They've been incredibly helpful in taking me from the initial stages of engaging with solicitors and through to conveyancing. They made it very simple and did all the leg work for me. Would definitely... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Had a dealing with these guys for getting a house i’m purchasing to be surveyed. Joe & Harry on the phone are great guys, no unnecessary up selling, straight to the point with a great recommendation.... Ver mais
A empresa respondeu
Rebecca Smith was brilliant at explaining the different types of surveys available. She clearly talked me through what was included at each level, what would be covered in the report, the level of det... Ver mais
A empresa respondeu
We had RICS level 3 Building completed; turnaround time was very fast I think less than 3 days. Later on had a call with our surveyor - Robert Mons, who was very helpful in explaining any questions we... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
GOTO Group provide an end-to-end home moving solution, consisting of nine property services. Our innovative platform, includes the following products: Mortgages, Removals, Surveys, Conveyancing, Home Insurance, EPC, Floorplan, Online Auctions and our unique Committed Buyer product. Providing choice to consumers, adding value to agents.
Informações de contacto
The Hall Barn, OX49 5TP, Oxfordshire, Reino Unido
- 01844873300
- enquiries@gotogroup.co.uk
- www.gotogroup.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sophia dealt with my matter extremely…
Sophia dealt with my matter extremely well. She was clear, concise but was incredibly friendly and helpful throughout the matter and made very light work of the process. Would highly recommend using her to anyone acquiring a survey report for their property.

Resposta da GOTO Group
Payment stolen and yet to refund
I booked a survey with them and paid right away, they then emailed me saying they got the fees wrong and it was actually more than double what i had already paid them. I immediately asked why and they couldn't tell me. I then asked for a refund so i could book elsewhere and they took 3 days to get back to me and ask for my details to process the refund immediately, to which i responded promptly and I didn't receive my refund as promised. I am currently still chasing them for my money.

Resposta da GOTO Group
Very pushy trying to sell something you…
Very pushy trying to sell something you don’t have to have and didn’t mention that it wasn’t necessary. Didn’t like that at all and put a complaint in straight away still awaiting refund.

Resposta da GOTO Group
Just had a pleasant call with Joe
Just had a pleasant call with Joe, who helped me with booking my level 2 Survey. Very helpful and efficient - made all the difference.

Resposta da GOTO Group
Quick and efficient service.
My adviser (Harry), dealt with my enquiry quickly and efficiently. Great service.

Resposta da GOTO Group
Sophia was extremely helpful and…
Sophia was extremely helpful and efficient and when I had an issue with an online form, she immediately gave me a different solution.

Resposta da GOTO Group
James was fantastic
James was fantastic, made me feel informed and reassured in the options I had available. He was polite, friendly and we have just booked our survey! Thank you James!

Resposta da GOTO Group
Excellent for arranging survey of new property
I worked with Sophia to arrange a level 3 survey of a property I am hoping to purchase - she made everything clear and easy to understand and had everything sorted within an hour of me calling her, for much cheaper than I was expecting! Highly recommend this firm.

Resposta da GOTO Group
Recommend
Sophia helped me immensely - she was friendly, knowledgeable and responded promptly.

Resposta da GOTO Group
Nicole has been so helpful from the…
Nicole has been so helpful from the beginning. She sent over our quote and then organised the process as soon as I said we were happy go ahead. She is so lovely, extremely efficient and very helpful.

Resposta da GOTO Group
Very polite and informative
Spoke to Harry Catlin he was very polite and he explained the whole process he was very informative thank you.

Resposta da GOTO Group
Cameron was very helpful in helping me…
Cameron was very helpful in helping me select the survey required. I also needed the survey done as soon as possible and he assured me it would be dealt with quickly.

Resposta da GOTO Group
The GOTO group made it very easy and…
The GOTO group made it very easy and straightforward to sort out a survey on a property I am buying . Great communication and great service by the home move consultant Joe ,explained everything in detail and made the experience very easy

Resposta da GOTO Group
Excellent service from start to finish
Excellent service from start to finish. Joe Davies, my advisor, was clear, helpful, and took the time to explain everything in a way that was easy to understand. Communication was great throughout the survey process, and all questions were answered thoroughly. Highly recommended.

Resposta da GOTO Group
First time buyers with limited knowledge
We are first time buyers and were put in touch with Lewis Hall. He was so lovely and very patient and knowledgeable in what we would require. He was available for any further questions we had and just overall made the whole process so easy. Would 100% recommend and use their services again.

Resposta da GOTO Group
Very professional
Very professional, prompt and friendly service, reasonably priced and much appreciated

Resposta da GOTO Group
Excellent customer service
Excellent customer service. Knowledge about products. Very polite efficient service.
Joe was a pleasure to speak with. Would definitely recommend this service.

Resposta da GOTO Group
Quick turnaround
We dealt with Sophia, she was brilliant, have us all the information we needed and got our survey booked in to take place within a few days.

Resposta da GOTO Group
Great service throughout
Great service throughout, Lewis Hall was exceptional and on hand whenever we needed him, I was most impressed with how he checked up on us as everything was going on, definitely made the process feel much smoother.

Resposta da GOTO Group
Thanks Joe
Thanks Joe, quick and easy to organise. I definitely recommend using these guys for your surveys.

Resposta da GOTO Group
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







