Excellent, proactive service from Daniel and team. I had been searching for sometime for specific Meindl brand boots. I had all but given up, but finally found what I needed in this store. Couldn’t re... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoMarket Street 4-6, YO1 8ST York, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I came to this store to buy extra dry bags but also in the faint hope someone there could fix my head torch (or I’d have to buy another one. Despite this meaning one less sale, Stu was quickly working... Ver mais
A empresa respondeu
Visited the express store again this weekend and as always the staff were incredible. I was struggling to find a good waterproof winter coat in other stores and although it seemed quite busy the staff... Ver mais
A empresa respondeu
Very helpful staff - guided me without being too pushy. Very grateful for their support in finding the right walking boot for me. Thank you
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - York (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
Market Street 4-6, YO1 8ST, York, England, Reino Unido
4,8
Excelente
141 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Massive store
Massive store, needed help from an assistant to find one of my items. She quickly and politely took me to the item with a pleasant manner
Renewed my membership and saved 20%.
6 de setembro de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
They were quick and efficient
They were quick and efficient. I knew what I wanted and had phoned ahead. They were very friendly. I’d definitely come again
5 de setembro de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - York (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Helpful staff and good prices.
28 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Two great sales assistants
Two great sales assistants, explained the transaction through thoroughly, time and money well spent.
Thank you
27 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Forgot my membership card
Forgot my membership card, but the really helpful gent at the counter found my details and updated them for me as some of my info as incorrect. Really helpful.
27 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Help available when I wanted it
A staff member came and helped me when I couldn't reach to put something back, but otherwise left me to my own devices, which was what I wanted. There was a decent selection for the things I wanted to buy (airbed, torch, hiking socks) and I got everything I needed.
25 de agosto de 2025
Resposta da GO Outdoors - York (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Friendly staff giving good advice
24 de agosto de 2025
Resposta da GO Outdoors - York (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
My wife bought a 2 ring gas camping…
My wife bought a 2 ring gas camping cooker a few weeks ago from York town store,it was on offer from £94 to £20.
We went out for the day and thought we would try it out,it was a Gaz chef.
Turned the gas on press ignition. Ignition didn’t work so got a lighter. Lit the ring and the whole cooker went up. Seemed as if gas was pouring out of every where. Turned it off and burnt my fingers. Tried the other ring, no electric ignition spark again, as soon as lighter was used it erupted it flames all over cooker again. This was clearly a returns as no ignition worked and 1 was bent right over. Totally dangerous and lucky no one was seriously hurt. I want to take to trading standards but my wife just want to throw in bin. Go outdoors should be ashamed of themselves selling very dangerous faulty goods.
17 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
I don’t usually leave reviews
I don’t usually leave reviews, but this shop deserves the best! Although small, its range is amazing and unfailingly delivers on both quality and value. The experience is enhanced by attentive, knowledgeable and friendly staff. Whether looking for footwear (me), technical clothing or equipment this place it the best.
13 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
The receipts are rubbish
The receipts are rubbish. They give misleading detail about discounts and the customer service contacts do not work.
12 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Really great staff
Ashleigh was brilliant helping me with advice on a rain coat for Canada. She also helped me get the right kind of hiking socks. She was knowledgeable and friendly.
8 de agosto de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - York (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Fantastic
Fantastic. Really helpful shop assistant called Ashleigh, who is a member of her uni mountaineering club got us to grips with which maps we'll need for where we wanted to walk, & highlighted good walking routes to take on them.
22 de julho de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service!
I asked the people at Go Outdoors for help in finding a very rare piece of kit. They didn’t stock it, but they went out of their way to find it for me at an online store. It was great service!
18 de julho de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Helpful shop assistant
Helpful shop assistant. I needed waterproof over trousers for someone using a mobility scooter. The person who received them very pleased, light weight and a pouch to keep them in.
6 de julho de 2025
Resposta da GO Outdoors - York (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
a very helpful young man who served…
a very helpful young man who served me.He advised me to become a member as this would save me money
30 de junho de 2025
Resposta da GO Outdoors - York (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Kiara was helpful
Kiara was helpful, friendly and had answers to all our questions, without being too sales or overbearing
3 de junho de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Jamie was extremely helpful…
Jamie was extremely helpful and assisted me to find an ideal jacket and very comfortable trousers for my next outdoor holiday. He went the extra mile to get the advice needed. Thank you Jamie!
27 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Helpful service
We went in to buy walking boots for me and my son, and had excellent service from Kiara, thank you!
17 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - York (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.