits scheme.
Despite working in retail for many years she retains her motivation and enthisiasm to underpin her other attributes so she is exemplary and a credit to the business.
Well done Lian and Shirley - you're achieving service excellence - effortlesly it seems. Please keep it up

Resposta da GO Outdoors - Worcester (Express)
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.